Ontario Smiles Dentistry and Orthodontics

Been here twice, both times they were behind so I waited more than 20 mins. I was told that I had several cavities that had grown in between my teeth in weird areas and underneath my fillings so it was not going to be a regular drill and fill. I was told that I needed on-​lays and needed to replace some crowns that I had. My estimate (after insurance deductions and a «great discount») was over $ 4,000. I went to another dental office today and was told that I have NO cavities. I explained to the dentist what was told to me by this dental office and he explained to me why and how they were wrong. Avoid going to this place. They just care about your money.

Been here more than 4 times. My spouse has been here more than that. Every time we show up 15 – 20 min early for our appointment yet we are sitting in the waiting room well after 45min passed our appointment time. For some reason they are always behind. This is a MAJOR problem and always screws up our day as we are very precise at following a strict schedule. My «quick 30min» time has turned into being in the waiting room for going on an hour and a half. I am sitting here now writing this review as it has angered me. Very unhappy with the wait times and the time you are in the chair. It’s getting old and needs to get fixed. Probably going to lose two patients with outstanding insurance they get to use. Another review will be posted on the financial scam dentist offices use including Ontario smiles. I will tell my story another time.

I had a great experience as a new patient here. I was able to schedule my appointment for a check up right away. The staff was friendly and professional. Dr. Loomba was great. I would definitely recommend Ontario Smiles to those looking for a new dentist :)

Always a pleasure and super fast service. Doctors are great. Griselda was awesome and very knowledgeable. This office is the only ones who get to touch my teeth ;)

Just had a great visit this week. I was really afraid to try a new dentist. But this place made me feel so comfortable. One person that really stood out was GRISELDA !! She was so kind and helpful with a big smile on her face. She went the extra mile to assist me in my dentistry needs. I highly recommend Ontario smiles :) :) :) :)

best dental experience i have ever had. the whole staff was friendly and kind i would definitely recommend this office!

I have to admit, it was to first time I’ve ever been to a dentist office were they did not make me feel like i didn’t know what was going on. Everything was so professional and the staff was very helpful, Almost like family! I’d recommend this office to anybody looking for a Good dentist, professional and helpful staff.

I had an overall great experience coming here. I came in for a root canal. He did an amazing job, it was quick and painless. And the staff is very friendly. I would definitely recommend this office to friends and family.

I took my son here for his check up the staff was friendly. This will be my primary dentist from now on and I will be reffering my family and friends.

DO NOT GO HERE!!! I give no Stars if I could.
they will rip you off and throw you to the curb if you don’t do what they want you to do.
So sad that a place like this can get away with such horrible practice. Now I know why people are so leery of the dental scams. Stay away! If you go, ask questions, lots of questions before they start anything!!!

Very friendly staff, I had a great experience with my procedure and final result with my crown, and will continue as a patient. I highly recommend this office.

Great service and overall friendly staff! Initial visit was great more to come I’m sure. Glad I chose to come here.

very frendly staff! Love griselda and veronica. Dr Loomba and Dr Gill are great and the assistants are all so friendly.

No waiting, great customer service & painless treatment. Daijah did a great job with my prep and xrays & explained everything thoroughly. Joanne did my impressions & gum retraction with the utmost care; I didn’t feel a thing. Dr. Ram was my dentist for this visit. He’s very friendly & highly knowledgable. He’s gentle & constantly shows concern regarding your comfort. The office is not only clean & beautiful; but there is a positive vibe. You can sense that there is a great deal of teamwork and the entire staff gels together. Overall this was my best dental experience so far. I recommend Dr. Ram & his highly qualified team of assistants to all my friends and family.

This place deserves negative stars! The people aren’t nice here– they’re fake! I waited and waited even though I had an appointment so when I asked the receptions when I was going to see the dentist the dentist got so mad that she asked and was absolutely rude to me and blamed the wait on me! I agree with all the other reviewers who say the’ve been scammed. In fact, when I went here I felt like I was being haggled! This is my oral health, not some car dealership!! I ended up getting an inlay which wasn’t put in right and they wanted me to pay to go in and get it fixed!! not a good experience for me.

I found the front office staff and dentist that worked on my son’s teeth very gracious and understanding. I appreciate the help they gave me and the work they provided. They were honest and fair. We will be going back for our regular dental care.
I recommend this office.

Pretty bad 1^st impression… I should have listened to the low ratings. Staff was nice but the wait was way too long. Was brought back to do xrays almost immediatly but then i sat in another room for almost 20min before the dentist arrived… she checked my teeth and told me what I needed done (deep cleaning & some other stuff)
I waited 30 minutes for another girl to come by and tell me how much everything was going to cost… I opted for the deep cleaning only but then she said i had to come back in 2.5 hours to get it done because the dentist was busy now!
I waited 1.5 hours from the time I walked in for my appointment to the time I left and didnt have any work done.

Overall, I do like this place except when they want to «drill and bill.»
The waiting area is clean with free coffee &or water. The machines are state-​of-​the-​art (to my knowledge). The rooms are standard/​basic and clean.
The X-​ray tech and hygienist who did us are phenomenal (see my previous review). Front office staff are efficient and courteous.
Been going there for a couple of years. No glitch for me until recently. Where would you find a dentist who after examining your X-​rays, saying you only have one decay that needs an onlay — not fill — then while in the middle of drilling tells you «Oopsie, there’s one more here sorry I just saw it when I was cleaning it. You’re numb now so you might as well do this today?! Let me call again _​_​_​_​ (salespitcher).» I think it was a calculated move to make more sales! I felt trapped and rushed.
I was cheated and robbed today! I don’t feeI well and I can’t sleep. I knew there’s already something wrong when during the first part of the our exam the lady dentist was particularly curious about our source of income. I can’t bare the fact that she drilled out my good fills just to make sales!
Previously, my husband ended up paying $$$ for a root canal. I now believe he was treated the same way and he was just too kind to think ill about the people who’s seems to be doing a good job. No wonder they keep calling him and not me.

This place is a scam they told me I had periodontal disease so I could pay $ 400 for deep cleaning instead of $ 80 for a regular cleaning after I had just went to my orthodontist 6 month before and he never once mentioned it … Never going back there again

Problem #1: my husband’s tooth became infected and painful AFTER they claimed to have «killed the root and shall have NO more issues». This. one tooth required 5 separate visits to ‘fix’ it. #2: onlay fell off three times in two months. #3 Had to come back for my five year old for the same.“cavity” which without an x ray they determined he needed a root canal. More $$$ for them. #4 decided again that his brand new cavity once determined as minor.the.two.weeks prior should be root canaled upon arrival to our visit –hello? X ray to prove it? Nope! Must of had cancellations that day and needed to make more $$$.!– did I mention they started drilling my poor sons roots without checking if he was numb? As a mom I’m livid with this place.
Poor workmanship and money driven. No compassion.
Definitely not coming back. Worst of all my poor 5 year old is in pain after 3 procedures for his two teeth
I’m no dentist but isn’t the root dead? And if it was done correctly why am I watching my little one cry when he eats something as soft as potatoes?
Find another facility.