Abbott Heating and Air

I have used Abbott Heating and Air for years. I have never had a more professional person work on my system. I recommend them to all of my friends. Thanks for the great service.

We would never ever recommend this company. They are rude, condescending, and feel like they do not have to justify the over pricing of their services. We were forced to work with them as the Home Warranty Company assigned them to our request. They made our tenant wait for a part that they claim needed to be ordered but we found doing research it was in stock, no ordering needed. They are dishonest recommending that our tenant buy a portable ac from Home Depot, and carefully unpack the unit so they can return it.
They were charging for freon at $ 49 a lb and in looking around most companies charged less. They charged for 7 lbs up front even though our unit probably did not take that amount and refused to show us proof. They stated they needed 2 lbs just to find the leak and after research we found you do not use freon to find a leak.
Once the work was done on a weekend when our office was closed they rudely demanded payment and wanted us to pay another service fee because the Home Warranty Company did not confirm the service fee was being billed to us, when we explained this they treated us like we were not going to pay them.