The Biltmore

STAY AWAY… Unfortunately I have signed a 1 year lease. On the outside, these apartments look nice but do not be fooled by it because that would be the only thing good about this place. Management is a JOKE and dishonest is rampant … You better pray that nothing break in your unit because maintenance is worse than management. Dogs and cats pee and poop everywhere, even inside the building, cat litter in the hallway and NOTHING is done about it. Management talk about dog footprint (DNA testing on dog poop), do not be fooled, this is a classic case of false advertisement. Snow removal is terrible. If you do not believe me, look for building 1308 and check for yourself… Ask management to show you building 1308 front door, back door and Hallway. Excusez mon francais, but This is a shit-​Hole (trou de cul)…

DO NOT MOVE IN HERE!!!
If there were a no star option, I would have given it no star. This is by far the worst apartment complex I have ever stayed in. It might look great, but the management is horrible. They always look like they are in a bad mood or someone owes them money. Last winter I had five birds in my apartment, and a dead one. The leasing office didn’t do anything about it until I brought the dead bird to their office. I am counting down the days til my lease expire.

By far the worst place you will ever live. Aesthetically they look fine, craftsmanship is horrible and will spend a fortune keeping it heated/​cooled. The ownership/​management/​maintenance is a nightmare and will try to charge you for things you don’t even know about. They will also enter your apartment without prior notice. I live in the so called «owners apartment», and still nothing but problems. They will ask you to vacate your apartment if you complain or stand up for yourself what so ever. Feel free to contact me or just read the reviews.
We were denied touch up paint and maintenance as they said «its a courtesy that is no longer extended to you»… lol wow ok

Ok apartments.

DO NOT LIVE HERE. You will regret it. I am finally moving out after three years and 2.5 too long. The facilities are decent, but after your initial «honeymoon» period service will get slower. I have now called 4 times over the last month to get several items fixed. I tell them the roof is leaking and a guy is here rapidly to make sure the property isn’t in danger, but ignores the other issues in the apartment. No matter what, if you call the office they won’t know the answer to your questions and will need to «call you back», but they won’t. Office employees are a bunch of know nothing drunk 20-​somethings. One of the women works out here with her friend and feel the professional need to talk loudly about what guys they are going to get on next. this place is too expensive for the quality and you can do WAY better in Omaha for the price. Try aksarben area. Am moving out today and have called four times asking for touch up paint, having had dropped off a container four days ago. They had told me I could get paint anytime the office is open… yet I’ve been in there twice and called four times-​the painters are always out. Guarantee I won’t get security deposit back because «the walls needed repainting». Tons of red flags here, managed by a bunch of ℃0cksuckers. You have been warned.

This is one of the worst places you can choose to live. The management is rude and inefficient, most of the amenities don’t work for very long and they are expensive! They also make it a point to charge you an arm and a leg when you move out. Nothing about this place is worth it. The management is the worst part of this place. You get no explanations or feedback. Just random charges and expensive ones!

I have raw sewage coming into my apartment and the leasing office is lying to cover their own backs. The corporate office’s solution is to actually start performing preventative maintenance.
I won’t be happy until I am moved out.

Don’t rent here! My brother died unexpectedly so I called the manager who, «couldn’t (or wouldn’t) confirm or deny he lived there». I wanted to pay for his rent for a few weeks until we had his life sorted out. They had the corporate office call me and they asked for rent! Kim Scott, in the corporate office, was apologetic initially but when they entered his apartment illegally (before we turned in keys) and stole a family heirloom and wireless router she refused to give an apology or have biltmore take any responsibility. All they wanted was money and didn’t care that he died in that apartment! I wish I could give 0 stars but that isn’t an option here. They are the worst apartment complex I’ve ever dealt with!

RENTERS GO ANYWHERE BUT HERE! BE VERY CAREFUL… had a family member who lived in this complex, with small children. On at least three different occasions someone with a key tried to get into their apartment while they where in the unit. When they where gone they would come and go as they wanted with out noticed. There was no work order or anything of urgent repair needed to be done. They would leave the unit unlocked. Which is illegal, Manager refused to return phone calls. While they where gone someone went in and took all of the electronics the Police where called and a report was taken. The very next day the Manager filed an eviction notice with the courts saying they never received the security deposit. What are you kidding me how did they get the keys… very poor book keeping, business practice not a place I would want to rent! This is not a safe place at all for anyone young or old…
SERIOUSLY DO NOT RENT FROM THIS COMPANY