Eitel’s Towing

Horrible thieves with lack of concern for the customer. They take advantage of people who trust them… Do NOT let them tow your car! They have NO integrity and will take your belongings before you can get there to retrieve them. Crooks.

These people are wicked and scary. They want to charge us $ 800 for towing a bus from a parking lot we had permission from them and the hotel next door to park in. (Ohio state law says they «cannot charge more than one hundred fifty dollars for the removal. and no more than $ 12 per hour for storage»). This is a swindle. The owner of the restaurant and the hotel next door seem to be conspiring with the tow truck owners. We parked the bus there with permission from both places. Went to leave… the bus was gone along with a vehicle parked next to it. We are then told it costs $ 800 CASH to get the bus (full of younger athletes from Minnesota). This is Sunday. Who can get $ 800 cash on Sunday from MInnesota to Ohio. The hotel next door where we stayed… they did nothing (except charge extra money to store the luggage because the bus was towed and there was no where to put the luggage when we had to check out) to help even though they advertised «free parking» i this lot. Girls were stranded in Columbus. What a horror story. Do not stay at Americas Best Value Inn or Eat at the Buffet/​Hibachi restaurant on West St. James Lutheran Way in Columbus, Ohio… or you might be the next victims to lose your vehicle to these nasty, mean, crooks who break the law.

Can I give negative stars???
This is the worst towing company I have ever seen. They are rude on the phone and steal your stuff. Luckily my insurance company picked up the car 48 hours after they did but it was too late. Everything had been tossed searching for valuables. All of my stuff was in the trunk of my SUV, even stuff from the glove compartments. They even opened my little change purse and took the change! They took my phone charger and lord knows what else, I haven’t even looked at everything. It’s bad enough you get in a car accident, but the people you trust steal from you at your weakest moment! Disgusting!
Glad I took my iPod out before they towed it.

Most unprofessional company I have ever dealt with. I had my driver’s license and registration as proof of ownership so that I could retrieve my personal belongings after a wreck. I was treated like I was a criminal from the second I walked in the door. My car was NOT impounded and they were completely out of line refusing me access to my car!!! The man that walked in after me was treated just as badly. These guys make Lizard Lick look like sophisticated yuppies!!!

These guys are TERRIBLE! They were rude and pushy at the scene of the accident. Then when I called the next day to make arrangements to get my belongings, they required me to provide all sorts of unrealistic paperwork to get MY belongings from MY vehicle, just so that they could keep my car longer to collect more fees. I never write reviews, but this experience was bad enough that I did just that.

Poor customer service. if you have an issue with your car, do yourself a favor call someone else. These clowns think there Lizard Lick towing. .not like having an accident isn’t stressful enough then these people treat you like your car has been repossessed after they tow it.