I have had them provide service for me over 10 years now. I have been extremely impressed with their year round service! They are very knowledgeable, professional and punctual. I have never been disappointed in their work!
Cam V.
Évaluation du lieu : 5 Elkhorn, NE
If you see this review and are deciding between Wichita Heating and Cooling and someone else, just stop comparing now! My husband left for a work trip on a Tuesday earlier this summer and the VERY next day our A/C stops blowing cool air. He hardly ever travels for work so this was just my bad luck. I’m not one of those girls that feels helpless when this sort of thing happens and just immediately call the men in my life, I can definitely find a contractor and get it taken care of. HOWEVER, my father-in-law(bless his heart) heard about the situation and went to searching for a company. I’m so glad he did. He’s the type of guy that knows and is friends with EVERYONE in Omaha. I honestly can’t remember his connection with this company, but he calls them, then calls me and says they’d be over at 9am the next morning. Exactly 9 am and a very polite man shows up. For all those clean freaks out there, you appreciate when someone enters your home and takes off their dirty work boots which is exactly what they did. Punctual and polite= thumbs up so far in my book. The guy goes out to our A/C and looks at it and to make a long story short, there was just a small fix required that needed to happen to enable to the fan to work again. He said we had the option of replacing the piece that controls fan speed(approx. $ 300) or keep it at the same speed which is how all new A/Cs operate(approx. $ 100). We asked them if they were us, which would they do. They COULD have said the more expensive part and made an extra buck off of us, but they said to keep it as-is. They easily could have sold us on something more expensive or downright lied to us(and we would have believed it) but they didn’t. Glad there are still some folks out there with honesty and integrity. Call them, seriously!
Jen H.
Évaluation du lieu : 5 Omaha, NE
When our AC crapped out in the middle of the summer of 2012(also known as the year Omaha secretly relocated to the surface of the sun), Wichita was nothing short of a life-saver. It had to be one of their busiest summers on record, but they were out to our house the very next day. We ordered a new unit — and since it was going to take a week or so to arrive and I was home on maternity leave with a newborn, they offered to jerry-rig a short-term solution for our old unit … for free, without us having to ask. And when that short-term solution didn’t last the whole week, they were back out to fix it ASAP … for free. Anyone at any AC company would have been more than happy to sell us a new unit that summer — and we were clearly desperate and vulnerable. But rather than take advantage, the guys at Wichita really went above and beyond to make sure they took care of us. Five stars for service alone. I’ll be a Wichita customer for life.