LOVE my Sams! The sweet little old ladies checking cards she entrance never fail, nor do the ability to buy bulk; my ever fault. Some really good deals on 36-count Pepsi as usual, the chicken boobs — your staples. The only issue is there ALWAYS have one person, just one, working customer service and it takes forever to get through the line on a simple exchange.
Juan C.
Évaluation du lieu : 2 Lancaster, CA
I love coming here but the service sometimes discourages me from coming back because there is attention to detail, customer service and that comes from management to send the message down the lines that’s the one thing that Costco has over SAMs please I want to keep coming back !!!
Erin N.
Évaluation du lieu : 4 Bennington, NE
Update: This month our order was ready on time and it went a lot smoother. Happy about the improvement hoping it stays that way. Me and some girls from work went here to get a food order for our after school program. We come here once a month and spend A LOT of money here, there are two other schools in the program that do as well. We did a pick and pull order online on Wednesday and came to pick it up on Friday. It was supposed to be ready at 7am. We got there at 8:30 am and it hadn’t even been picked yet. We did not get our order until close to 10am. When we first arrived and were told that our order was not ready, we were then ignored and they moved onto the next customers. After the next customers left they finally spoke to us again and said to sit at the tables by the registers and that they would come get us when they were ready. They never even apologized. I understand things happen and I sympathize, but when you can’t even act like you care a little bit then that’s when I lose sympathy. There was also a woman there that seemed to be of a higher position that was being quite rude and obnoxious to the other employees and customers. Very loud and rude and not very appropriate behavior to display especially in front of customers. This is not the first time this has happened recently. I hope they can turn it around and appreciate their loyal customers and treat them with respect.
Gaurab S.
Évaluation du lieu : 4 Omaha, NE
Good deals but can’t say great! If you do a little bit of research you can get better deals somewhere else. As per my experience it depends on the merchandise though. And also, the cashiers somehow lack customer service skills, especially on weekends or maybe I am the only victim in most cases. Overall it’s good!
Jason G.
Évaluation du lieu : 3 Overland Park, KS
I think this is the only SAMs in town so it seems every time I go its crazy busy
Josh K.
Évaluation du lieu : 4 Omaha, NE
If Wal-Mart were to go Super-Size, you’d get Sam’s Club. Both are owned by the same company and both occupy a monstrous area of land in SW Omaha when combined. Sam’s Club is not surprisingly similar to Wal-Mart. At both stores: the greeters give you creepy stares, there are unkempt and obnoxious customers in the snack section(it’s ALWAYS the snack section), most of the employees despise you as much as they despise their job, and items are always very cheap. Unlike Wal-Mart, Sam’s Club asks that you obtain a membership for $ 40. It’s important to keep in mind that they will check for a card during checkout, so sneaking in hoping it will go undetected is not wise. Once inside, everything has gone Super-Size — they even make you buy Sun Chips in pairs! Their selection is hit-and-miss. Obviously not everything in Wal-Mart will come in a larger size, so Sam’s Club doesn’t carry items that I would otherwise purchase. Also to note is the wait. Unless I happen to visit on particularly busy dates and times by accident, expect the checkout to take longer than your actual grocery shopping. Every line will be full of people purchasing dozens of items like there was going to be a nuclear war tomorrow. Sometimes an employee will come around and scan your items whilst you wait in line so that all you have to do at the register is pay.
Troy P.
Évaluation du lieu : 5 Boys Town, NE
Sam’s Club is very similar to Costco, with a twist of Walmart. I maintain memberships with both Sam’s and Costco because they often have very different inventory. Their prices are usually the same on most items, but sometimes one or the other will be cheaper for certain things. Like Costco, Sam’s selection tends to be extremely limited. They don’t accept manufacturers coupons and unlike Costco, they don’t mail out coupons to their members, however Plus members will receive automatic discounts on certain items when they make their purchase. Sam’s generally has fresher produce than Costco. They have a gas station out front which usually has competitive prices, though Costco is usually a bit cheaper. Unlike Costco, Sam’s gas allows you to use other credit cards. This particular location has a pharmacy, one-hour photo, bakery, optical department, tire center and a food court. Membership is required to shop at Sam’s Club, which costs $ 35 per year for business or $ 40 for a personal membership. There’s also a «Plus» membership for $ 100 a year. Unlike Costco’s Executive Membership, which offers a 2% rebate on purchases, Sam’s Plus membership doesn’t offer as much for the money. Sam’s offers their own credit card through Discover. Business and personal members get up to 1% cash back, Plus members get 2% back. Note that you only get these rebate levels if you spend more than a certain amount of money per year; rebate levels start at ¼%. They also offer a Sam’s Club credit card which can only be used at Sam’s or Walmart. Sam’s Club does NOT accept Visa or American Express. They accept Discover, Mastercard, PIN-based debit cards, Sam’s Club and Walmart credit cards, Sam’s Club gift cards, food stamps, cash and checks. Checks are only accepted from the membership holder. Sam’s return policy appears to be just as liberal as Costco’s. If you’re ever dissatisfied with a purchase, you can return it at any time, except televisions, computers, projectors, MP3 players, cameras and camcorders, which have a 90 day limit, and cellphones which have a 30 day limit. Sam’s has a 200% guarantee on fresh meat, bakery goods and produce. Unlike Costco’s web site, which is separate from their in-store inventory, Sam’s Club’s web site lists both in-store and web-only inventory, so you can check to see if they have items in stock before heading out. You can also purchase items online and they will pull and hold them for pickup so you can get in and out in a jiffy. This particular location also has a covered loading area, which is great for when it’s raining outside. Unfortunately, there’s no roof between the exit and the loading zone, so you’re still going to get a little wet.