Pacific Union International

DO NOT TRUST THIS COMPANY! They gave such bad advice to a property owner in our community — LISTED and UNDERSOLD a condo in our community by around $ 100,000. Either they are incompetent or just wanted a fast sale, but they did our community and their client a disservice!

LAMORINDA RESIDENTS MOVING TO ROSSMOOR BEWARE
Pacific Union sold our house in Moraga effectively but badly botched up our purchase of a condo in Rossmoor.
The agent did not ensure that the terms of our signed purchase contract were properly represented in Escrow Agreement concerning Section 1 repairs.
The agent did not know that Rossmoor does not perform repairs on what are called Alterations to the originally fabricated structure.
The agent did not know that the existence of such alterations is a required disclosure and did not provide this disclosure to the Buyer (us).
We were forced to pay out of pocket for the Section 1 repairs that should have been paid by seller. This caused significant aggravation and expense.
When I asked for their help in resolving situation Pacific Union, represented by the broker Ellen Anderson, said once escrow closes the buyer is on their own. They do not provide support for their clients as required by the contract that we signed with them.
I would never use these people again.
IF YOU ARE BUYING OR SELLING IN ROSSMOOR DO NOT USE THIS AGENCY

Holly Henkel from Pacific Union in Orinda was an amazing realtor!
She quickly sold my 1 bedroom condo in Oakland & then helped us close on a 2 bedroom on Alameda in about 3 weeks.
She was recommended by a friend & I would highly recommend her for anyone looking to sell or buy in the East Bay!