Horrible company that will claim you didn’t return their equipment and send your account to collections for no reason. Who would keep a cable box or modem after they your service? Who keeps receipts for dropping off a cable box because you moved out of their coverage area? Worst experience of my life. Stay away from Comcast. Would have given 0 stars if it would let me.
Zach G.
Évaluation du lieu : 3 Olathe, KS
I’m convinced a cable company could save babies, kittens and penguins at the same time and still be hated. Cable companies and airlines are the industries that everyone loves to hate. And maybe it’s because I don’t expect a lot, but I’ve has Comcast internet and cable for five years and have been pleased. Wait times, in person here and on the phone, have been fine. Most everyone is friendly. The rare technical issue is fixed quickly, to my satisfaction, but friendly IT staff with plenty or apologies and some free HBO. Prices are high, but that’s all cable companies. As far as cable goes, I’ve been happy with Comcast over the years.
Jesse E.
Évaluation du lieu : 2 Lee's Summit, MO
Calling their national phone number puts you into menu-option-hell with an unending series of menus that lead nowhere. When I finally got to a «live» person, he said that I had called the wrong number and gave me the«correct» number to call … it was the same number I had just called. When I finally found a local number, I discovered that the prior’s multiple calls’ work ticket had been lost so I had to start over again. This has to be the most customer unfriendly company west of the Mississippi.