Wow Hobbies

Talk about customer service these guys really know how to take care of their customers. Ken is a great guy and will go above and beyond to take care of his customers. Highly recommend this place. Thanks again Ken!

They don’t have many reviews on here but I recently have been looking for a quad /​hexacopter for some photography work that I have coming up. I was looking originally at another company that was going to be all mail order and a different model.
After coming into the store and talking to Andrew for quite awhile (they were a little busy and it looks like they likely do 90% of their business over the phone /​internet so don’t expect a big staff and people waiting to help you. This is more of a custom type business) I saw that the platform they build was a much better choice, and they way I was to outfit the Phantom I was originally going to get left very little of a price difference between the two.
Over the coming week Andrew worked with me on my order, got me all setup and now I have my Matrix Quadcopter in hand and it is awesome. Amazing quality, programming was great and I had a couple quirks that were quickly taken care of. The staff here was great to work with, did a test flight with me present and went over all the questions I had before I left.
Really great place, great staff and most important to me is that I have someone knowledgeable that can support their product directly in the local area.
I had a completely different experience than the other reviewer.

This business claims that it has «32,000 Sq feet of showroom, warehouse and R&D facility…» so I went there expecting to see a large variety of copters, radios and accessories. Instead I discovered that their «showroom» consists of three computer stations, ONE GoPro camera, and about 15′ (and that’s being generous) of glass display cases containing a minimum of accessories, two prosumer quadcopters of the same brand (different models) on top of those cases and one toy copter. THAT’S IT. I know hobbyists who have a greater selection of copters than this «store.»
I asked if they had an example of the brand of quadcopter I was interested in, but they did not. It’s one of the more popular consumer brands with many models available so this is a little hard to understand.
I was the only one in the «showroom.» People in the offices down the hall could see me, but no one came out to help. If you want a person to actually come help you, you have to press a button to summon them.
It’s mainly nothing but a place deliver products that people have purchased from them on the Internet.
Don’t go there hoping to see example of the products you’re interested in buying.
What a waste of my time.