Crystal Nails & Spa

Good so far. No wait time, polish that I like and pedis are good. I normally look forward to going.

I went in for my first appointment today for a full set of acrylics. I’ve never tried «coffin”-shaped nails before and I’m not usually into matte finish polish but I wanted to try something new! I showed Helen a picture of what I wanted. She was nice and did a great job! Loving my new nails; I will be back here for sure.

Getting my NYE Nails with as steven! 1^st person of the day! Getting firework nails! Sooo excited!

I absolutely adore this place! The service is so friendly, and it feels amazing! Prices are well within reason, and they massage for pedicures much longer than other places. So great!

I have never been more unhappy with a nail experience before than my appointment with Crystal Nails. I called to set up my first appointment at Crystal Nails for myself and my sister on Saturday, November 28^th. I booked myself for Gel Nails & No Chip Manicure and my sister for Gel Nails.
The nail tech starts to do my nails. She buffs them, glues the tips on, etc. She forgot to push back my cuticles because I got my nails done only 4 days ago and I look like I already need a fill. We get all the way to the part right before she’s supposed to start doing the «gel» nails. She pulls out a purple liquid monomer and a powder. I immediately before she puts it on my nails asking if it was gel. She could barely speak English but quickly said it was a gel powder. I work at a salon and know that in fact I was given acrylic when I asked for gel. This is because gel nails are done with a pot of gel that has the consistency of honey. Also, my nails never went in a UV or LED lamp until they did my no chip polish. The same thing happened to my sister.
They finished our nails and then when we went to the front to pay, we tell the receptionist that we know we got acrylic and do not want to be overcharged. They adjusted our prices and we went on our way.
Not even 24 hours after, my no chip chips on one nail. The next day, 2 more nails chip a tiny chip. This is because the tech who did my nails also told me when I asked why she wasn’t putting on a base coat that I don’t need it. I’ve gotten no chip before and I’ve never had problems with it at other places. My nails are also filed unevenly, feeling ridges on my nails and one of my nails is lifting slightly already. I had called 2 days ago asking if I could get a refund or they could fix my nails for free. The man I spoke to, probably the owner, said he would not give me a refund but only fix my nails. We scheduled my appointment for Wednesday at 3pm.
I went to my appointment today to get my nails fixed. The man told me that my one nail did not chip, that the top coat cracked. I told him cracking off is the same thing as chipping. He filed my no chip off and then filed my nails, pretty roughly I might add. I also asked him about the base coat and he said that gel nail polish doesn’t need a base coat. I again know that is wrong because when I’ve gotten No Chip before at a different place, they always used a base coat. Also, my no chip is very thick on most of my nails almost as if he just wanted me to get out as fast as he could. I would have thought that because I did not enjoy my first experience that they would make my second experience a good one.
At this point, it is what it is and I’m not fixing them until I need a fill because they fixed them for free. I am extremely disappointed and dissatisfied with my experience at Crystal Nails and will not be returning for any future appointments and will not recommend anyone I know to go to this salon.

I have been coming to this salon for a while now, mostly for pedicures, but after today it will be my last. I came in for a full set acrylic. I came in at 5 (no one ahead of me) and left at 7. Anyone who has had acrylic knows it doesn’t take that long. That however isn’t the reason for my rating. My rating is because. Never in the 10 years that I have been getting my nails done have I ever bled from getting acrylics. The woman put way too much glue on so my fingers are sticking to my nails, she then proceeded to dig her dirty nails into my fingers to try and separate the skin. The since she couldn’t tell the difference between my skin, the acrylic and the glue she took the Dremal and started to sand my cuticle skin away until I bled. Said she was sorry poured alcohol on it and then did the same thing to 3 other fingers! One of them she actually pulled the skin back herself! Excuse me, my skin is there for a reason! The quality is terrible, there’s way too much acrylic, my fingers hurt and I’m at risk of infection now. She then took out a cuticle cutter which I refused to let her use because it wasn’t new and she clearly had no problem making me bleed already. This was a terrible experience which is a shame because before today I liked the place. No more though my health isn’t worth it.
Oh and she said she would take money off but she didnt.

i just got a pedicure done by Tiffany today and she did such a good job! I will definately be returning again!

I am a very picky stickler when it comes to my nails. I wear no chip polish on my natural nails & am very particular about the shape & quality of work. That being said I have been here since March & am pleased every time with my nails. They have lots of Colors to choose from & a nice staff with a great receptionist. This isn’t your typical «nail shop» I rarely give 5 stars on Unilocal but finding good nail services is hard to find these days & they def have it !

This is really a Zero Star but I had to select 1 Star!!! I have NEVER been to a Spa where I had to ask if they were using new files and scrubbers which they were not. Then when my daughter and I said we want new ones they copped total attitudes!!! Who wants old files and heel scrubbers used on them!!! We will never return and one day when someone catches a fungus they will be sued! I will be reporting them to the city!!! In addition my pedicure was $ 58.00!!! Paying $ 58.00 I should get new stuff at a minimum!!! People start asking everyone around me they were not asking and they were using the old uncleaned equipment!

Sub par at best. $ 18 for a manicure seems a little overpriced. My manicures in the city cost less than that. Absolutely zero customer service! I was surrounded by 5 employees while I got my nails done. Not a single one spoke English and half of them were eating. Another customer lost…

Finally a place with pleasant staff! They take their time, fix their mistake, and pay attention to detail. Not to mention the place is adorable how it’s decorated. So girly!

Seemed pretty friendly over the phone. I got there and wasn’t impressed with the staff. Most of them look pretty disheveled and the girl that did my nails seemed to be sick often coughing everywhere. I was mortified but tried to be polite. She cut my cuticle, I bled and she said absolutely nothing, not a sorry, not are you ok. I get that sometimes that happens but usually the person will ask if I’m ok. I was already mortified and second guessing getting my pedi… luckily, another girl did my pedi, I asked how they disinfect everything and requested she be extra clean and disinfect all of the tools she was using on me. For the most part she was pleasant and did as I asked. Not too happy w my finger nails, came out bubbly and a little too thick, pedi I was satisfied with. I prefer a salon that charges a little extra but at least I can trust it will be clean and have great service.

If I could I would give –5 stars to this place
1 star is for staff up front. On the phone they sound very welcoming…
Once you come in the story changes quickly.
I was told to pick out a color (no chip). There were no nail bottles so I had no idea what product I was getting. There were only some ‘nails on a stick’ marked in something I could not understand. I asked for a particular color and the girl told me to ’ just pick a color’
I sat at the first table on the right. The girl did not great me a honestly did not say anything at all unless I asked. I told her the color was too light so she slapped another in top.
My nails look fake from how much no chip ‘glue’ I have on them. I am tempted to go to my normal person and ask them to redo my nail. It’s been 3 days now and I am extremely unhappy. I normally don’t like to write bad reviews but this time I had to.
Stay away from this unfriendly place where nail techs are more interested in conversing with their coworkers then asking or at least hearing what the customer wants. You will feel ignored. You will feel like you are a nuisance !

Pedicure was not good at all… the guy didn’t seem like he knew what he was doing. My girlfriend’s pedicure next to me was much better. There was no massage with mine and not even lotion on the heels. The nice woman who did my eyebrows did a great job. I would go back, but not to the gentleman– I would request one of the women.

Awesome salon! Called on a Friday afternoon looking for a last-​min appointment and they were able to fit me in 30 min later. Opted for a pedi and no-​chip mani. Both services were fantastic — the no-​chip was even complimented by a manicurist at another salon! I wish I could remember the name of the gentleman that helped me, but all I can say is that service was great. I’m only in that area once a year, but will definitely come back for another round of mani/​pedi when I’m in town.

The atmosphere was wonderful, but the quality did not meet the prices.
I am visiting from out of town and I went here based on the reviews. I got a no-​chip manicure, which looked great when I left the salon. 45 min later, I noticed that the paint was bubbling on my thumb. Unfortunately, I don’t have pictures of the bubbling because the paint came off completely on that nail soon thereafter. However, my other thumb started doing the same thing later last night.
I’m very disappointed with the quality. No-​chip should last 2 weeks, not 1 hour.

This place is awesome! They are super clean! No wait… and my nails looked amazing!!! This is my new spot!

Atmosphere is beautiful and the décor is as well.
Pricey. I spent over $ 120 on a Deluxe Pedicure (which was amazing, so relaxing— I fell asleep!) & a Fill in with No Chip Polish and Gems on every nail. However, my feet are already starting to look haggard 3 days following AND my no chip has started to turn colors and gems have fallen off.
Pedicure was the only redeeming factor…
Update: called in today and explained my issue they said no problem– I came in 30 minutes before closing and picked a new color. The owner or manager used some alcohol or polish remover on the top and my nails turned back to the original color. He couldn’t explain what it was that did the color changing but happily changed my color for me free of charge. I will be returning in two– three weeks.

By far the BEST pedicure I have ever had. The Spa Pedicure is amazing. Two scrubs, lotion and just about the best foot and leg massage! Jo Jo was my girl and she took her time. I then opted for a no chip manicure and am in love. The length of the nail and style is perfect! Granted I was there for quite some time but it was worth it. All for 60 bucks! This is my new go to place! the only drawback was that there was a fussy baby (one of the employees) there and it was super cranky and loud. I wanted to relax and I did but it was a little annoying after a while! But I still say Five Starts because the overall experience was awesome.

This place is great. I went in for a mani and brow wax and spent $ 21. This is less than most places for just a manicure. What a find! The spa manicure is just $ 10. This is a must go to. Also, they did a great job waxing my brows and did such a great job for less. Absolutely loved it.