Mud Bay Coffee Co

I used to come here a lot more frequently but the last several times I’ve been here in recent months the barista has not only made my drink incorrectly or it’s been luke warm. :((my drinks are not high maintenance or complicated– plain lattes or just coffee and I tip a dollar on anything that’s not just plain coffee) In other words I am a well behaved customer.
I’ve worked in coffee shops and know there’s a learning curve if someone is new so as a customer I’m pretty patient and I know that there is some serious hustle that has to happen with drive through and counter when things are busy. But there is one guy who has the worst attitude and acts like helping people is completely beneath him. I thought he was just having a bad day but it’s every time and he’s like this with everyone.
Yesterday I came in and a different barista (woman) rang up my order. I said brightly hello how are you today?
She looks at me and said «better because my shift is over in 20 min.»
Never again…

I have always loved the coffee made here and have put up with the often slow service due to this. The last three weeks I have been coming here things have gotten slower, and today was the day I bid farewell.
Came in following another person to find an empty shop. Person in front of me ordered two coffees, Barista did not greet me or bother to take my order so I could sit down while he spent 15 minutes making two coffees. Then he proceeded to continue to ignore me and do dishes for an additional five minutes; when he started to put the dishes away rather than help the patron that had been standing there 20 minutes I gave up and left. I would rather drink starbucks than deal with such pretentious behavior. I’ll make sure my friends know this is not a good place to get coffee on the way to work; thanks for nothing.

Drink and food were good. Customer service was very poor. They were not friendly and didn’t seem to have a good system working together. Being my first time there I was kinda disoriented on the routine… where do I pick drink up? Should I wait on food to be heated or will you bring it to me kinda thing. they provided no info upon order. I ordered an Americano and quiche (which didn’t have a price tag). I waited on drink. Several minutes later I was unsure if they forgot about heating quiche or what. I ask and they said it takes a while in toaster over… no worries but a heads up would be nice so I’m not just lingering around counter waiting :) They finally brought it to me and it had a nuked feel, not oven heated. The plastic fork they put with it was so cheap it wouldn’t cut through without out bending in half… it was a workout to get it off plate and in mouth which was the straw thaw prompted me to write review. Oh, and when I went back to check on quiche several minutes after ordering I noticed that my signed receipt was still on counter and not put away while they moved onto other tasks… just a little annoying is all.

Love there expresso shakes and breakfast burritos! I like the veggie burrito minus all the onion.

Staff is horrible. Rude. Not very welcoming… but they have amazing coffee! I love that they brew their own coffee. Really nice atmosphere inside too! I will return for the coffee! My favorite drink on the menu is the 16oz Machiatto — hot.

$ 5.20 for a 16oz almond milk mocha!?! I think I remember now why this is only my second time here in like five years. Seriously overpriced. The same drink near my house in Puyallup is only $ 3.25.

This is literally the most delicious coffee I have ever had. They roast there own beans and you can tell. There coffee tastes robust yet extremely smooth, absolutely no bitterness. I took off one star because there coffee beans are terribly overpriced to buy and take home. $ 23.00 per pound last time I checked.

The coffee is almost always amazing! However, they seem to hire people that are unfriendly and put out by doing their job. Some of the baristas rock but there’s a few that are unfriendly.

I come here almost every morning and get a drink and a croissant. The drive-​thru is fantastic. Absolutely fantastic and pretty quick and the ladies that help me in the AM are friendly and very customer-​oriented. This is why I gave 2 stars. I’ve never been left there just hanging out in the drive thru.
There have been 3 Saturday mornings at 9:15am that I’ve gone inside and have had the worst experiences. The girl that helps me every time (Mckenzie) chooses to focus on 1 customer and chat it up with them, take her time making their drink and then ignore customers at the counter. She doesn’t even come over to say «I’ll be with you in a moment.» It takes her about 15 minutes to finally get to the counter and take my order. She asks if I want whip on my drink, I say yes. She charges me extra for it (which is fine) and then at the end, she doesn’t put whip on it and says that they are out of it. I have to just take it and leave immediately because I’m already late for work. This is so frustrating, considering this is the only coffee shop near my job in West Oly.
This unfortunately has made me change my coffee choice and that sucks.

Horrible service, couldn’t even order because the two workers kept interrupting by talking to eachother. Ordered a white chocolate Americano, and they didn’t even know what it was. The coffee was completely burnt as well. My friend ordered an Italian soda and it had rotten cream in it. Gross don’t go here.

Great cup of coffee. They roast there own coffee and its not bitter like that chain coffee place that starts with an S. The customer service is great. Friendly people that serve with a smile. They also have a small menu of bakery style sweets. The taste of the coffee speaks for itself.

The reviews all seemed more positive than anything and I’ve over heard a few people say Mud Bay Coffee Co was pretty good. The coffee was so bad I don’t know that we will be returning.
I ordered a White Mocha and my husband ordered a Mocha. The lattes were hot but they tasted SO burned and way over flavored I guess? I really don’t know how to describe it. I did gave a cheese Danish in the coffee shop that was good. We decided to try and bring our coffees with us and try them when they cool down a bit more and the flavor just kept getting worse. We ended up throwing out basically two full 20oz lattes.

A whole different experience the second time around. Great customer service and my drink was ready really quickly.

They are kinda hidden, so you have to really know where they are…
I went in to «pitch» hanging a US Army recruiting poster to the owner, and was surprised by the place. Nice place, nice location, and great coffee. The owner said «thank you» many times for my service, and they also give a discount to all military personnel. Nice!
Give it a try. Its a nice place to hold an interview, or something of that nature.

I stop at this coffee shop every time I’m in the Olympia area. The coffee is really great tasting and I love the alternative choices for Milk (Hemp, Soy & Almond). I get the White Mocha with Almond Milk and really great flavor, as well as their regular coffee.
The place is standard, clean and pretty quiet indeed. Would be cool for some music or a little more going on, and might make me want to stay there longer. They are a bit slow, even with basic orders of coffee, but overall nice service, and I like the drive thru.
Great place to stop by to pick up a coffee on a trip through.

My friend and I were nearby and craving for a quick caffeine fix. I may not of seen it, but does their drive-​thru not have a menu? The barista recommended hazelnut white chocolate mocha for my friend which was actually super delicious, but when it came to mine, it was pretty disappointing. The girl talked me into a salted caramel latte and it was just way too sweet. I don’t live in Oly, but I would give it a second go if I was nearby.

Coffee was great, went thru drive up. So not much to say but I’d stop again there for the coffee

Very basic coffee shop, somewhat bare ambiance, tasty coffee, great tasting cookies.
They have hemp, almond, and soy milk for dairy substitutions which I fancied. I had a hemp milk latte and the entire flavour was full and delicious. Definitely come here as opposed burnt Starbucks :)
I believe they could play music and have more of a welcoming feel to the place. Toilets were clean and staff friendly.

Super friendly. Good stuff that’s some quality coffee. Also they make sure you have what you order and take they’re time to make it just perfect. I’m a fan and coming tomorrow for some good coffee.

This place is just an average coffee shop amongst a thousand in the area. This place has OK lattes, OK service, and OK prices. The barista’s couldn’t care less about us, and it took longer than most places to get our latte’s. With the amount of places to get coffee, this place won’t be missed.