Rave Salon and Spa Retreat

I used an in-​store Groupon for a cut, style and split end treatment for my friend and me. When we walked in, we were greeted with smiles but no intro or confirmation of what we were booked for. The salon looks like a fancy Great Clips. The station I was at was close to the wall and nearly had me touching my knees to the stylists work station. I felt like we were scrunched in.
My service started with a wash. Apparently this is when I got the split end treatment. After all is said and done, I believe this service sounds more impressive than it actually is. I can’t feel or see a difference. Also, I was warned that the chair I sat in at the sink might feel like it’s going to tip over but it wouldnt… strange.
Overall, my friend and I received an decent haircut. My stylist spent more time on the style than my friend’s stylist. I left with soft curls created with a flat iron and was impressed that the curls lasted all day. My friend was disappointed because she felt that her naturally curly hair looked frizzy. She ended up wetting it down and said she’d probably never go back there.
Both stylists were named Ashley. My Ashley was talkative and nice. She made me feel comfortable and implemented my requests. The other Ashley wasn’t talkative and my friend said she was very relaxed and felt like she could fall asleep.
Good place for a basic haircut and with the In-​store Groupon, the price is decent but not great.

I was looking for a salon close to my home with a reasonably priced haircut. But most importantly I wanted a stylist that understands how to cut short hair for women. I was so pleased! Marcy did a great job and I love my hair. I will definitely be a loyal customer for a long time!

Another Groupon Win!
I love my new eyelashes! I went here for a full set, and was not disappointed.
Awkwardly I was not greeted upon arrival, and when the cosmetologist took me back, she simply called my name, started walking toward a back room, and somewhere along the way explained she would be doing my eyelashes (never introduced herself).
Thankfully all was well after that. She was absolutely lovely and patient. The procedure was relaxing and I felt quite at ease. My requests were understood and carried out. When she first finished I was a bit disappointed to discover that my lashes don’t really go to the end of my eye. Obviously a personal issue, but given that I was having fake lashes put on, I hoped there was a solution. She offered to do some fanning of the end lashes next time to compensate, but the look was quite harsh for me in the meantime, and she finally offered to re-​tape me and see if she could fix it this time. I LOVED the final result. The fanning was key, and am so glad she finally agreed to do it.
I ended up getting very short notice to move out of town, and rather than waste the refill I had already paid for, thought I would see if she could fit in an appointment for a quick early fill before I left. She was able to squeeze me in, which was unbelievably appreciated, and even gave me a few pointers on what to look for in my next location since some lash extensions can apparently be a disaster. I am so lucky that I stumbled upon a competent spot in my first go!
I would have loved a bit more of an intro to the world of lashes before I left — I discovered online that you should avoid showers or even steam for 2 days after having them done to help the glue set. Oh well, all that info is readily available online, and at least she was great at applying the lashes!
The salon itself has a strange layout, but was clean and well decorated. Ultimately 4 stars. I would recommend that the whole salon team works on customer greeting. A smile and cheerful hello towards whoever’s client walks in the front door would go a long way — especially if the person at the receptionist desk is busy checking someone out and unable to offer an immediate greeting. I would also recommend creating a care package for customers leaving with their new set of eyelash extensions. For such a costly service, a small pamphlet describing lash maintenance and care, or things to know (it feels super weird to shower for the first few months) would be a great addition.
Hugely happy discovery, I would recommend lash extensions to everyone!

I’m not terribly particular about my hair cut/​color, because I know I’m going to change it in another 6 – 8 weeks anyway, so I typically rely on daily-​deal sites to save me money on hair salon visits. Given that, my visit to Rave was courtesy of a Living Social deal. However, I liked the stylist (Amber) and the result enough that I’d pay full price for her services — I assure you that isn’t something I say often. Unfortunately though, this place is way too far west for a girl who typically who avoids crossing 72^nd, so while she’s worth full price, I may not make the half hour drive back — but, I thought the least I could do after having gotten a great cut/​color from Amber was to leave a review for her here and hope that some of you who live out west will benefit from having a good stylist out there.

I went because I had a groupon for mani pedi. The woman who did my nails was a hairstylist who had no business doing nails and she basically kept saying this. I was annoyed bc I can do a better job myself. She was painting on my cuticles. And they don’t use high quality materials, like a seche vite top coat. She told me she was new because everyone quit bc they were so overloaded because of the groupon and she wasn’t getting paid anything to do this. I will think twice before buying a groupon for any kind of service again. Very nice spa facility/​space though.

I had a pedicure and nearly a manicure done here last month and I would not recommend it!
My mom scheduled my wedding mani/​pedi here because she’d walked in adn they’d offered her a 25% off coupon. So we got there and first glance it’s super cute! When I was explaining to her how I wanted a french tip on my hands and she didn’t quite understand I was a bit anxious, then the room where they do the pedi’s has no light… so I got a little concerned, then they had a very limited amount of colors and my concern grew… but still I had faith. When the woman who was doing my pedicure told me she didn’t like doing pedicures and apologized if it wasn’t the best I’ve ever had… I started freaking out internally. What are you supposed to say to that? And ps my wedding reception was the next day — which they knew! Long story short after she finished the very sad looking pedi and before she started the manicure, I told her I had to go… I ended up going 3 doors down to an asian nail salon and they did a perfect shellac mani and repainted my toes for free!!! They were that bad!
I can’t comment on the hair services, but don’t waste your time or $$$ on their nails. It was still like $ 40 (including tip and discount) for the pedi.
I’m sorry, but please hire professional nail people if you offer nail services!