Hy-Vee

Great customer service even during the weekends. Was asked twice if I needed helped anything in the first 10 minutes. It was a little congested but got what I needed and, most importantly, even stocked up on alcohol. Heck yes, I’m a happy camper.

Love the store itself with all the options they have, I always find somethin new to buy they I have not seen before. Staff is friendly and they are always willing to help you find something.

The product selection is always good. They have a wide range of healthy options and really seem to be current on all the latest item/​trends. Gluten-​free, dairy free, low carb etc.
Customer service is really a plus here. The staff have gone out of their way on many occasions. Once they were out of the it on sale and we asked if they would mark die a similar product to the sale price… They did!
recently I ask the manager for a staff shirt that they don’t normally sell. It was the #hy-​chi shirt. The manager followed up with me letting me know he was working on getting her one. Anywhere else would have just said «no. We don’t have those» he called back yesterday to let me know they got one in.
Deli products are well priced and fresh. Store is always clean. Can’t ask for much more. Love the renovations are great.

I am thrilled that they have renovated this location! It is a million times better than it was before. The staff is very friendly at all times. I love that I get recognized by the people I see pretty much every time stop in. Oh and who doesn’t love that there is a Starbucks inside? This is my preferred location and store every time I need groceries.

Pros: the staff here is super nice. The produce is fresh and the deli has a crazy number of cheese choices. Cons: the layout is confusing, it is sometimes hard to find items. The chinese takeout is not very good. OK it’s awful. It’s where chinese food goes to die.

I had a special need for a certain type of booze. And Sally in the liquor department went above and beyond to get me that bottle. She was in constant communication and got the good for me in less than a week.
That’s the kind of service that keeps people coming back!!!

This Hy-​Vee really needs a new entry because their renovations make this store a completely different place. I used to shop here twice a week years ago when I lived in La Vista. For the past few months this place has received a complete make over and it is nothing like the old place.
I don’t even know where to begin on the differences. The Meat counter, the Seafood counter, the fresh cooked meals, the cafeteria, the Health Food section are all top notch. They have a new Wine & Spirits department, but they could have made this so much better, it takes away from the new experience. I went in there and the lady behind the counter never even recognized my presence, she was content on reading her monitor instead. Even if I had asked her about beer, though, I was quite confident she would have no idea what an IPA was. This is so disappointing, since I would have given this place 5 stars if not for this fatal flaw.

Such a convenient location and a renovation to boot! I visit this Hy-​Vee about every two weeks to get the groceries that I am unable to get at Costco because there’s just really no reason for a one person party or even a two person party to buy perishables in bulk and I just love food too much to let it go to waste.
Even before the renovations began at this Hy-​Vee I loved the atmosphere here and the customer service is really warm and welcoming. It reminds me a bit of the customer service at Safeway back home in Honolulu. Anyways, my favorite places to stop by is the deli section to get some sliced meats and cheeses, the meat section (the guys in the meat section are pretty knowledgeable and helpful here selecting the best cuts for whatever you plan to concoct in your kitchen), the bakery for some of their little specialty cakes, I highly suggest trying their cupcakes, and of course the produce section!
Now that they have begun and are halfway complete, I think, with the renovations it has only added to the already great grocery store there was. I stopped in to grab some groceries and decided to walk around the ‘new’ parts and I especially liked the frozen and refrigerated section, there are more aisles to look through but everything is organized and easy to find what you’re looking for. I also love the produce section they seem to always carry fresh veggies and fruits.
And lastly, now that they have a larger selection of ready to go meals and an Italian and Asian take out section with a bigger sit down area there’s almost no reason to venture home unless you are making something special for dinner. I have yet to try the Italian part but I have tried the Asian meals and it’s pretty darn good! The staff here are really nice as well and I know I will come back for more sesame chicken some day soon. But before I do, I think I will try one of the pastas or pizzas from their neighbor.
Hy-​vee thank you for only improving on what you’ve already been giving us already, great groceries, food, sweets, customer service, and now just more to offer your customers!

This was my daily stop n shop for almost 5 years in total. It is a little old but they keep it as clean as anyone could. They have a great selection and a post office right inside. The pharmacy can use a little help in the service department but nothing is perfect.

Overall– love the store… the employees are very nice, the grocery store checkout is quick and they bag my groceries for me. I absolutely can’t stand their pharmacy however. I will not be back and have switched where I go for my Rx’s. I wait anywhere from 20 – 45 minutes every single time I go, even if I have called and the Rx is supposedly ready.

I shop here almost everyday because of it’s close proximity to my Apartment. They have a great Pharmacy, Great Flower shop (for picking up flowers for my Lady), A good kitchen and usually really good produce and a Steaks/​seafood section. If you shop at Wal-​Mart and you live closer to HyVee then you have issues.

As far as grocery stores go, this ones pretty good. It always seems clean, and the staff is usually very friendly. The last time I was there it was just like the song. Every single employee I encountered smiled and said hi. They even did a carry out for me. (I’d never had them do that for me, but I was curious what it was like. I felt pretty worthless and lazy walking out with nothing in my hands.) But even though I felt like a worthless slug, the kids who did the carry out didn’t treat me like one. They were very polite and friendly.
The only gripes I have is that they were remodeling and it looked kind of dirty were the shelves use to be, and their beer selection is rather small. (But I hear they just put in a liqueur store of sorts right next door or close to the main store, so hopefully it will improve the selection. It’s kind of sad when a gas station has more selection than a grocery store…) Also, the prices are a little more expensive than some other stores.