Walmart

Worst customer service ever! I ordered online to pick up at the store, thinking it would be super easy and save on shipping. After waiting in line to pick up my order for 40 minutes while one person stood behind the counter moving in super slow motion, I gave up. I later called to complain and the store manager said, «what do you want me to do about it?» I thanked him for his time and for reminding me why I shop at Target!

Not open ²⁴⁄₇ anymore! Major let down!!! You make enough money to pay your employees ²⁴⁄₇!!! #downsizing

Do not go to the optical dept. the optician is fine but the front people left me sitting in an empty waiting area with my prescription sitting right in front of her. I finally complained and then she could not tell me how much the glasses cost and then she couldn’t figure out how much the tinting would cost. I took my prescription and left. I will purchase my glasses elsewhere. The personnel suck. How can walmart have a dept like this ???

I went into Walmart last week to make a return. The guy behind the counter — Keny– was absolutely one of the scariest people I have ever seen. He wore fake finer nails about 1 inch long and pointed like a spear. He was absolutely disgusting.
I have said to myself many times, don’t go back to Walmart ever. Well, based on this encounter with one of the weirdest people I have ever seen, I won’t. I am also removing my self from all email lists. I am done with Walmart for ever.
As an employer, you really need to do a better job with your image. It’s the people who make you look so bad. DISGUSTING!

Go to the Santa Ana Walmart or Fullerton Walmart. This one was done half ass.
I didn’t know how to start this one. So I left my tip. I’ve lived outside of California where the Walmarts are huge. They have everything. This one needs to be redone. I don’t know why they even call it a Super Center. There is nothing super about it. It usually means that it has groceries and everything else also. This one had one type of tomato and a few vegies. And their frozen food aisles were more like 3 short rolls. They got rid of something to squeeze an inadequate idea of a grocery store. If you didn’t have the room for it. Don’t do it. You made it worse. This place looked dirty. I think I could have opened up my Walmart Bingo card and yelled out BINGO many times. This place needs to be bull dozed down and rebuilt.
The parking was not so great either. They have allowed so many little stores in the their parking lot or they moved here taking the building and never thought that people don’t carpool when they go shopping.

Honestly I’ve had a couple good experiences with this Walmart, but the rest has been nothing but dealing with rude Walmart employees. It’s getting to the point where I would rather shop any where but there.

Checkers are super slow. They seem to like to fondle the merchandise. Nobody will ever ask to help you. Groceries are not competitive let alone cheap. Selection of everything is very limited. Management is lazy. 80% of patrons are ignorant. Lines at the check stands are long & super slow. NO REGARD FOR CUSTOMERS
AVOID THIS PLACE
GO TO COSTCO
EVERYTHING IS MADE IN CHINA JUNK

The website says they are 24÷7…
Go out of my way to get there after work at 4am… Closed.
Disappointed…

Absolutely horrible time checking out. It took us at least an hour to check out. Margo, very slow and didn’t know how to activate three gift cards. Everyone was lousy at assisting us. Rude and inconsiderate.

Nope never again!!!
They didn’t have anything I went for (a yarn only at Walmart, Taco Bell fire sauce, spicy pickles, coconut milk) and the people are ridiculous. Had someone trying to sell me cable, while I’m searching for yet another item that was not in stock, who clearly couldn’t read social cues and had to be told three times to leave me alone. Why is some soliciting cable at Walmart!!! Out cashier looked like she was hating life, I seriously thought she was depressed and about to cry (felt bad for her especially after the experience I just had at the store she works at for a living) … In summary I will not be returning

If this scale went into the negative, I would score it. Not because this WalMart is especially more or less shittier than the next (one woman seems awestruck — tantamount to ones emotions upon learning than we have landed on the moon) — I hate them for everything — and nothing — they stand for. Symbols of the decay of the American landscape and the decline of her moral center. Working its elderly nearly to the point of death, and refusing to yield to putting «Bob,» (who is semi-​retarded /​borderline schizophrenic) booms a resounding «HELLO, WELCOME TO WALMART!!» at terrifying intervals.
If the low, low, prices don’t keep me from making my escape from this cesspool of humanity — Bob certainty will.
Once in, it is an orgy of American gluttony, saturation, and depression. Its like watching the Nature channel where jackals circle in around a kill… but here, on the vast Tustin plains — the only carcass which can be found is that of an incredibly cheap pool bouncy house. [How can they make it in China for .04 cents a unit?!? Impossible! God bless fair trade and Triangle diplomacy!]Oh shit, the review.
This place is a shit hole, like them al… but their stuff is incredible cheap.
Don’t buy any food at this place outside of canned; don’t trust a place that sells rat poinson, nail-​polish and carrots within 10 feet of one another. But you cant beat their bargain on tube socks.
Oh, FYI they always fu*k you at the 10 items or less lane.
Cigarettes are only sold from the far end register — farthest from the Mecca McDonalds. They don’t give matches.

I normally do not voice concerns because I know that people are not perfect. However, the experience I just had last night (12÷6÷15) with Store #2546 was the most disrespectful and unprofessional experience I’ve been through.
It was 11:45pm and I was under the impression that the particular store closes at midnight. When I went on the Walmart website to see the hours it said «Open 24 hours.» So before I left to head to the store, I tried calling to ask what the hours were, no one picked up after letting it ring for a good minute. I then left to drive to the store because it was so close to midnight. I tried calling again on my way and after about 2 minutes of ringing, what I can only assume as an associate picked up the phone, I heard talking and laughing in the background and then I was hung up on, without being talked to at all. I thought it may have been an accident so I called again and after about 30 seconds the phone was picked up and immediately hung back up ending my call again, without talking to anyone.
I made it to the store only to find out it was indeed closed at midnight. This was a complete waste of time, money for the gas I spent driving over there, and blatant disrespect that I didn’t deserve. I was simply trying to find out the store hours.
I get it, I’m in customer service as well, and I can sympathize with just wanted to close up shop when operating hours are almost over. However, no matter how close it is to going home, no guest/​customer deserves that kind of disrespect of being ignored and purposefully hung up on. I would not have driven out to the store had that associate answered the phone the first time I called and told me the store hours.
I’m extremely disappointed with the service that I experienced from this store before I had even made it inside the doors. I hope that this will make it to the right people and some type of constructive coaching/​teaching will go on about handling EVERY customer, EVERY time, no matter the time of day or how close it is to the store closing.
I will most likely return to the store because I appreciate the products they provide at the prices they charge, however my attitude towards the management and customer service of this store is definitely down the drain.

The Walmart in Orange was my go-​to location for years and years before there were stores built in Irvine and Foothill Ranch. The one thing that makes this location unique that the others do not have is… a McDonald’s inside of the store. The other thing about this store is if you’re looking for a full blown out grocery store experience, you’ll probably be disappointed.
Now a days, if I can’t find what I’m looking for at my local store on Barranca, I can hop on the interweb and check the inventory for just about anything, make a purchase online and pick it up, no sweat. I was looking for the new Jeff Lynne’s ELO release, and sure, I could of purchased a digital download, but there is something about buying a CD to me that means something.
The last time I shopped here was on black friday and I was surprised to find that the store didn’t open until 7AM, while others opened at 6AM.

Customer service for returns so rude! I always come to this Walmart and have never had any issues, and I understand every store has returns polices. But when I ask you a question can you answer with WHY?!! No, instead she just hands my item to me and says «NO»
You could say … No I’m sorry, you only have this many days for this item .
Happy holidays Linda with Walmart

This Walmart is chock full o’ interesting employees. And they have a lot of stuff. And the people of Walmart are always entertaining.
Today I happened to need a power cable for my iPhone, and I figured this would be a quick stop; in, out, back on the road.
I got to this «24-​hour» Walmart at about 6:45 am. They were closed. They don’t open until 7:00am. Y’know. Because they’re a 24 hour store and all. As it turns out, they’ve changed over from a 24 hour store to a non-​24 hour store months ago. Unilocal,unfortunately, hasn’t updated this page to reflect that.
I wait until the store opens, then proceed to go look for a power cord. I can’t find any employees, but that’s not surprising; this is Walmart. I FINALLY find a guy back in electronics and ask if he can help —
He interrupts me to tell me that he’s off work. He’s wearing a Walmart vest with his name tag on it.
He doesn’t even listen to me long enough to find out that the question I had is «Can you point me to where iPhone power cords are (which, as it turns out, were about a half an aisle away).
So this review is less about Walmart (they’ll have what you’re looking for … you just have to look for it) than it is about Walmart’s customer service training that they give their employees.
If you’re wearing the badge, and the store vest, then you’re an employee. You’re representing the company. If a customer asks you a question when you’re wearing the store vest and/​or your name badge, then you get the honor of either saying (1) it’s over there; or (2) I’ll find someone who can help you. You never EVER say «I’m off work» when you’re wearing the uniform. You’re off work when you take off the vest or remove the name tag.
I received crappy customer service from Walmart. All of your employees are now crappy employees because of the crappy response I got from your crappy team member.
Way to go on that detail-​oriented customer service training, Walmart Human Resources. Way. To. Go.

Well, it’s … um… Walmart.
This one was recently remodeled which helps. Has good parking for the most part, although getting in and out can by tricky. It’s open 24 hours and some interesting people definitely show up if you’re there at 2am.
I do like their garden section. I love going there as the season is ending as they often mark down what’s left.
Otherwise, I’ve found the people who work there pretty friendly and helpful when asked. The McD’s is nice, although it seems like the people that work there aren’t as friendly as the Walmart folks.

Google & Unilocal & Walmart own website advertise ²⁴⁄₇ Open 24 hours a day I show up at 1225am & am greeted just outside the door that they close at 12am.
FUCK YOU WALMART!!!

No. Never again.
I made the mistake of running out of a few essentials late on a Sunday night with almost everything closed early. Yikes. Where to go?
Turned to Unilocal and saw that this Walmart is open ²⁴⁄₇. Um, ok sure. I’ll make it short. How bad could it possibly be?
There are warning signs in the parking lots. Lock your doors, don’t leave valuable items visible. Wtf? You see none of this across the street at the Target so why is this different?
Inside, it’s a nightmare. Items and people all askew. People running into me with their shopping carts trying to get to the next thing, not caring where they’re going or hurting, and no apologies. Omg, I wanted to leave but really needed some basic things.
Customer service was non-​existent. They didn’t want to answer my questions and didn’t know what aisle anything was in. «Oh, I think it’s over there.» Oh gee, thanks.
Checking out was even worse. Several people in front of me had declined cards thus leaving their groceries and items behind so a mass pile up of shopping carts was blocking my way then I finally got back outside and couldn’t exit because there was a line of cars behind, people walking right behind my car and not noticing I’m backing out or some other nonsense.
This Walmart truly exists in its own world with an island full of people you don’t even know or care to interact with. I don’t think I could ever go back.

I will be blunt. If I just need something that will be quickly used for its specific purposes, I’ll mosey over here. I do try and avoid here because you do see some sh*t but, for the most part, I’ve had no issues with this place.
Cleanliness, it’s okay. You’ll see your occasional open boxes because customers feel they have the right to inspect the packaging (although they then put down the box they opened to grab another box), and it can be a mess in the clothing area because people apparently do not know how to fold clothes. I haven’t had the urge to check out their grocery area, as Sprouts is right next-​door for all of our grocery needs.
Parking can be a little bad. We tend to just park near Sprouts. We have a theory that the closer you park to Walmart, the number of bad drivers tend to increase.
Service is okay. They don’t want to be there, and I can’t blame them.
Anyways, it’ll fit your basic needs, prices are okay. Sometimes, quality isn’t bad at all. People are real characters, though.

Sigh… Walmart. It is only going to end in a divorce. I am convinced this is one of my husbands favorite stores to fullfill his obsessions of Marvell DVDs with. There have been countless times, Ive call him after midnight, and guess where he is? Wallmart. Walmart is on the map for his route home a few days of the week, and like magic, the store pulls him in.
Sometimes, he sends me here to do his dirty work, picking up supplies. Usually very early in the morning, when you think it be empty. It never is empty. I swear its full of a bunch of ompa lumpas busily unloading pellets of merchandise, stocking shelves, vacuming. It makes it impossible to shop. Luckily Im small enough to shimmy between everything to grab what I need.
Ive also wandered around here, without a guide, and without help in sight. Just because its 24 hours doesnt mean, its staffed 24 hours. Try getting a key made before 8:00am. if you need a master lock key made, bring the lock. I wasted 3 keys here, that were useless.
The best they added were self check out stations, to advoid standing in a long line. But, sometimes these lines are closed and Im forced to wait 20 minutes in line.
You either love Walmart or hate Walmart. In a pinch, and you need some cough syrup at 1:00am, its a one stop destination to shop.
A bonus point for 2 redboxes!