Walgreens

The techs are fine but the supervisors are rude as hell and all the workers eye you like you’re a criminal. There are better pharmacies less than a mile away, don’t waste your money or time on these clowns.

Bad reviews here! I will say, I haven’t been to the pharmacy.
I stop in a lot in the morning to pick up a Diet Coke or something I might need for the day. The woman who regularly works at the register is so nice. She always greets me with a smile and is so pleasant.
So…my 4 stars go to her for her pleasant demeanor!

It pains me to write this review because I don’t like writing rants. But I have to do it.
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This is solely based on the pharmacy department.
My dentist called in a prescription for me. Something called «magic mouthwash» which needed to be mixed together by the pharmacist.
My denist appointment was at 9:30AM, so by the time I walked in at 1PM I was expecting my prescription to be ready for pick up. But was it? Of course not.
They didn’t even have a record of my prescription! The lady that helped me could not find it on the computer at all.
So I found myself explaining that it was from a dentist and that it was called in this morning. A worker in the back, I’m presuming the pharmacist, overhears my frustration and apparently knew about my prescription and told me that it would take 20 minutes (because of the mixing).
Firstly, why does the worker in the back know but it wasn’t input into the computer? WTF?!
Ugh. Fine. Whatever. I’ll come back later.
Then, I come back around 7 or 8PM. Prescription ready? NOPE.
SAME PROBLEM. Oh sorry there’s no record of your prescription.
ARE YOU EFFING KIDDING ME?!
It took everything inside me not to just SCREAM.
But that’s not even the kicker. After waiting 20 minutes at the counter for the pharmacist to call the insurance company, they finally find the record. (I DON’T UNDERSTAND HOW THIS HAPPENS BECAUSE I CAME IN EARLIER IN THE DAY TO PICK IT UP.)
Not only did they not mix the prescription, but they didn’t even have the ingredients to do so. Apparently they were missing one ingredient that needed to be ordered, and would arrive the next day.
WOW WOW WOW.
INCOMPETENCE AT IT’S FINEST HERE LADIES AND GENTS.
Why tell a customer to come back later in the day to pick up a prescription if you don’t even have the ingredients to make the gosh darn thing?
Someone seriously dropped the ball here and it resulted in me wasting my entire day running around trying to get my prescription.
Then, the pharmacist asks if I want them to call around and ask who has it available right now. Seriously? After an entire day of waiting around for this prescription you want me to go on a wild monkey chase around Omaha looking for a pharmacy with this?
NO.
The pharmacist who was really nice was trying to help, but I just could not deal with any of this anymore. She offered to write a big note on my prescription and have them call me when it was ready the next day.
After waiting around the entire day the next day, no one called. Seriously? Again?
So I go in to Walgreens day after that and pick it up. Expecting another debacle. THANK GOD. It was ready.
Did anyone call me? nope. nope. nope.
I don’t know how this Walgreens does things. Avoid the pharmacy at all costs.
Never going here again.

It’s a Walgreens, so leave your grand expectations at the door… at this location I’ve always had pretty nice people check me out… their prices are on the high side, even for a business such as this… and of course if you go late at night you run the risk of encountering some really shady looking goofballs… but all in all it serves a purpse and I’ll continue coming here as the need presents itself