Q’s Mobile Detail

«It’s going to be an extra cost…»
First off, let me start off by saying this guy is a huge headache. Avoid him at all costs. We agreed on a set price for him to detail my VW Vanagon and he indicated the entire vehicle would be detailed and looking good and spotless by the end of the day.
Long story short, the car looked the same when I saw the end result, if not worse! Wax Marks from the horrible buff job he did were left on the car, dirty areas around the entire vehicle and even an original sticker from the vehicle went missing. According to him, «the wind blew it off.»
Nothing was cleaned throughly. Dirty vents, water marks, dirt stains everywhere. When I asked him about all of this and the poor job he performed on my vehicle, he said, «All that is an extra cost.»
Avoid this guy or it will seriously cost you extra…

QS has excellent customer service skills with honest straightforward. I used the service to get my girlfriends car detailed and was very very happy with the results. I would 100% use him again for any one of my cars

Fantastic. Service. Period.
Rather than having my car detailed by your typical hand wash business, I went to Mobile Q’s. I had the pleasure of working with Quenton (the manager/​owner). He was knowledgeable, personable, and addressed all of my specific detailing requests — inside and out. Absolutely happy with the service!
Long story short: the great reviews/​ratings on Unilocal and their competitive pricing is why I chose Mobile Q’s. But their quality of work, customer-​comes-​first attitude, and professionalism won me over as a loyal customer.
Will be a repeat customer for sure!

Q has been washing our fleet of vans for about a year. He is timely, communicates when problems are discovered and goes the extra mile when he finds an issue that needs more detailing attention.
I have had multiple different car wash companies over the years but he stands above them all for both value and professionalism. Myself and other hotel leadership are very pleased with his services and look forward to a long relationship.

Complete waste of time! I wish I had NEVER called Q’s Mobile Detail. I asked for a detail inside and wash on the outside. I was more concerned with the inside and Q and his brother both told me that the car would look like the day I purchased it. I never expected that but did expect (and thought I was paying for) a quality detail! that is NOT what I received. I quickly looked inside before paying them in cash, and that was my mistake. I should have had them stand there while I took the time to look everywhere inside the car. Once they left, I got into the drivers seat, looked down between the seat and there was an entire pack of gum in between the seats! REALLY? I got it out in about 20 seconds. they couldn’t do that? I found some food crumbs too. GROSS… this detail was a real rip off. Never again!

I’m really glad I found them on Unilocal!They arrived right when they said they would and got to work, after telling me what they’d be doing and what it would cost. They were done faster than they thought they’d be, and the vehicle looks like the day we bought it. We have a 19 month old, and 9-​year-​old twins and the van was diiiirty. My husband is attempting to sell his vehicle, so we’ll definitely use them again! Thanks!!!

Be Aware! Make sure to walk the car with them and tell them what you want. Anything beyond a basic car wash will cost extra. (Water spots, hard dirt ect) Have the quote upfront. Poor communication skills from these brothers. USE AS LAST RESORT!

Not much to say, they came to my house on time and left me very pleased. These brothers are very personable and genuine. Hard workers that do not cut corners for a good price. I would definitely use them again and recommend to my friends.

If you are looking for mobile car detailing service, Q is your guy! I have been looking for a company that would
Come out and clean the inside of the car. With 2 kids who eat and spill food in the car, my SUV definitely needed attention. Found Q on Unilocal,gave him a call, and he came by on Saturday, 2pm sharp!
He looked at the interior and I could tell that he knew there was a gigantic task at hand. I had spilled food on the floor, I think some
Old ice cream stains on the seat that I could never get out, and all sorts of gunk in the nook and crannies. It was not a pretty sight, people.
BUT when I came back to look at the car, omg! Couldn’t believe what a wonderful
Job Q did! Whew! My car got the deep cleaning it desperately needed for years!!!
Thank you, Q, for the amazing job! I have your number saved and I will be passing along your information!
Q is an honest man who puts pride in his work. Glad I found him
On Unilocal

Great job on my van. Safely removed 90% of stubborn hard water spots from paint and windows. (The other 10% was embedded into the paint. Not their fault, nothing they could do about that part.)
Super nice guys and very professional work!

Very professional and excellent work. I use them for my RV after long vacations and my RV comes home filthy. They clean it back to a beautiful condition.
Great work on my truck after numerous river trip too.

Didn’t give me a reason to give any less than a 5 star. Came when he said he would charged what he quoted on the phone. Was patient when I wasn’t quite ready and he was waiting on me. Did a good job. Thanks Q.

The cool thing is they can wash your car while you are at work… but that’s all I’ll pay for next time — just a regular wash. My fiancé is a car guy and I thought he’d like a gift of having his BMW detailed. I paid for the highest detail service Q offered at that time — an upsale from the quoted price over the phone. When I brought the car home to my fiancé his response was not what I was expecting –first he pointed out the swirl marks put in the paint from the job, then he showed me all the spots/​areas missed. We were both bummed. He called up Q and Q assured him he’ll come back to my office and buff it out and get the missed spots — Q never showed.

I wash my car about once every two years (no joke)… and I should clarify that I don’t wash it, these guys detail it for me. Anyways, this is a great company. They work fast, they make sure every customer is 100% satisfied, and they are SUPER nice guys.
They are the kind of workers you feel good about giving your money to. I would highly recommend anyone to get their car detailed by Q’s.

Showed up late! Charged us double of what he quoted over the phone even though I told him what kind of cars we had. Wrote a company check and he tried to tell us there was no money in our account to cash our check which was completely false. He wanted cash. Bad customer service!

I hired Q’a based on the positive reviews on Unilocal.MISTAKE! I should have listened to the negative ones, especially the ones where he shows up does a job and then request a higher price than quoted.
I called gave him the makes and models is the 3 vehicles he would be washing he priced me @ $ 25 ea when he finished he charged me $ 120. I questioned him about the extra charge and he said it was because they were large vehicles. I said I told you exactly what you were washing on the phone before you quoted me. Then he made another excuse. Meanwhile his partner Steve kept flapping his lip till I told him to finally get off my property.
After arguing with Q for 15 min. I paid them to leave and let them know that I would be posting this on Unilocal

Tips
Edit Sunny C. 3÷6÷2014
Great longtime friends who work harder than ever to make people happy. They have been able to translate this in their business lives. Great communication and better work! Highly recommend these brothers to make your ride SHINE! Thanks, Sunny

I bought a Christmas gift card from Quenton and Steve for my girls 2011 BMW and they did a «full» detail with astounding results this past weekend.
They are good people and will always be competitive, on time and their results speak for themselves !!
Mike

Needed to get my mom’s Prius detailed for my niece to drive for a while.
By «needed» I should say the inside of the car needed it (3 years worth) bad!
Found a couple of 5 star places on Unilocal — one in LB and one close to me in Anaheim — the one in LB had a Unilocal deal, but with travel charges ended up the same cost.
Decided to go with Q’s for a few reasons — would rather support a local business, and they were better able to accommodate my schedule — in fact they were willing to go out of their way to adjust the schedule for me if needed.
The Q in Q’s is for owner/​operator Quenton — He and his brother Steven were on time, professional, hard working family guys that appreciated my business, genuinely cared about doing a good job — and my satisfaction.
Most of the pics are of finished cars — I’m including pics of the guys working and their rig — they were fine with me hanging out, taking pictures and asking questions.
I think you can tell from the pics how hard they work.
The front mats were pretty bad — I had already priced new ones — Quenton said they would be about 80% better after they were finished and I should decide then — I think he shot a little low — more like 90% of what they looked like new — no need to spend about $ 150 for new mats!
Most of the car looked like new — I was very happy with the job. It ran about $ 170 which was pretty comparable to others and the car wash — they worked a couple of hours nonstop, and best of all — right in my driveway. I didn’t have to worry about who was working on the car — or things disappearing.
At the same time, my wife’s Hummer was at he car wash being detailed — $ 225 — she had a gift certificate — the car wash job came out pretty well also, but her Hummer was pretty clean in he first place — and they didn’t finish — Had to pick it up the next day!
One of the tell-​alls was when I asked about my truck, they said I needed to take it in for a wet color sanding — they could detail my truck, but felt it needed more and I’d be happier if I took it for a different treatment. Honesty works for me!
These are good guys — hard working local businessmen who provide good service at a fair price and are deserving of your support. I’m certain I’ll be using them again!

A car wash/​detailer that comes to your house and costs less than getting it done down the street… AND they do a better job? What more could you ask for?
Quenton is a nice and professional guy. Very efficient and fast. They get everything clean, vacuum, wipe everything down inside and out, even getting rid of every speck of dust on the dashboard and fingerprints on the touchscreen. Now, that’s attention to detail.
Thanks, Quenton! See you next time!