Quality Suites

Guys, even though it was closed, it was still bad. It was closed because of a health policy of the rodents

Filthy dump. Our room smelled so gross probably because the carpet was filthy. I opened the fridge and it smelled rotten. We changed rooms after the first night. Our new room still looked like a dump but it didn’t stink. There was a trickling water sound coming from the locked door where the water heater was. In the morning there was water all over the floor an when the maintenance man unlocked the door there was a 5 gallon bucket in there overflowing from the water heater. There are no dishes or pots and pans in the kitchenetts. The grounds are poorly kept. Everything outside looked dirty.

Had several people over for a get-​together when I had rented a room at the Quality Suites Inn. All three times I stayed here I got the two level room, and was satisfied each time. The fact that it is situated right by the freeway takes away from it, but all in all, I’ve never really had anything overly positive or negative happen to me during my stay. I suggest it for people looking to upgrade from the hole-​in-​the-​wall suites that litter the surrounding area trying to make money off of Disneyland visitors.

I thought I would do this place some justice and give them a review, I normally just read them, not write them.
Anyway, I booked this place through expedia for a 4 night stay during my first disneyland trip! It wasn’t until two days before my trip that I thought to check the Unilocal reviews. Yikes! I was so bummed to see 2 stars! Especially because I had paid in full already.
So, from my experience, we got there around 8pm, checked in no problem. I was expecting to see a crummy room when I opened the door but not at all! The room was very clean. Full sized kitchen, fridge, stove, sink and microwave. All of which were clean! I didn’t see cook ware though, so if u plan on using all that make sure to bring your own stuff.
Our room had a full sized bed along with a sofa and fireplace! There were also 3 small closets, one had a couple of scuff marks on the wall like in a pic someone had posted, but big deal!
The maids did a great job cleaning each day that we were gone too. Oh, and the pillows on the bed ARE the size of a throw pillow for a couch but I slept on them just fine! Our bed was comfy and warm as well.
In the morning the have a fairly decent free breakfast! I had only got coffee because I was in a rush, but I saw fruit, yogurts, juice, sausage, etc. The whole shabang.
I guess my only complaint would be the dish Tv stations. I only watched Tv before going to sleep so it wasn’t much but the selection sucked… but I wasn’t on vacation to watch Tv so oh well!
Overall I had a great visit, Id stay here again next time if I can get the same deal, no complaints here :)

5 of us stayed here for 1 night after a day of Disneyland. 3 adults and 2 children.
***ROOM***
It was clean, no funky odors and the fam had no complaints. The wall outlets were too big, but it didnt bug me as much as the other reviewers. I read a bunch of other reviews so I came expecting it. There were two plugs that were tighter.
***FREE BREAKFAST***
It was fine. They had a waffle machine which the kids loved. eggs, ham, orange juice, bagels, etc.
***FREE PARKING***
great!
***SERVICE***
great!
The price was unbeatable for the cleanliness of this hotel. I enjoyed staying here.

PROS:
The bed before it was wet and we had to sleep in it.
CONS:
The dishwasher stank
*No kids channels
*We were in a room next to the freeway and could hear the traffic moving because we booked third party. Did not think that we would be moved if we asked.
*WIFI was HORRIBLY SLOW
*Asked for the bed to be changed because the bed was wet, it was assured to be done, and the maid only made the bed. Thus, we slept in a wet bed
Room needs a serious renovation and 1 to 2 paint colors, remove the pepto pink in the bathroom
PLEASE SPEND MONEY SOMEWHERE ELSE

We picked this hotel because we were looking for a hotel near Disneyland that could provide us with a suite for our family.
It’s several miles away, which meant a drive. .
Alright, I figured it’s a trade off. A drive and pay for Disney parking and in exchange we’d get a family suite with a full kitchen and a hot breakfast for a reasonable price.
The pics of the hotel looked pretty good and they have a ⁴⁄₅ stars on trip adviser.
BUT, be warned !
The place is is dumpy.
Our suite was a room with an ancient sofa bed. bent and in terrible condition.
The room had a musty smell. Likely because, there’s only one window.
The room was stuffy. .It required regular AC (Which my family does not prefer to use)
Service was poor. The coffee in the room was never replaced in 4 days
The towels were often thread bare.
No kids channels on the TV.
The breakfast was poor to fair. The hotel staffs only 1 helper in the morning and she can’t possibly keep up with the breakfast rush. This means the food is constantly running out and there is NO ONE to clean off tables.
The pool is small and there is no outdoor shower for it. So no one rinses off before a dip.
WIFI painfully slow.
Yipes. . I felt i let my family down. .

PLEASE PLEASE DO NOT STAY HERE EVERY REVIEW IS TRUE!!!
After driving a long distance, I wasnt impress with any part of this hotel. I was pressure by the kids to not worry about it lets get to Disneyland.
Most of the following was written by a previous review but it still apply to my stay.
The website indicates that the suite will accommodate 8. Yes, it will accommodate 8 with absolutely no privacy. The doors to the room downstairs are glass french doors that you cannot actually close — there is no latch to keep them from reopening. And even if you were to get them closed, there was no ventilation in the room so the people sleeping in there would actually just roast! Also, if you’re sleeping in the loft portion and even have a lamp on it illuminates the entire suite.
I could go on and on about how there were thick layers of dust in multiple places throughout, burned out or missing light bulbs in fixtures, strange mix-​matched molding, mix matched door handles, a malfunctioning dishwasher, the refrigerator door that opens away from the kitchen, random pieces of scotch tape stuck in various places all over, kitchen cabinets that hadn’t been cleaned out, a bureau drawer that didn’t close all the way causing it to protrude out into the room, a dirty pool deck and a breakfast area that was so crowded you practically had to have a wrestling match to get any food and constantly had to ask for more pool towels but I’ll just get right to the really important stuff…
This is an apartment complex converted to a hotel but should be a low end motel. The TV reception was totally bad it was like watching a 3D movie without the glasses.
The quality of the bed and pillows wer unacceptable.
Please book your hotel stay somewhere else. You will not be satisfied with this Filthy Hotel.

Dirty does not even come close to properly describing this place. Upon walking into our room I felt like I was transported back to my first apartment. The fridge had rust stains on the inside. The oven was so bad that it burned the outside of our food, while the middle of things were still frozen — this happened both times we used the oven. Oh and one other thing about the oven, everytime you opened the oven door the broiler door would fall open from the bottom. WTF is that about?
I was a little shocked that a hotel that is so close to Disney did not have one kids channel to offer. Or maybe they did, but the reception on the TV was so terrible I could barely make out that DirecTv was the provider. AWFUL!
Housekeeping? HA! What a joke! My friend found a toe nail on the floor when we arrived — Do they even vacuum? We returned to the room after a full day at Disneyland only to find that the only cleaninng they had done was emptying the trash in the kitchen and giving us new towels. They even left empty beer bottles on the floor of the living room!
The beds were awful quality and the pillows were no bigger than a throw pillow for a couch.
The room was cheap, so I wasn’t expecting 5 star amenities or service, but I was expecting them to put forth an effort in making sure things were at least clean and in working condition.
I wouldn’t stay here again if they gave me a free room!

This place served it’s purpose. The room was clean and spacious. Beds were comfy. Breakfast wasnt to bad, I mean what can you expect from a hotel. There were a few hot options. The only complaints I have would be is there are absolutely no utensils, pots pans or anything unless you request them so keep that in mind. The other thing was the way the loft was set up there was a huge drop off that had me a little worried with my two year old. Other than that I would definitely chose this place again. It was a fairly quick drive to Disney, and our family was pretty happy.

RUDE receptionist Oliver. Acted like a child when I didn’t want to give my phone number at check in. He seemed personally offended and was aggressive after that. Giving a phone number is not a requirement!!! I gave credit card, photo ID, vehicle info… just don’t need anymore solicitors obtaining my phone number for random texts and calls… who knows who this junky hotel sells out to.
The property is depressing… you get what you paid for… will never stay here or recommend it to anyone!

Never, ever, ever again. This place is a joke. The pictures in their website DO NOT reflect their suites. My sister booked a suite here for 9 of us and it was the worst time ever. Their hot water is only good for like the first 4 taking a shower, after that be prepared to take a shower with cold water. Their pullout sofa bed was so freaking uncomfortable that we decided to sleep on the floor instead. They have a coffee maker and NO coffee mugs. Their breakfast bar is composed of a waffle maker, hard boiled eggs, tasteless sausage patties and donuts. Their «heated» pool is not heated and it was not maintained at all, there were leaves from the nearby tree all over it. Zero customer service and you better whisper after 10 p.m., otherwise you’ll have the lobby guy calling you and asking you to be quiet! Will never stay here or any other Quallity Suites again.

This place looked deceivingly nice. *GONG*…wake up call. It was’t AT ALL!
I made a reservation at this location because I wanted to be within a close drive to see some extended family, plus it was near some shopping and food which you always need to have on a road trip.
I looked at the place to stay through my United Airlines mileage rewards program. It had the amenities I was looking for (free wi fi, breakfast and parking included) and the photos looked nice enough so I booked the room.
Upon arrival, this place had nice curb appeal. Went to check and my reservation asked for a room that is quiet and away which means I don’t want to be in the noisy areas aka the pool, the work out area, the main entrance. I was told my room would be on the bottom floor, because all king bed reservations were there and all the double bed rooms were on the second level. Right away I’m thinking.kids.families all upstairs above me equates to noise. I wanted to see the rooms too. So I was taken by a non english speaking house keeper to the first room… very VERY dark and depressing. The walls hadn’t looked like they’d seen fresh paint in years and LORD HAVE MERCY the kitchen had a rusty hinged refrigerator that was noisy, and a very old stove and dishwasher. not that I’m going to use any of them, but geez. The carpet was okay and the bed looked decent, but I read they refurbished/​updated the rooms recently.
It’s not possible to say the rooms I viewed were updated. The noise level from the traffic outside sounded as if I left my doors and windows open. I don’t think this place had any sound proofing done at all. The owners of this property have failed to maintain it properly. The water in the tub was continually dripping in two of the three rooms I saw but the kind of handle to turn off the water doesn’t actually come to a stop. It rotates like a clock with the 15 after the hour angle being as close to the shut-​off point as possible.
Anyway, I had been offered for a free upgrade to the upstairs room with two double beds. REALLY? Since when is two double beds an ‘upgrade’? With all the travels I’ve done over the years, double beds are cheaper but I didn’t want to be on the ground level and I certainly didn’t have time to call and deal with United Airlines rewards people to find another place after I had driven 6 hours to get here. I was too damn tired.
So I get room with corner windows so I can have some light inside. This particular room at least didn’t have patchy paint work on the walls.
1^st night was okay… except the traffic noise from outside on the street.
2^nd night, I began to hear a scratching noise inside the walls just above the mounted flat panel tv. OMG. this place has vermin. They seriously need to get an exterminator here.
I called the front desk to let them know and they offered to move me to another room.
It was 1030pm and I had already been unpacked, computer equipment, toiletries and some clothes are laying out and at that hour I wasn’t feeling much like packing to move to an unseen room. I stayed in the one with vermin in the wall. Scratch​.scratch​.is what I was hearing. I tapped the wall and the noise stopped for a few minutes but it resumed. Little shits!
This place sucks to put it mildly. Even though I used my miles to stay here, this place would cost about $ 100 per night plus taxes and fees. NOT worth it. I suggest if you want to spend that money, spend just a little bit more and stay in a much nicer… possibly newer establishment.
Before I check out in the morning, I am going to give them a piece of my mind as respectfully as I can and I will contact United and let them know they should not offer this place. I’m pretty sure if I tell them of this situation, this NON QUALITY SUITES would no longer be an option offered by the airlines rewards program.

After spending a full day in Disneyland with two 7-​year olds, my husband and I were pretty beat and were eager to check-​in so we can knock out (our daughter had already fallen asleep during the car ride from Disneyland to the hotel). I called Quality Suites from Disneyland in the afternoon to notify them that we would be checking late (after Disneyland).
Upon our arrival, my husband was a little disappointed that we weren’t already checked-​in with keys waiting. My husband used to work for a hotel and this was their practice when someone called ahead to let them know they’ll be checking in. This wasn’t really a big deal; however, the check-​in process took about 10 – 15 minutes. Apparently the employee was new and was working by himself. Yes, it was 10:30 pm and you wouldn’t think it would be busy but this was during Spring Break.
After finally receiving our key cards, we went to our room and our cards did not work. The cards were reset; however, they still did not work. We were then assigned a different room and yet again those cards did not work either. Finally at the 4^th attempt, about a half hour after trying the 1^st key card, we gained access to our room.
The room was a decent size for being a suite. Unfortunately, the sofa bed was a bit uncomfortable. One electrical outlet didn’t work that well — our plugs kept falling out. The pillows are super small. The towels were a tad rough. Our room was near the street /​freeway so we could clearly hear the traffic. And on top of all that, we can hear the water run when the neighbors turned on their shower.
Because we booked our 2-​night stay on
, we weren’t able to cancel our 2^nd night and get a credit back. What Quality Suites did instead was sign us up for their rewards program and credit us enough points for ALMOST a free night. Like having a pretty bad experience would make us want to return on another trip. And still have to pay the difference because the points they «awarded» aren’t enough for a whole night. Boo.

Friendly staff. Modest but clean accommodation with affordable rates. Free WiFi.
WiFi is very slow but available and no charge.
If you are sensitive to noise, you will be bothered by outside sound from the parking lot or people walking by.

I booked a reservation here from
for a good rate ($ 69/​night). As I was browsing for hotels, I kept coming back to Quality Suites because of what they offered. For every room, the offered a full kitchen, a good size bathroom, your choice of bed whether it be single, double, king, or queen, and a full breakfast every morning. There was also a pool, very small gym, and a basketball court which could also be used as a tennis court. Although it had a 3 star rating, many of the guest reviews rated it 4 – 5 stars which I thought was more important. It was also pretty close to a shopping mall, a shopping plaza with restaurants and Target, and of course (the main reason of our stay) Disneyland Resort.
I was impressed! The rooms were pretty large and didn’t wreak of old smells. For my trip, I brought food and drinks because I knew there would be a kitchen available which helped us save some money and kept our drinks cold. The king bed was big and comfy, but I wish they provided bigger pillows. I also noticed that the room had a sofa which turned into a sofa bed that could hold two other people (which is great for a group road trip or if you had kids). Also, for you ladies that can not travel without a blow dryer. The bathroom was equipped with one and worked pretty well.
I was anticipating the complimentary full breakfast because it was my first time getting free breakfast that wasn’t just cereal, coffee, and donuts. Again, I was satisfied, especially with their do-​it-​yourself waffle station, which was bland, but it was pretty neat. The menu changed everyday too. The first breakfast we had was scrambled eggs with diced ham. The next day was biscuits, eggs, and sausage patties. Our last breakfast was biscuits and sausage gravy. These items were regularly served with hard boiled eggs, toast, donuts, bagels, waffles, fruits, yogurt, oatmeal, juice, and hot coffee.
The only downside to the room was that it had a 32″ TV which had bad picture quality. Also, the plugs were very worn out which caused our cell phone chargers to easily fall out. Lastly, I wish our kitchen was already equipped with utensils instead of having to call the front desk.
Overall, I really loved this place and I would definitely book a reservation again whenever I plan a trip to see Mickey and Minnie! I wouldn’t hesitate to recommend this place to my friends and families either!

I and 3 friends were guests at your Quality Suites Anaheim Stadium location on October 13 – 16. I’m writing to document my dissatisfaction with our stay.
Upon arrival to your facility, I was greeted by your front desk employee, whom proceeded to check me in. After providing her with my credit card to hold, she warned me several times that my credit card was indeed a debit card and that although my intent was to pay via cash at the end of the stay, that my funds would be on hold for several days and that there would be nothing she could do about it. After the third time, it became offensive.
After receiving the card key and entering our room. The upstairs bathroom door came off the hinges. Maintenance was called for the first time of many. They were also called to replace lighting that was out, provide an additional chair, determine as to why the showers were pouring RED RUST WATER, to clean the bugs located in the upstairs loft, and lastly to bring additional bedding (a day late).
This trip is taken between 4 friends, 2 times a year as a relaxation/​get away. At no time do we want to add additional stresses. However Friday morning, although we planned on sleeping in after a late night, we were awaken by the FIRE ALARM at 5:30 am! When we called the front desk to see if we should evacuate. There was neither apology nor empathy for the fact that this had disrupted our sleep. Later that morning we decided to go to the complimentary breakfast. This was the first and last day we ate breakfast at your facility. The food was sub-​par, and the location was overly congested. What was comical was that there was signage requesting for us to keep our food in this dining area and not to return to our room.
To our surprise this was not the end of our disgust with your facility. Thinking that we would be able to enjoy a shower and go out for the day. We were SHOCKED to see that BOTH showers spouted out RED RUST WATER! When we called the front desk AGAIN, maintenance was once again summonsed to our room. We were told at this time to simply just let the water run for a while prior to entering the shower. REALLY? No, apologies, no empathy again. Not even an offer to exchange our room. We also told maintenance that when paying for a multiple night facility, we expect everything to be in working condition and not have to «run the water for two minutes».
Later Friday afternoon as my friend went to let some fresh air in your stuff room, she screamed in horror when she noticed the (several) dead bugs in the windowsill of the upstairs room. Once again maintenance was called to clean up. Again, no apologies. It was very difficult to continue to sleep in a room with dead bugs, knowing this is probably not the only thing that was neglected when cleaning.
Also, on Friday we called for additional blankets and were told they would bring some, «if we have, I will bring». By the way, when booking this suite, I was told that the «pull out bed» would be exactly like the one upstairs… needless to say… it was not. Friday night two of us shared a small blanket, as the extra one NEVER came. It wasn’t until Saturday afternoon and after yet another phone call did the blanket come.
The description of your hotel should not be listed as you have on your website: «Quality Suites Anaheim Stadium is the perfect place for your California Vacation or business trip, This Anaheim Hotel features beautifully well-​appointed, comfortable, clean, and affordable guest rooms giving you a California-​style feel in Orange/​Anaheim, California Area. All suites features comfortable King or Double Queen beds, or Our family Suites with 2 bedroom and a living room complete with Full Size Kitchens, refrigerators, microwaves, coffee makers, irons, ironing boards, hair dryers, beds with pillow-​top mattresses and massage shower heads»
It should read that your facility is in much need of repairs, upgrades, cleaning, and customer service. Not to mention that your description states that there is a full size Kitchen. You fail to mention that there is no cooking or eating utensils. No glasses, no soap, no paper towels or napkins. We assumed that since there was nothing to clean the plates that we did use, that housekeeping would. Not to our surprise they didn’t.
Both bathroom entrances provided us with stubbed toes on several occasions as there is a lift between the carpeted rooms and the tiled bathrooms. There are no signs advising to watch our steps, and although we have not presented an injury claim we have merit to do so.
After our 4 day/​3 nights stay with your facility, we checked out. This brought us to our last and final shock. The total bill was approx $ 50.00 more than what we expected. This was due to the additional Occupancy Taxes, which were not disclosed when making the reservation, nor when we arrived. We attempted to discuss our issues with your front desk clerk whom didn’t seem interested in our concerns, only simply provided us with mgmt info

For an OC local going to Disneyland, Angels Stadium, Honda Center, Anaheim Convention, and The Block shopping Center is not that big of a deal…
But for everyone else, this is an awesome place to stay practically walking distance from all those places and more. The Quality Suites-​Anaheim Stadium is a recently renovated extended residence hotel. The rooms are huge with kitchens, big beds, TV, and bathrooms that can fit more than half a person ;)
What I really love about this place is its lobby and breakfast bar area. You really don’t think you are in an Inn/​Motel when you walk in. Everything is granite top with quality furniture that looks like something out of a 5 Star restaurant. The free breakfast is standard with all Choice Hotels and here too you get everything-​omletes, bacon, donuts, coffee, juice, all sorts of stuff to get you through your morning.
This is my favorite place to stay on game nights at the Stadium or concerts at Honda Center. Why deal with the traffic and parking when you can just stay here and walk to the venue?

I was skeptical about booking a suite at first since I’ve seen other Quality Suites before and I expected a dirty and run down facility, but this was exceptional. I was pleased to find that the suite was spacious and it definitely fit my family of 17 altogether. Yes, we packed that hotel like the Filipino I am, but the ample room gave us plenty of space to have a few of us sleep comfortably on the floor in our sleeping bags. The layout was really nice and I liked the loft area as most of the younger children slept up there.
To sum it all up, here are my Pros and Cons about this place:
PROS:
— there’s plenty of room, a loft-​style suite (2 queens, 1 king) can fit a big group
— very AFFORDABLE!
— very close to disneyland
— free breakfast
— newly renovated hotel
— free wi-​fi
CONS
— room service does not come frequently so bring your own towels, extra pillows if needed, soap/​shampoo, and most importantly, TOLIET PAPER
— there is a kitchen, but there are absolutely NO UTENSILS. I read reviews prior to leaving for our trip so I made sure to bring some pots, cooking utensils, oil, etc. to save up on not having to eat out so much especially with the big party I had
— Some of the burners on the stove do not work
Other than that, this is a nice hotel to stay at if you have a big group going on vacation to Disneyland or other attractions nearby. The only downside is the kitchen, but that’s not so much an issue if you’ll be eating out most of the time.

I live across the street from here but our place is small. When we have guests in town, i put them to sleep here. it’s right across the street from where i live. The rooms are suites, they include free breakfast, free internet, and it can all be had for about $ 70/​night. pretty good deal. I think they have other specials that may run for only $ 50/​night. I guess a lot of Disneyland guests stay here. it’s a bit of a drive, but the prices here are much better. best of all, it’s right across the street from where i live. can’t beat that!