This rating is for Dr. Plotkin, I won’t address the billing department or staff since it’s secondary. The guy is brilliant. I see him as my GP. He really knows medicine, listens intensely and takes care of all your concerns, sends you for additional testing or blood work or to another specialist if necessary. He’s quick and very thorough. You may have a wait a while in the waiting room, but he really is good.
Robert H.
Évaluation du lieu : 2 Rockville, MD
Being located at Montgomery General Hospital is a plus in terms of convenience(for me anyway). I like the fact that Dr. Plotkin actually takes the time to listen before hastily diagnosing and prescribing. I have yet to encounter a medical problem that couldn’t be solved by Dr. Plotkin and since he is fully covered by my insurance… A+ Edit: Lowering my 5 star review to 2 stars after a horrible experience with the office staff and billing department. I was charged a $ 75 late fee for missing a follow up appointment(the late fee was mailed to me within 24 hours of missing the appointment, how prompt). I explained that I never received a follow up call or voice mail to confirm my appointment and simply forgot. Any other doctor’s office would have gladly waived a FIRSTEVERMISSEDAPPOINTMENT but this was simply«out of the question» on their end. This in no way changes my opinion of Dr. Plotkin’s professionalism and medical expertise but begs the question: Why go to a doctor’s office where the staff treats you poorly? There are other options out there…
Uche A.
Évaluation du lieu : 1 Olney, MD
This review is for the horrible experience my husband experienced at this office. We just moved to the neighborhood and received mailing from Dr Plotkin’s office stating they were now accepting new patients. So I looked them up on our insurance website and noticed he was covered. My husband had a fever and I called at 8:30a.m to make an appointment. The lady I spoke with told me that the only time available was 4pm and that would be extending his day but she would give me a call to let me know if he is not able to see him. A call I never received. So my husband went for his appt and was met by a very RUDE staff. When he walked in he was greeted«Who are you?» He told her his name and she said«WHO?» He stated«my wife called for a 4pm appointment», she replied — «we said we would call if the dr is able to see you» which was not true. An older lady told the RUDE lady to give him the forms to fill out and have him set up in the system. This started an argument between the two ladies, right there in front of my husband — a new patient. After they were done arguing, the RUDE lady then said«YOUARESICK, RIGHT?» and proceeded to wear gloves and gave my husband a nose mask to wear. She then handed him the forms. My husband said«what is this for? you make it seem as if I have some form of disease or something» and he returned the forms back to her and walked out. When he got home and told me the encounter, I called the office and of course the RUDE lady picked up. I explained to her that that is no way to treat a patient and requested I speak with an office manager. Of course, she said there was no office manager! How convenient! I asked for her boss — she said Dr Plotkin was her boss. So I asked for his voicemail, and of course he did not have a voicemail. Once again, how convenient! Dr Plotkin — if you are reading this review, get rid of that lady as she will run your office down. She is first impression patients see and if they are treated in such a rude manner, chances are they will not wait to be seen or return back. It is no wonder you are mailing fliers out to the neighborhood for new patients. This is no way to treat a patient. As someone who works in the health profession, you are to treat patients with the most utmost respect and courtesy, regardless. We are very disappointed with this office and will never return or refer any of our neighbors there. And please, DONOTSEND any more fliers in the mail if you don’t have courteous staff.
Dean O.
Évaluation du lieu : 5 Burtonsville, MD
Good Doctor. Both internal medicine and sports medicine with a holistic approach. Been seeing him for a couple of years.
Sheri W.
Évaluation du lieu : 2 Frederick, MD
I have no doubt that Dr. Plotkin may be great for sports medicine issues but as a general practitioner, he is questionable at best. As the patient ages, the less tolerant he is. He doesn’t listen and throws out sarcastic comments in response to concerns. I also have to agree with a previous reviewer about his staff. The receptionist is rude and uncaring. The front office staff as a whole is very unprofessional and as the first point of contact with his office, Dr. Plotkin should care a little more about it as it reflects on his practice.
Dave h.
Évaluation du lieu : 4 Olney, MD
This is my regular doc. he specializes in sports medicine and he knows his stuff. he does not always listen to you but if you are an athlete and you messes up something he is the guy to talk too.