Moosehead Hoof & Ladder

I’m definitely a burger junkie and I can tell you that the Moosehead has the best burgers around. Their meat is always cooked to Perfection with very satisfying portions and very good chip dip. The good beer selection enhances their reputation. Monday night is $ 2 off all burgers so if you’re a first-​timer you might want to check it out on a Monday. Cool atmosphere, nice waitstaff, outdoor seating.
Keep up the good work guys!

Just walked out after sitting at my table for over 20 minutes and not even having my drink order taken. Seems like a nice place with a nice view but the service is seriously lacking. I had high hopes :(

First time here. It was for lunch. The place is pretty cool. It was an old firehouse it seems. Very clean and nice environment. The service was pretty good. Only complaint was that we ordered the seafood potato skins and they literally had about 2… not sure what to call them besides microshrimp, in each skin and a LOT of delicious cheese. The waitress stopped by to ask if they were good and said «really good, huh?» and before I could look up to say that maybe the seafood was left out accidentally she was already walking away. Please stop and ask how the food is and wait for a response. Other than that the rest of the food was very good if you are not concerned with health. I’m glad I got the salad bc everything else was a definite artery clogger. I just would not recommend the seafood skins for $ 14.

The atmosphere is quiet, classy, very homelike, almost feels like you’re in a cabin eating (note that this review is for the Olmsted Falls location). The food has been great every time, I’ve never experienced any change in quality other than the fact that they changed dish styles. The potato skins are unbelievable! They aren’t your average potato skin, it’s a half potato loaded with bacon & cheese. I visit very often and I must say I’m highly addicted to Moosehead’s Buffalo Chicken salad, it’s so amazing that every time I cost I order that as my go to meal. I really enjoy this restaurant because it’s calm and good food. Also if you’re a craft Beer fan have no fear! Moosehead offers a nice sized Craft Beer menu.

If you like huge portions of amazing food, this is the place for you! Try a salad! Homemade dressings! Everything here has been beyond amazing to me. Love this place. Casual atmosphere very homey great servers. Not a lot of wait time. Beautiful overlooks the river, so sit outside on the patio if it’s warm enough!

Have been here several times over the last few years. Great spot to eat out on the back patio (in good weather!).
I’ve had their burgers (good) and a few salads like the buffalo fried chicken salad. Unfortunately, my last time here the waitress totally misunderstood me and brought out a buffalo chicken sandwich. I never like to waste food so I ate it, and it was just fine. She wanted to bring me out a salad, but I would not let her. The sandwich came with their own house-​made chips which were seasoned, crispy and tasty.
I’m sure I’ll give them another try sometime.

Great place! Food was delicious and the waitress was really friendly. Definitely going there again

Well… I have not been here in a long while, and now I rememember why…
Arrival time… 8:06.
Hostess greets me to seat me…8:14
A server comes to my table for 1^st time…8:26
My actual server came back to my table with my drink…8:29
My server came back… never…so we moved to bar where he was working so we might get service at 8:45
Our order was finally taken at 9:03 after I asked him if I could order
Food came at 9:24…sub par
This place wasn’t busy AT ALL!!! and we were literally the only people in there when I actually got to order my food… Only chili and a salad!)
Bad service, sub par food, just an overall poor experience.

The ambiance here is great, the food is just okay. I can’t ever tell if this is supposed to be a bar or more of a family establishment. It seems to swing in both directions, which I find odd at times. The menu is a step up from the regular bar menus, but is nothing to write home about. The food always is a bit too greasy for my liking and trying to find something really healthy is hard without losing pizazz.

2^nd time we’ve eaten at the Moosehead Hoof & Ladder in Olmsted Falls, it’s absolutely wonderful! The Buffalo egg rolls are to die for. I had the pecan crusted salad with chicken, HUGE and VERY good. My husband had the turkey melt and would order again. Their homemade chips are delicious.
Westlake location is just as good!!!
Already planning our next visit.

Moosehead, I so want to like you but you fail me every time.
Pros:
Decent menu
Fun space /​ambiance
Great patio
Cons:
Crappy hostesses.
Crappy service.
Crappy Manager.
My mother & I arrived one Saturday evening to a brief wait. The «typical» cute, but not bright, hostesses had no clue how to interact with humans or communicate appropriately. I chalk this up to them being young and the fact that parent’s don’t educate their children how to speak to adults with ease and confidence.
We were seated and I was a bit surprised to see a very full bar and at least 4 empty tables. Clearly the restaurant wasn’t staffed appropriately for Saturday night dinner service. Thus began more waiting. The table behind us got up in search of the manager, and upon her arrival to the table, she only provided excuse after excuse to whatever their complaints /​concerns were. She clearly didn’t care about the quality of service her staff or she was providing. I was just about to flag her down after waiting 8+ minutes to be greeted when our server finally appeared.
I can’t complain about my server, after all, we expressed our displeasure at waiting so long to be greeted, she apologized and corrected the error for the rest of the meal. This may or may not have been due to the fact that she recognized me from previous employment location. Regardless, the rest of our meal was fine and appropriately and timely served. I cannot say the same for the table behind us who appeared to have nothing but troubles and more visits by the inept manager.
Sadly, there aren’t tons of good food options in the Olmsted Falls greater area. Even more sad is the fact that 9 out of 10 times I have problems with service at Moosehead. It truly is a shame they can’t get their act together. When given the option to go there, I’ll opt for not.

Love this location! Sitting on the back deck is lovely. The salads were good, large portions and the fish cooked perfectly. We will soon return. The only drawback is the prices are a little inflated.

Ordered the Irish Burger… it was cooked the way I ordered it. The hamburger itself was really good. And I really enjoyed the homemade chips.
The atmosphere is awesome. And our service was good too.

Sitting on the patio on a nice day and almost anything on this menu make for a nice lunch date. I had the buffalo chicken sandwich and my wife had a taco salad. We both enjoyed our meals. The service was very good to go with a good table and good food. Moosehead had a decent lunch crowd this visit as it was on my last visit. We enjoyed our lunch and will be back again soon. Maybe next time we’ll grab dinner and a beer.

Pros:
* Nice patio with a view of a lush burbling creek
* Hearty bar food that will certainly soak up a good pint of frothy beer
* Cute brick building that seems to have character and interesting history
* Pleasant service
Cons:
* Menu not especially friendly to the health conscious or vegetarians
* Food is starchy, large portions and tends toward over salted
* My pierogi sandwich tasted like dry bread on bread with extra potato
* Not the cheapest given the quality of the food
* Service can be quite slow, especially if you’re on the patio it can sometimes feel like a server forgot about you
Overall: three stars. Not worth a special trip, don’t expect your socks blown off, but if you want to fill your belly with food that would make Dr. Oz cry while enjoying a view of some peaceful greenery, this place will deliver.

Just was here last night, like the one in Westlake, food is great, atmosphere great, service great. Biggest complaint, in the bar area where our group sat, it was FREEZING in there. People sitting with their coats draped over their shoulders and others with their jackets still on. Turn the heat up a tad.

My family got some Moosehead to go for a dinner with my nieces. As I’ve mentioned, they LOVE this place and the food. The enjoy it even more inside as it’s got a lot of character.
I started with a house salad, which was good — decent size with a good mixture of fixins.
I then got an Esta Burger. Pulled pork on a burger. I would’ve liked more bbq sauce on it — so it felt a bit dull to me. The key to pulled meat is the sauce. Luckily I had some good bbq sauce at home, so it was solid.
And it came with their chips — which are just excellent.
Also, I got some side veggies. There were like 5 of them. That was super disappointing. Then again, you don’t go to Moosehood for veggies.

Cool little bar and restaurant with fun décor.
I usually get their upscale burgers and a good beer. Nothing too fancy but everything you would want. You get a decent amount of food and it is usually done up right. The staff is knowledgeable and the service good.
They aren’t going to blow you away like some of these other reviews, but you will leave happy and full! The location also is cool so make sure to walk around the area too. The covered bridge and old style shops the across the street are kinda cool. Give em a try!

Recent disappointing visit. Weather was fine and was hoping to sit on the patio, when requested apparently it was «closed due to weather»??? Whatever. It was sunny out, I don’t mind somewhat wet seats, dry them off.
Anyway, we were pretty hungry and decided to come here since its been a while. Sat down to a ridiculously sticky table. I hate that.
The menu appeared shortened. I was REALLY looking forward to ordering the Triple Decker Club, as that has been my go to meal each time I visit either location. I thought maybe I glanced over the menu since I wasn’t finding it. Reading the menu carefully 5 times over I was slowly starting to lose any will to live. Nothing else really appealed to me and didn’t want anything else but the TDC. The server confirmed it was no longer available. Which is odd, because they had the turkey, the ham, the bacon, the LTM, so just because it isn’t on the menu why can’t it still be made?! Really aggravating.
I settled on the Moosehead Burger — medium, my partner wanted the Melwood — medium rare.
Took a while to get out. When they arrived the chips seemed too well done. I love the chips, just don’t like them cold and well done and feeling like my teeth will break and my mouth cut up.
Burgers not cooked to specification. Wasn’t going to say anything. My medium was well done, still edible and not special. The Melwood was medium going into medium well. We were hungry and just wanted to get going, didn’t really make an issue over mediocre food. Wasn’t that bad, just really disappointing.
Don’t feel the urge to return unless the triple Decker is added back on the menu. Still salty about that. Are there EVER any managers there? I never see any managers go table to table at either location. Must be why the food and service stink.

Food good, service a bit slow. Could be due to the holiday week, but I expected better. Place was packed for lunch on a Monday.
Had the Philly cheese steak and Philly chicken. Both sandwiches were good, but the homemade chips with French onion dip stole the show.
Good beer selection. Will need to come back when I don’t have to go back to work!