Shell

This is the station my fiancé really likes to use. They don’t surcharge to use plastic. No fees to use your debit, credit, or charge cards.
The station is clean. The air and water machine is located nicely closer to the street than the store, so no one parks there to shop like at the ARCO around the corner.
I won’t ding them for this, but you should know because of their location, it’s very difficult to turn left headed west onto Chapman Ave.

The cashier was very nice a polite but air compressor gauge need to get changed out took me two times to fill up the air on my tires

Used my card at the pump and bought $ 10.00 worth of gas and than 10 minutes later my bank calls and informs me that shell pulled out $ 75.00 twice and when I went back to shell to try to figure out why this would happen they were not helpful at all and when I asked for the owners number the gas attendant said he doesn’t have his number and there’s no way to get a hold of him which sound like Bs to me. So pretty much I have no money for 5 days until it clears and if it doesn’t I have to file a fraud claim with my bank. Will never be going back to this shell ever again! Horrible

Great service. Jose is funny. Jeff is owner and he’s a fair, decent guy. Always very good gas price. Big store.

If I could rate this Shell location a negative star, I would. For years, I have been a loyal Shell customer but I’ve had absolutely the worst customer service experience in this gasoline station. First of all, as a struggling student, I make sure that I keep track of every single cent that I spent. Today, I decided to pump gas in this location. I gave this male cash register a $ 10.00 bill as a payment for gas. When I pumped gas, it automatically stopped at the amount of $ 9.62, I tried pumping the nozzle again to see if it would work. I told myself, this is very unusual to happen. One person who happened to be pumping gas on his car asked me if there was any problem, and so I told him that I paid 10.00 cash to the guy working at the cash register and but it did not allow me to receive the full amount of gas that I paid for. He told me to notify the guy (cash register) about what happened, because he said that he personally have experienced it himself several times, the nice gentlemen said quoted «tell the cashier because he always does that to rip people off!». When I came up to the cashier and tried to explain him what just happened, he argued with me, in front of other customers that was behind me and told me that somehow, I paused pumping gas causing it to fully stop. Bottom line is, people who works here are very rude, dishonest, and they are thieves who steals money from poor people like me. This is not what a great and honest business transaction is all about. People are struggling with money and these disgraceful type of people who works in this business industry should immediately be fired, or they should be sent to jail for stealing money from public people who most of the time, rarely pays attention.

If you pump shell this is the place to go. Has the best prices around.

Gas price in signage is only for car wash. I paid for car wash then waited 45 minutes for the damn wash. HORRIBLE CUSTOMER EXPERIENCE all the way around

Best prices in town if you pay cash or use your debit card.

It’s an automatic car wash so don’t expected it be as good as a nice hand wash. It seems to be about as good as it gets for what it is. It’s clean and fast!

Be careful to read the prices correctly, there is a credit and cash price. The credit card price is way more than the other nearby stations. I will drive the extra block or two than come here.

The prices they show are only if you buy a $ 10 car wash as well, which lures people in because it seems it’s almost 20 cents cheaper when it’s really more expensive than every other gas station on chapman

Even with the Credit price, this is still the cheapest quality gas station around. Gas stations close to the freeway are usually more expensive, but this Shell is consistently a couple cents under Chevron and 76.

great selection of newer fun treats and good gas prices.

Good gas with a cash discount. Conveniently freeway located. What else is there to say? For you complainers, um get out some cash and stop using your card if you’re worried you might get charged!

Lyda doesn’t understand what I’m saying. They charge you the credit price when you use a debit card. Since debit is the same as cash they have to charge you the cash price. This place, though, says they charge one amount for cash, say $ 2.85 a gallon THEN charges you $ 3.00 a gallon for using a DEBIT card EVEN AFTER YOU SELECT DEBIT FOR THE CASH PRICE. they then expect YOU to realize you were overcharged and go inside for your «change». It’s theft, there is no other way to explain it.
The system used to know the difference between debit and credit. You would select credit and the price would go to the cash price. The owner replaced that system with one that treats all cards like credit cards so he can profit on you being unaware to his little fraud.