Tip-Top Nails

Had a terrible experience with my mother at Tip Top Nails, we are regular customers and come about 1x a month.
We walk in today an ask for 2 pedicures. A client walks in after us and also asks for a pedicure.
10 minutes later the salon receptionist tells the woman after us to take a seat in the pedicure chair and waves over my mother 2 minutes later. After 5 – 7 minutes of additional waiting I asked her why the woman behind me was served first? Now there would be a timing issue with my mothers pedicure and I would be done significantly after her. I asked her what is the policy of the establishment and why was the woman, who clearly came after, us served first? She did NOT respond to the question said «1 minute». I waited 10 more minutes before she ushered me in. By the time I sat down my mother was nearly done with her pedicure. My esthetician rushed through mine and had me done 3 minutes after my mother. She barely cut my cuticles & skipped the massage. The esthetician also made it abundantly clear she was in a bad mood and handled me very roughly; throwing my legs and feet around as if I was an animal. I could not believe I was actually going to have to pay for this utter and complete lack of service and professionalism. There are TONS of nail salons in Greenwich and my mother and I will not be returning to this one; 2 customers of almost 10 years are taking their business elsewhere.

I’ve been going to this place for years and unfortunately, they have really gone down hill. This has been by go to nail place when I’m in town and after my visit today, I doubt I’ll be back. You can tell that they just want to get you in and out to get as many people through the door the make money. The technicians barely ask how you’re doing and you and in and out of a pedicure in 10 minutes. Three of us went in for pedicures and gel manicures and were paid and out the door within 40 minutes — that’s barely enough time for an enjoyable pedicure. I’m not sure if they’ve had a change in management recently but for the money, I would definitely recommend going elsewhere.

Nice place, clean, inviting. The technicians are great! They are friendly and professional. Lots of good parking and cost is about average for other nail salons in the area. I’ve been going there for almost 2 years at the recommendation of my neighbors after moving to Stamford.

Loved this place! Went in today, the lady who did my nails was so nice and did them really well. The place was full, but not in a hectic way– the atmosphere was still very calm and relaxing. Everyone who worked there was nice.

Very nice staff especially the hostess. Hard working. Always quality. Always a massage. Great for the area.

Ok so for the first time after having pink and white nails with gel over them put on in NY. I thought i might go back to tip top for a pink fill. Well first off they have No Idea how to do forever french fill on tips. They had the nerve to charge me $ 30 and all the woman did was file the tips i had on, do my cuticles and then add the clear gel and put me under the lamp. It took her as short a time as a regular manicure. She put NO white fill in powder at all. Who does that? Two days later and there cracking
I WILL never let them do any fills again.

I really, really want to like Tip Top. The person who does your nails makes all the difference — and they range from great to terrible.
I have had pedicures where I left loving the whole experience, and with great shape and color to my nails, and very smooth feet. I have also had experiences where the whole time I felt like my being there was bothering the pedicurist. She rushed and grunted at me and did a really mediocre job.
I think the extra money for callous-​remover is worth it — again if you get the right person. With a bad luck-​of-​the-​draw person you basically get a regular manicure or pedicure with the add on price of special services.
I haven’t ever had any problems with cuticles or any in-​growns. I have tipped well in hopes that someone will remember me upon my return and do a great job knowing I will tip $ 10 (for a pedi) but I never get the same person again.
So — say your special voodoo mantra and roll the dice at this place! With luck it will be great.

My doctor recommended this place but I am now hesitant after the most recent review — I have ingrown toe nails and have been cutting them too close — my doc said she recommends this place, they know how to care for these situations — but I dont want to have more issues… thank you Debra for your review — if you care to share the name of that person so I dont see them I would appreciate it…

Most expensive pedicure of my entire life. The base price was $ 35. OK, considering it’s in my neighborhood and convenient, I figured why not. However, between the dirty soaking tub and completely horrific shaping job (which left me with two ingrowns), I ended up with a massive infection and needed to get parts of the nails on both big toes removed. Final cost of this pedicure with physician co-​pays and post-​surgical supplies = $ 255, not to mention a lot of wasted time.
The place is always crowded, so it seems that others have had better luck there. But honestly, I could not have had a worse experience.
(Oh, and not to be picky, but it’s in Stamford, not Old Greenwich. Nice try, guys.)

I don’t know what the other two reviewers are talking about because anytime I have been here my regular pedicure which includes all the callous scrubbing, nail clipping, shaping, and cuticle cutting was only 25. The eyebrow waxing is always done perfectly and is only 8 dollars! And manicures are perfect and only 8 dollars as well. I am always very pleased with my nails. I got my fingernails and eyebrows done yesterday and my eyebrows look great (they pluck anything they miss) and my nails are flawless. I noticed this time she cut all my cuticles off (it didn’t hurt but they just normally push them back) I don’t mind them ll being trimmed because my nails look very clean now. But just in case you dont like that tell them! Everyone here is very nice and I love the 2 – 3 min free massage you get when your nails are drying.

These people don’t speak English and butchered my nails! Instead of soaking my gels tips to soften them after I asked them to do this repeatedly, they took a tool and sanded my nail down to the skin! Then they told me it wasn’t them! They also practically threw my credit card at me when I paid. I will never go back to these people. I wouldn’t recommend them to an enemy. They are terrible!

This is a typical nail salon with rows of pedicure chairs and many manicure stations. The people are friendly and do a decent job. At the end of your pedicure (or manicure), while your nails are drying, a man comes by and massages your shoulders and it feels GREAT.
Why a 3-​star review then? First of all, I think this is overpriced for what it is. I think the basic pedicure is $ 32 but EVERYthing is additional. I don’t even think they sand to remove callouses unless you pay an additional $ 12 for callous removal. I also think sometimes they don’t clean your nails as well as they should before painting so the polish doesn’t last. My last polish job only lasted a day before chipping in many places.