Alan E Gorenberg MD Inc

I case you don’t want to read this long review, here is a short summary. Customer service is still great. I truly feel that the doctors and nurses are knowledgeable and professional. I have not come across on employee with attitude, except one. I am not thrilled with the billing department or the number of times the prices have change. My advice, pay attention to the charges. I definitely did because I was a cash patient.
I will be adding to the review as I visit the office for my allergy shots. I have now been in 19+ times.
I came in a few months ago for my allergies and asthma. Customer service was great! The receptionists and the billing department were very nice on the phone and in person. The female doctor I originally met was very patient and answered all of my questions. She prescribed new inhalers and nasal sprays which worked wonders. After the allergy test I was given a list of things I reacted to. Dogs and horse being two of them.
On the second visit I decided to get allergy shots. I own dogs and ride horse so the allergic reactions were getting worse every time. The 50 shots will be worth it for them. The male doctor I met on this visit was amazing! Super patient. He explained the vaccination process and even gave me examples of what my results could potentially be. Once I met with the billing department I was sold on the pricing and the process. I was then told I would receive a call within three to four weeks when they received the vaccines. I never received a call. Once I contacted them they apologized for not letting me know the vaccines had been sitting there for over a month. Of course that didn’t make me happy, but in the long run mistakes happen… not a big deal, right?
A few weeks later I received a bill from the office. This made no sense to me because I paid with Care Credit. I called the office and the billing department apologized for the mistake. Somehow their system billed me when it wasn’t suppose to. They were very quick and to fix the error and apologetic.
As I sit here for my third visit I’m unhappy. When I originally came in I was given a set of information for cash patients and today it is different. The reason why I decided to get the vaccines was because of the pricing. Now the visit for a cluster of shots (2 – 3 shots) makes no sense to me. My plan was to get the vaccines in clusters so I could be done quicker. Now I’m stuck having to do single shots for a long period of time.
At this point I’ve come into the office several times. Several things have happened that have made me unhappy. On four occasions I have been charged incorrectly. When I’ve asked for an explanation they have not been able to give me a clear explanation. From what I’ve gathered, pricing has changed. A 15 mins visit has one price where a visit of 16 mins or more has another. I am a cash patient so I pay close attention to this kind of stuff.
Aside from those mistakes, I’ve walked in on an employee expressing herself very negatively about patients. I did not feel that was professional at all! On another occasion I received a dosage that was 10 times the amount I was suppose to receive. The nurse that gave me the injection was not the regular nurse and I even asked her to double check because I had barely started a new vile the week before. The nurse has always been super sweet and I know she felt horrible when the mistake was caught, but this was a huge mistake. I was kept in the office for about an hour versus 30 mins. I was asked to take two allergy pills back to back. They were very concerned I’d have a reaction. At this point they waves the charges for the visit. It’s takes a few weeks to get that fixed on my account, but they have not charges me.
Why do I keep going to this office. Honestly, they have my vaccines. I have to continue until I finish the process. Other than that the nurse that normally gives me the shots is great! She is the one I normally deal with. At this point I’ve been in 21 times and I’ve randomly came across situations I don’t appreciate. My biggest pet peeve is bad customer service and everyone at this office is super nice. I had to write a long review to help explain why I’m not giving this place 5 stars. I based my decision to visit this office on the previous reviews. Now I understand the review a little better.

I’ve been coming here for antigen treatment for the past few weeks and couldn’t be happier. Dr. Gorenberg is amazing — so personable, friendly and professional, along with the rest of his staff.
So far so good on the antigen treatment — have received 11 injections thus far — got a long way to go, but I know it will be worth it. I have already recommended this place to many friends and family.

I came in to see an allergist specialist because I was getting red eyes from something. The front staff was amazing! Very helpful when I came in and made me feel comfortable. The doctors were great! I was super nervous about skin testing
Because it was my first time here! But they walked me through and it was great! Pinched a little but unfortunately I wasnt allergic to anything! So now i have to see an opothomologist for an Eye exam. But regardless, the area was safe and clean as well. They did make me wait about 20 minutes inside the room before the doctor came inside to see me. But it was a good exoerience. I definately recommend it.

Great Dr. arrogant Staff.
They forget you are even in the office. They do not provide you with important information such as when you can and can not get injections.
They apparently can’t be bothered.

We recently moved to Huntington Beach from Los Angeles and my wife started feeling strange. She started coughing, sneezing. We thought she caught a cold because of climate change. After 3 days of this symptom we had to visit ER late night because she simply couldn’t breath. Doctor determined that she had allergy/​asthma stroke, she knew that she had dust allergy but nothing serious in the past, so we got all the prescribed medication from Doctor and started recovery process. After taking all the medication we didn’t see any result and I started looking online for an experienced, knowledgable Allergy Doctor. After researching all night I ended up choosing Dr. Gorenberg’s clinic. The appointment and conversation over the phone with Shannon was very easy and professional. When we arrived Dr Jeanette Segal performed all necessary exams and I can say she knows what she does. The whole process was professional, easy and relaxing. Doctor found out that my wife got dust mites allergy and prescribed all the needed medications. Since the visit my wife feels good and I’ m happy that I made this choice. Thank you Dr Segal and Shannon you’re true professionals. We still need to visit them so I’ll keep you posted.

I love the staff, however I went to visit Steve Gruer. I went in for a wheat allergy and more info about it because I am suffering from hives every time I eat it. Steve told me I was not allergic even though my previous doc confirmed it with a blood test and logging my food intake. I wanted to get a list of ingredients that I may be missing in my own research. Dr Gruer said «if your have problems with wheat you look for wheat» I could of got that answer from a 5 yeAr old. Seriouly? Most of us know that our culture is wheat wheat wheat, it is in everything, modified food starch is wheat, any starch for that matter, Carmel color, the list goes on. I just wanted to see if I could get more info going to see a «professional» on the matter.
He would not let me finish a sentence without rudely interrupting. It was a waste of money. I told him I had hives, he asked to see my arms and told me my skin looked fine, the hives were on my neck! They were healing and not noticeable that day. He then explained to me that itchy skin is a result of dryness. What? I had hives! I want something to combat it because the over the counter meds were not working!
I received no help for my visit which was a wheat allergy associated with hives. Instead he sent me on my way with a nose spray for swelling in my sinuses that I didn’t even go in for!
Terrible experience, my frustration lead me to tears as I went up front to schedule a follow up which I will be canceling.
After I got home I realized that even though the entire office called him «Dr» and I was informed I was seeing a «Dr» he wasn’t a doctor at all!
He is a physician assistant!
He likes to hear himself talk. He would not listen to my symptoms at all. He is not knowledgable in this field and should not be practicing in my opinion.

I hate going to the doctor. I’m not a healthy individual, so I go to dozens of medical appointments a year and generally find the whole process pretty painful. Doctors almost inevitably make you wait forever, glance briefly at your chart, ask a few questions, act impatient and don’t really listen, rush you out of the office, order expensive and unnecessary testing, never really explain your results, and somehow rack up tons of unexpected insurance charges.
Dr. Gorenberg is probably one of the only doctors I know who does not follow this pattern. He is really friendly and jovial, but very serious and competent about diagnosing and finding a solution for your problem. I had really debilitating allergy-​type symptoms, but no amount of Benadryl, Zyrtec, Nasonex, etc was making a dent in them. After listening carefully to my symptoms, asking lots of insightful questions, and ordering a thorough panel of tests, Dr. Gorenberg diagnosed with my Vasomotor Rhinitis and took a lot of time to clearly and patiently explain my weird allergic condition and how I could manage it.
After years of having to blow my nose every fifteen minutes, I am finally symptom-​free! I use the nasal spray he recommended (Ipratroprium) every couple of days, and it’s as if I have no allergies at all. If I miss a dose, I’m right back to my sneezy, itchy, perpetually-​runny-​nose old self.
My whole family now goes to Dr. Gorenberg, and I continue to recommend him to anyone I know who suffers from allergies or allergy-​like symptoms. I recently dragged my very sick and (understandably) doctor-​phobic boyfriend to see Dr. Gorenberg, and he actually emerged from the experience pretty happy with the whole thing. Dr. Gorenberg was really nice to him, asked lots of questions and took tons of time (even staying late after his office had technically closed) to diagnose and explain my boyfriend’s condition and exactly what methods would work best for dealing with it.
Allergy testing is generally a gigantic pain — as are most medical appointments — but Dr. Gorenberg’s office makes it as easy, efficient, and pleasant as possible. Dr. Gorenberg is a top-​notch diagnostician and doctor, and I wish my other doctors were more like him.

This place is a little far from me but worth the drive! They offer a huge assortment of clinical services, but I come here primarily for the laser hair removal. The nurse here always does a great job. Shes very professional and really knows what she’s doing, and most importantly the treatments actually work! They have special package deals that are totally worth it if you want to eventually get your whole body. I can’t wait to see the end results.

My son has been going through a lot in the past year for his asthma but I’m glad I found Dr. Gorenberg at Unilocal.Along with him, Dr. Steve and his staff are amazing.
We love Vonn who does my son’s weekly shots.

Best service and care. They also have really convenient hours:
Weds 12pm — 8pm and Saturdays 10am-​2pm for the working folks.
I love Dr. Gorenberg, Steve and all the other staff.

When it comes to having and Allergy/​Asthma Specialist that is on a personal level with their patients and really knows what they are doing, this place takes the cake.
Dr. Gorenberg and Steve Gruer, MSPAS, PA-​C really helped me to understand the life changes I needed to control my allergies and asthma problems or whenever I am sick or starting to feel ill.
Also, this doctors office is all about the free samples when they have them. I don’t think I have had to buy inhalers for my asthma or antibiotics when I am ill in in probably 2 years.
These guys are so generous, and I HIGHLY recommend them.