A-1 Recovery

If i could give this company 0 stars I would. Extremely unprofessional and overly aggressive. I was parked in a reserved spot in my complex for the mailman (from 11−2pm) I walk to my car at 11:05 to go to work and as I’m leaving, the tow truck is pulling in. Pissed off he was called out and didn’t make a tow (spanish man), he verbally threatened me screaming (in front of neighbors) «you better watch out, i’ll get you next time.» I took this as a threat. He then held his hand on the horn (out of frustration) and decided to tow another car in the complex (that was parked in a reserved spot, yet no one lives in the home associated with the reserved spot). Upset, I called the tow company to report the incident. I was told there was no supervisor or manager. I voiced my concerns to an «aaron» who pretty much laughed at me. He told me that as long as my complex manager was happy, he could care less what I think. Lovely. I then stated that i’m simply voicing my concern with the professionalism of one of their drivers. What did he say? Nothing! he hung up on me. This «business» should be shut down.

I can’t believe what I just went through with this company. I parked outside of Publix in the parking lot at 3pm to grab supplies for the beach, and at 3:06 my car is towed away and am told I left the property. I was IN PUBLIX FOR 6 MINUTES. They literally waited behind the store and snagged my car when I walked in. I called the cops, I called the landlord of the parking lot, I talked to the publix managers and from what I gathered… A1 Recovery, and their employees are KNOWN for being sneaky and ruthless. I did nothing wrong and was forced to pay 130 $ cash to these criminals for ABSOLUTLY NO REASON. beware going to any resturant or shopping store in any lot they patrol becuase they will lie to your face and there is nothing you can do about it. On top of bullying you they will insult you over the phone and hang up insisting you have no choice. I’m shocked they manage to run a business. Pete D is the «supervisor»… and refused to tell me his full last name when I told him I would complain about his unprofessionalism. Thanks for ruining my trip A1!

These guys are assholes. We called them to let them know someone was breaking into
Their property while we were waiting for our vehicle and they threatened us.