Went here the other day and asked for a meatball sub, they were out. Asked for a tuna sandwich, they were out??? What’s going on here? Was a bit disappointed that they did not have enough ingredients. They use to be on top of things. They weren’t even apologetic about it. I think I’ll pass on this place for now on
Patrick A.
Évaluation du lieu : 5 Riverside, CA
Finally a subway location where people get the orders right. I call in for my company Sierra Aluminum on a weekly basis and the Subway employees are Polite, Fast, and get your sandwhich down to the«T» especially around lunch hours. Did i mention super CLEAN if they leave the counter they’re always changing gloves like every subway should. Most of all the food is amazing love this place.
Nicholas F.
Évaluation du lieu : 5 Fontana, CA
This is a great subway location. The employees are helpful and the restaurant is spotless. My fiancé and I even caught them cleaning behind all of the ovens and Equipment! I only have one bad thing to say about this place. Where is the damn green tea!!! We love that stuff!!!
Marlin M.
Évaluation du lieu : 5 La Puente, CA
Came in on a Saturday before buying a Honda next door and the line quickly grew quickly. An employee(Alex) on his break in the dining room got up and assisted the other employee to expedite the orders and then went back to his break. Great example of customer service and employee dedication.
Teressa B.
Évaluation du lieu : 1 Ontario, CA
Internet or machines werent processing anyones credit/debit cards. Had to run to the gas station to get cash out the atm, an extra $ 2.99! Then when I get my sandwich, theres WAY to much pepper. I almost choked. Never going here again.
Christopher C.
Évaluation du lieu : 1 Riverside, CA
It must be difficult to find good employees nowadays. I can’t understand why these sandwich makers do not build these sandwiches as though they were making them for themselves– take some pride in your work people! Today I had the pleasure of being served by Kathleen. She made my sandwich on an aged piece of bread; it was not soft and broke apart with every bite. As she added my veggies she placed them all towards the center, rather than evenly across the entire sandwich. I’m confused — isn’t my sandwich supposed to taste the same through its entire length? That coupled with her yelling despairingly over and over for someone in the back named Sandra, today was definitely not this Subway’s best day. The lobby needed attention: tables needed wiping and floors needed sweeping.
J M.
Évaluation du lieu : 3 Ontario, CA
I’ve been eating at this Subway ever since they opened. I usually stop by in the mornings for the breakfast combo. The server who was on duty this morning is always so friendly so it’s a nice way to start the day. HOWEVER, Subway has got to do something about their coffee! I’m sitting at my desk right now forcing down this horrible cup of brown liquid that tastes like sugar, coffee grinds, and cream with a shot of vinegar. The combo is such a good deal but the coffee always makes me regret ordering it. Yuck! And I do not drink much soda, so coffee is my only choice unless I pay extra for juice. Subway, please brew better coffee! Pretty please!
Yahsemin L.
Évaluation du lieu : 2 Rancho Cucamonga, CA
being that this subway is down the street from my job I’ve been here several times. They have to get their act together. From day one when they opened they did not seem like they knew what they were doing or how to help a customer. Today i ordered the chipotle steak and cheese with avocado sandwich and you know how one person starts your sandwich and someone else finishes it. Well when i got to the end the lady was just starring at me like what do you want and i was like well don’t you automatically put avocado on the sandwich and she says sorry we do not have avocado and i said well shouldn’t i have been told that when i ordered the chipotle steak and cheese with AVOCADO sandwich. She just looked at me crazy like she had no clue as to what I was saying. To top it all off they are always out of something. Today they only had american and cheddar cheese and they were out of spinach and a host of other things. The beef on my sandwich was dry as dirt. A month ago they gave my friend someone else’s sandwich. She was all happy ready to take a bite into a tuna sandwich but to her surprise she ended up with a meatball sandwich.
Scotty W.
Évaluation du lieu : 3 Lake Elsinore, CA
They get crazy at lunch time but that’s ok. Foods always good and service I have to say needs a lot of work. Get the service down and get 5 stars from me. :)
Aaron L.
Évaluation du lieu : 2 Fullerton, CA
Ok so normally I’m pretty okay with subway. But this particular subway needs to get their ish together. I’ve been here 3 or 4 times now and each of those times, it took wayyy too long to move through the line. Then, the worst thing, they hand me someone else’s sandwich. It’s like hello, the people in line don’t mix ourselves up, so just keep the sandwiches in the same order right? So I got someone else’s as did the person in line after me. We both came back to ask for our actual sandwiches, and they ended up having to unwrap like 6 or 7 of them to find ours and 2 people who were just waiting to pay ended up leaving because it was taking too long and their sandwich had now been pawed by multiple people. Which, of course created an even bigger confusion over which sandwiches had to be removed from the line. The only thing keeping this from a 1 star review is that the food actually still tastes like subway food, despite none of the employees having a god damn clue how to run a subway.
Sandie D.
Évaluation du lieu : 2 Dana Point, CA
Food is great… yet customer service is poor. We were the only customer in the establishment and the worker is talking on her cellphone about needing napkins while she was checking us out. Will not come back to this place.
Wendy W.
Évaluation du lieu : 3 Diamond Bar, CA
It get packed during lunch hours since they just opened up here. One time they didn’t accept credit cards and cash only so be prepared.
Danny M.
Évaluation du lieu : 5 Riverside, CA
1st of all I want to say Thank God, for a healthier new place to eat. I work around the corner and have been waiting so long for SUBWAY to open. I was so excited to walk in and see everything so clean and shinny. I have been to other run down Subways in Fontana but this one was different I guess because its in Ontario. I was greeted and welcomed as soon as I stepped in by a very nice young lady at the sandwich bay. They were attending a customer ahead of me and they still acknowledged me and said they would be with me in a minute. A minute later I was ordering my favorite turkey sandwich got everything I wanted and was out of there quickly. I didn’t have time to sit and eat at the dinning area they had because of limited time. My sandwich bread was perfect everything stayed together as I devoured it. Vegetables where so fresh and everything was as good as it can be. I am a very happy customer and will definitely will be a regular there. Good price, great food and service, cant go wrong with that recipe.