Rooms To Go

**BUYER BEWARE**
1) Does not call prior to delivery.
2) Refuses to pick up previously delivered broken items.
3) Gives false statements such as «sure, we will price match if we put the item on sale within 30 days» or «sure, just call us if there’s a problem and we’ll come right out to pick up the broken piece» or «we’ll have someone call you right back».
**BUYER BEWARE**

You can find good deals here as it is an outlet. We found a couch, TV stand and dining room table for pretty good deals. Solid furniture at reasonable prices. Mattresses are still pretty pricey, but they are really good quality. If you need help, I recommend Wally all the way. Down to earth guy that will help you get bang for your buck! The only reason I am giving this place 3 stars instead of 5 stars is because of their lack of customer service after the purchase. My first payment for my 90 days same as cash purchase is due tomorrow and I received a collection call tonight, when I told them at the time of purchase that the due date was the same as my pay date and I would be in on that day to make the payment. It would have been nice if they made note of what I told them at the time of purchase, instead of calling two of my phones like there was some sort of emergency and making me get off a long distance phone call thinking something was actually wrong. I really didn’t appreciate the pushy nature of the call when I know the payment terms I agreed to.

This store was helpful. In fact too helpful, I picked out a living room set and the employee «helping» me was trying to get me to pick out a different end table than the one I had picked out. Keep in mind that I got a living room bundle so the price didn’t matter. Why in the world would an employee at a furniture store care what you bought for YOUR house. Also I couldn’t look and think about things because he wouldn’t shut up and leave me alone.

We just visited this store this morning right when they opened (Sunday @ 11am) and we were greeted at the door with a big ol’ smile, which was really nice for how dreary it is outside. The store is pretty big and has a bunch of nice discounted stuff — mostly everything has something little wrong with it, but most of it is an easy fix (little nicks and scratches on tables, drawers that need fixing, etc).
There was a lot of cute furniture and the markdowns were pretty awesome! They have everything you could need: bed sets, bed frames, mattresses, couches, dressers, end tables, bar stools, chairs, dining tables, the list goes on!
You don’t have to worry about not being helped because there was literally about 10 people working and just there to help out. We didn’t end up getting anything, but the store was nice and clean and the people were very helpful!

Made a call before I went since I live in St. Aug. and the store is in Orange Park to make sure they had the nightstand I was looking for. Guy over the phone was really irritating. I won’t try to go into that story. I traveled to O.P. and found the nightstand I needed, and the guy in the store was very helpful and prompt in getting it ordered for me. I love the Cindy Crawford line of furniture.