Nobody wants to sign a long term contract with a provider and then realize they are stuck with a company that doesn’t care once the $ is their bank. Doesn’t seem to be the case with guardme as far as I can tell. After some google diving, I chose guardme for a security system for a business. I was connected to Navid on the phone to assist me. He was extremely patient and clear about what I would be receiving. He threw in extras that sealed the deal. I needed to get the installation done asap and he made sure to make that happen. It was the friday before labor day on monday, but he did not rush me as many would do, eager to start their long weekend. Installation guy came on time the following week and was courteous and professional. I wish I could remember his name! A few weeks later I had issues signing into the website and when I called Navid he answered with my name(I guess caller id?) and had my problem resolved immediately. Honeslty it is sooooo hard to find companies that provide efficient service and genuine care and I believe guardme is one that does. Price is competitive if not better and the hardware I received appear modern and dependable. Very happy thus far!
Jeff S.
Évaluation du lieu : 5 Tampa, FL
I copied my review from Google so if you read it there its the same thing here — all good. Guardme first did a really nice sales job — great follow up emails and kept my attention, and when I finally did buy(and I shopped around), based on their reputation online and my sales guy(Kevin Colleymore) — I got a great deal and more importantly so far excellent follow on service. I had a couple hiccups hooking up some z-wave home automation and also when something from my old system(they used my mostly hardwired house) didn’t work right — they just GAVE me new wireless versions(one window sensor and a motion sensor) — great service! I tend to hate the customer service everywhere these days and I am going out of my way to say nice things about GuardMe as i had a really great experience. Thanks Guardme.