Sears Optical

Dr was very professional and explained everything we did. The girls in the optical were very sweet & helped me with my pair of glasses! Fast & easy! I will definitely be back!

Let me start of by saying the Dr is GREAT! She takes her time with you and explains everything she is doing.
Now to the 2 stars… The service in the optical department. Let me first start by saying that the selection is ok. I ordered glasses and contacts. I had my contacts shipped and received those in a couple days, can’t say the same about my glasses. My glasses were promised on a Monday, so I show up Tuesday and they are not there. First the optical manager tells me well they aren’t here where they promised today? I said yesterday. Then I ask why nobody could give me a call and tell me that they weren’t in so I wouldn’t waste a trip… Her response well we are really backed up. Then I ask well can someone call me when they are here and she says I can try. So I ended up calling the next day and a couple hours later they called back and said they were in. The customer service is horrible… The manager made me feel like it was my fault I came in to pick up glasses that were promised the day before and that my time wasn’t valuable.
Next time I’ll go to Costco!

horrible service, refused to help me and ontop of that gave me attitude. not only will i not ever come here again i strongly recommend picking another eye care provider these people are down right horrible –2 stars this is for sears optical not sears itself

I called for a same day appointment at 10am and they were able to give me one for 2pm. Dr. Shukla was very welcoming and answered all my questions to my satisfaction. Total time for my eye exam was 30min. After I got my prescription I walked next door and ordered two pairs of prescription glasses and contact lenses. Painless, fast and reasonably priced can’t ask for any better.

Got new eye insurance and Sears Optical was listed as one of the places we are approved to go to. I checked them out on Unilocal before calling and making an appointment and saw that they have good reviews. It is close to home so I decided to give it a shot and go with fellow Unilocalers good feed. Well they were right because Dr. Shukla and Ed were great.
I was able to get same day appointments for both my daughter and husband at the same time. We arrived and were greeted quickly. They were giving away peppermint cookies too. Dr. Shukla was very nice and pleasant. She let us all go back, even though my son and I weren’t getting exams, and saw them both at the same time. My daughter told me she really liked her and wanted to keep coming here.
Once the exams were done and prescriptions set the Doc took us out to pick frames and Ed helped us close out everything. They have a lot of frames to choose from in various colors, styles, designers, etc. Ed was patient while the two looked and tried on different ones. He explained all charges and benefit questions we had clearly. There is a great team running this office and will definitely be back next year for exams.

A really great place to come and get your exam. The doctor is very friendly and is very capable of doing her job. She’s also very respectable and knows quite a few languages so she can cater to a wide variety of patients. I would recommend going to her because she treated me with much respect and it was very easy and efficient to get my exam. I would go to her again. The people that help you get your glasses are also very helpful and friendly.

Just went back for another visit … Got my eyes checked by Dr. Shukla and Ed at the front desk helped me find glasses. Both of them were awesome. I have VSP and Ed worked with me to maximize my out of network benefits.

I don’t go to the eye doctor regularly, but a few months ago my eye started burning and I couldn’t put my contacts in. I went to see Dr. Shukla and she quickly realized that my cornea was scratched. After a well-​deserved lecture on keeping my contact lenses clean and replacing them on time, she prescribed me with an antibiotic. I felt better in a few days.
My brother in law is an Ophthalmologist at the Mayo Clinic and he told me that the Optometrist we used must be very smart. He said most doctors aren’t up to date on the latest drugs.
I was very happy with my service and will be making annual visits to check my eyes.

This place is great. Super friendly atmosphere. Dr. Shukla is super amazing. She is really friendly and thorough with the eye exam. From now on I’m getting all my exams from her! My friend told me about this place and even though its almost 30mins away from me, it’s worth it! I would definitely recommend this place to anyone who’s looking for friendly and quality service.

I made an emergency appointment with Dr. Shukla because my contact tore while I was taking it out of my eye. She was super thorough and thoughtful during the exam. Although I didn’t come to get new contacts, she gave me a suggestion on a new line of contacts Biofinity — with a FREE trial pair of new contacts that I love! I had been using Proclear for years because my previous doctor did not update my prescription! My contacts don’t dry out like they used to and they are soooo much more comfortable. I wish I came to see Dr. Shukla earlier.

So I have been using Unilocal for awhile now and I have never really had an experience that warranted a review. That has changed.
I’m the one that never goes to see a doctor, but I may just change that after meeting Dr. Shukla. She is one doctor that really cares about her patients. I went to see her after she was recommended to me by a friend. She took the time to answer all my questions and explained all the parts of the examination to me as we went along. After the exam we discovered that my vision had changed ever so slightly, she made some suggestions that ultimately saved me some money.
I would really recommend her to anyone looking for a good optometrist.

We put off going in the eye doctor for a really long time, but I’m glad we finally booked an appointment with Dr. Shukla. Her exam was very thorough and she did multiple check points to make sure she was giving me the most accurate prescription. She answered to all my questions with thoughtful and complete responses. I would definitely go back.