New York Fried Chicken & Pizza

I would give this place 0 stars if I could. Horrible service, they keep getting the order wrong, the delivery was a nightmare, taking over an hour and a half to deliver my food. When I called to ask where my food was, the guy on the phone had such a thick accent that I couldn’t understand what he was saying. I asked to speak to someone else but he just kept saying to leave my number and someone would call me back. Guess what?! NO ONE EVER DID! Big surprise there!

The food really isn’t bad. The burgers are good. I ordered a pizza once (sausage) and, instead of sausage, I was given a pizza with thinly cut hot dog slices on it. Even though it wasn’t what I asked for, it wasn’t bad. My issue is with how long it takes for your food to be delivered to you. I ordered that pizza at about 10/10:30am and it didn’t arrive until about 12:30pm. So, I wouldn’t recommend ordering from here if you’re really hungry because you’ll be hurting for at least 2 full hours.

Ordered breakfast here for delivery. Food is normally good. But they’re extremely slow with delivery. They say it takes 30 minutes. But it’s been an hour. Still waiting for food. And I live only around the corner. Three blocks away.

Ordered from here using grubhub… food arrived cold, and order was incomplete. Person on phone refused to send food that was missing (2 fries and rolls for a chicken meal). stating that our meals did not come with them… lied and said he was looking at grubhub as we spoke and claimed it was not on the menu… had to call grubhub to get order resolved… bad costumer service from this establishment… if I just paid close to $ 40.why would I tell a lie about fries and rolls??? First and last time ordering from this place.

The only reason they get one star is because you have to give at least one to leave a review. I ordered from them after getting a flyer in my mailbox, and seeing them on the popular Eat24 app. Their menu says «fast and free delivery» which I thought would be great considering I was babysitting, and couldn’t leave to pick up an order.
I placed the order at 11:36. I was told it would be about 45 minutes, which was okay. Usually that’s just a standard time, but it’s Saturday around noon, not a Friday night rush. 45 minutes went by… nothing. An hour went by… nothing. I called them close to an hour and fifteen minutes after I placed the order, and was assured the delivery was on its way, and it would be there within 5 – 10 minutes. I waited TWO FULL HOURS for my order. The place is less than 10 minutes from where I live. This is unacceptable.
I ordered a plain pizza, chicken wings, and a grilled chicken salad. The pizza and chicken wings were cold, and the «grilled» chicken was more like «burned» chicken.
I would never suggest anyone order takeout from here unless you’re not too hungry, and want to wait two hours for a cold pizza.