Olympia Collision Repair Center

My car was totalled by another at fault driver on 12÷28÷15.
When the tow truck that areived on sight asked where I wanted my car taken, I had no idea. I’d never been in an accident before, I was in shock, and I didn’t want to make the wrong choice and end up paying out the nose for storage or something. The tow guy recommended Olympia Collision and I am so glad that he did! From the moment we arrived, the wntire staff was friendly and thorough. My sunroof had been bowed open due to frame damage and the first thing one of the men on the lot said to me was that they would make sure to put some tarping over it ASAP as it had been raining on and off that day.
The lady at the front desk was very sympathetic For my situation, and she and the other man that approached me wanted to make sure I walked away with all of the information I needed. They gave me a timeline of when I should have gotten A rental car from the at-​fault drivers insurance and stated that if I didn’t have a rental car within that timeline that I should call them (Oly Collision,) and they would take care of it. They gave me instructions and the phone number for the at-​fault drivers insurance to make a claim, told me how to proceed with my insurance, etc.
Well, I ended up having some issues with the at-​fault drivers Insurance company, so some weeks later I called Olympia Collision to ask about the storage fees my car had incurred. (Ins. Company was telling me they weren’t going to pay for all of the storage fees because it had been almost 30 days since the accident. Even though they had had ignored my calls and put me off for weeks before getting an adjuster in touch with me.) so anyway, when I asked the cost to-​date of my car storage fees, the man who answered the phone kindly inquired as to why I needed to know. So I told him it was because I was preparing an all-​inclusive number for the settlement, (storage, value of my car, repayment for my rental car that came from my own pocket, etc.) when I told him what insurance company I was dealing with he had great news for me — Olympia collision works with about one third of their policies in some manner that would cover the storage fees my car had been incurring. Instead of making me call the insurance company, he said that he would take care of it and have an answer for me which he did And I was so thankful for! Min addition, when I called back to see if the insurance company had already taken possession of my vehicle, I was also told that I could bring in any car that I was looking at purchasing for a once-​over in their shop to make sure it wasn’t a lemon. They offered me the service for FREE!
I could not have asked for a better experience. The staff here were more helpful than my own insurance representative! I would/​will absolutely recommend them for any and all of their services. So refreshing to deal with kindness and honesty in the auto-​world! Thank you!!!

These Guys have always come through for me, personal or business car repairs they have done both and always a pro job. When its not an insurance job and I’am paying out of pocket they are very reasonable and I would highly recommend them.

Great Honest repair shop… I was in difficulty and they helped me out BIG time. Thank you!!!

I stopped in today to get an estimate for a paint blemish on my car after another car’s door hit it. They greeted me right when I pulled into the parking lot. I worked with Ron who was a pleasure to work with. They gave an honest assessment of the damage, and they did a great job fixing it. I highly recommend Olympia Collision Repair Center.

Just got my car fixed here after an accident. Such a great place! The staff is very friendly and kept me updated about the progress. The work only took about a week and they make sure to take care of everything with my insurance. Would definitely use them again

This place is hands down the greatest repair center I’ve had experience with. They are genuinely so nice and care about providing excellent customer service. Throughout the entire repair process, they kept a clear line of communication and made sure I thoroughly understood every aspect of the repair. I was involved in an accident a few days before a trip to California. I was worried my car wouldn’t be repaired on time, but these guys made it their priority to help and ensure that I would be able to leave for my trip. The entire process went fast and smooth.
Thank you so much, Olympia Collision Repair Center!
I highly recommend this company and whenever I need auto repair again, I will be going back.

I highly recommend Olympia Collision Repair for any of your car repairs. Todd the co-​owner and staff has been wonderful to be since my big accident. When I left after picking up my car after being in the shop for a month he said to me «Welcome to the Olympia Collision family» and I really do feel like they have my best intrest in mind! Hopefully I wont be needed to come back any time soon, but if I do, I will be taling my car to Olympia Collision Repair.

As a Soldier with the Army, I move around a lot. One of many hazards of being in the service. So when I have a problem I have to look for companies that are honest and reliable. I cannot rely on warranties for obvious reason. OLYMPIA collision repair company is the best auto mechanic and auto collision repair shop I have ever dealt with. Honest, competent, skilled technicians that produces excellent outcomes. Wow, what an auto shop. All you have to do is drop off your car and everything is taken care without any hassle or misstep. Outstanding, highly recommend for perfect fix.

Best car repair and customer service I’ve had in town! Close to freeway and very accessible to my location. Very professional, honest and work comes with a lifetime warranty. And I learned today that they will repair your car even if you haven’t been in a collision! I’m going to be a return customer.