Holman tore up my floor right away and left my downstairs bathroom(4×6) unusable for 2 weeks. He never called me to let me know when the work would be completed, and when I called him, he would give me a date and not show up. He took a down payment and after nearly 5 weeks i told him that I would get someone else to complete the job. He told me that his other customers needed their floors done more than I did. Is this the way to do business?