Department Of Licensing

I had the pleasure of getting absolutely NO HELP from the Asian lady that works here! She basically called my #, looked at my paper work for about 5 minutes (enhanced DL form, birth certificate, ssc & ID) looked at me & said «ok. Take all of this down the street or wherever you want to go. I don’t care. Up to you.» Shoved the paper work in my hand and threw a card w/​a website on it to me. Smh! i asked «i cant do any of my testing here?» she just mumbled, said «NO!!» and rushed me out of her little area so she could call the next #. Totally RUDE & NOT AT ALL HELPFUL! If she hates her job that much she shouldn’t be doing it.

Always an interesting experience. But given the number of people they are trying to serve and the various licenses /​driving exams etc, they move things along pretty well.
One thing — the parking lot was a lake. It is a depression and it appears the drain in the center was plugged. I am sure my tax dollars can fix this.

A very friendly DMV which is surprising. Most of the males here are very cool. The only problem here is the Korean lady who works there who has horrible customer service and had an attitude problem. Hope you don’t get her, I had her the first time and was lucky my 2^nd visit was not her. Because of her this place is a 3 star instead of 4. They should fire her.

I’ve had to visit a DMV-​esque office in at least 4 states for license transfers, and this one has surely been the best experience.
An awful experience in another state today (it took 5 hours just to transfer my license in Colorado) forced me to fondly recall my experience at this location.
At this location, the license transfer took fifteen minutes. It’s the best customer service I’ve ever had at a Licensing office. It’s never that busy, so you can retake the picture until you’re satisfied (within reason). And my favorite part is the temporary license they give you actually looks like a license rather than an easily lost piece of paper. I think the fact that Washington splits up their DMV services helps a lot.
All in all, I get giddy when I think of how well my visit in Washington went. I shall dream of this place when standing in Colorado’s outdated/​understaffed office for my car registration in a couple of weeks.

Best DMV ever! Coming from California to Washington I was expecting the worst when I realized they did not take appointments. I was so wrong, for my husband and myself, a license transfer took 15 minutes. Something that would have been a nightmare in California was so efficient, everyone was helpful and friendly. I’m excited to be an official Washingtonian!