Foothill Hardware

I love your store! Except for the man mentioned in a previous review all your help is great! He does treat women as second rate and usually dumber than dirt. Was in there one day and he was working the counter. A gentleman said we don’t usually see you at the counter and he replyed «I know I better go put on a skirt) However I just avoid him and find someone else. Lots of GREAT employees there.

My first trip here. I had my boy with me and we were looking for a bag of fun. We found it; dart guns, a water balloon launcher and some geodes. 3 different people offered to help and everyone was friendly. Can’t get that at Lowes.

I can’t believe the previous reviews. I have shopped at this store for almost three years, and haven’t experienced any of the problems they described.
All of these guys, including Al by the way, have gone above and beyond for me at one time or another. They’ve searched for stuff online, consulted with one another, and searched various departments to find something that would work for me when they didn’t have what I asked for or when I didn’t really know what I needed. Anytime I don’t immediately find someone free when I need help, I ask those helpful ladies up front, and they get someone right away. They don’t always have what I need, but they always try very hard to make something work for me.
As far as being ignored, it’s never happened to me. I might have to wait while someone helps a customer who was there first… I might even have to say I need help so they know I want their attention, and am not just shopping. I’ve sometimes been in 3 or 4 times in a day not even knowing exactly what it is I need to solve my problem (s), and however much of a pain I am, I’ve never had any of them run from me!

«Ace is the place, with the helpful hardware man.» Well, not in Oregon House. I entered this fine establishment wanting to purchase a Shop Vac. I practically ran right into one of the employees, so I looked at him and said «hello» in hopes that he could direct me to what I was looking for. He looked at me like I was the scum of the earth and kept on walking towards the paint department. I said… «OK, goodbye» and laughed because he was the grouchiest old man I have ever encountered. I overheard someone calling him «Al». I kept on looking up and down the aisles for the Shop Vac and here comes «Al», and we almost meet in the middle of the aisle face to face, but he sees me and takes a sharp turn down another aisle to avoid me and starts to hum a little song like he was sooo busy! Helpful??? NO! What’s your deal? You lost some business there, didn’t you? I went to Ray’s and bought a Shop Vac there. Did you forget to take your Metamucil? Do you hate women? Do you like earning a paycheck? You should… you lost $ 40 from me that day. I am sorry I ruined your day.