HobbyTown

I really try to support local business — and in this case the local hobby shop. At Hobbytown USA the range of products is wonderful… but the service by the staff is lackadaisical. Dropped in at 10:30am on a Wednesday — two employees in the store and one customer other than me.
Came in looking for something really simple — and it really doesn’t matter what — never talked to anyone. You would think as soon as you hit the door someone would say, «Hi, can I help you?» or «Be right with you.» or «Good morning, be right there.» … at Hobbytown I got nothing. One employee was working with the only other customer … the second employee came out from the back and hopped on the cash register or internet — probably looking up something. I went and stood in front of him and he totally ignored me — could have said «Be right there.» or a million other things but didn’t. I stood there with my thumb up my butt for a minute or so and just moved on. I could not find what I wanted on my own after going up and down the aisles, so I just left the store.
I have to agree with the other reviewer that had the same experience — this place could have it all if it had a staff that actually showed a bit of service orientation. Don’t think I’ll go back.

I’ve been into the R/​C hobby for a very long time. The reason I’m giving this place such a high rating is because the owners have given me the opportunity to ignite the Kyosho Mini-​z scale. The store is plenty huge and working with them, an indoor mini-​z track has been put into place with fantastic parts support. Most shops you talk to will tell you to get lost or «what’s in it for them?». They welcomed us with open arms and we’re all having a blast.

Hobbytown has a good R/​C focus, good inventory on models and parts. I really like the tracks and driving areas — makes it more than a in-​out parts store… You can go and have fun. I would like to see a schedule on line.

I needed some lipo batteries for my new Stampede 4×4 VXL and didn’t want to buy online and wait for shipping. Plus, its always good to support your local hobby shop. The employees I dealt with were friendly and cool. Cracked a couple of jokes and we had a few laughs. They helped me find what I was looking for and another employee took the time out to look up info on the computer about gearing ratios for my onroad Tamiya TT-​01 since he had one too. He didn’t have to do that but did anyways. Very cool. The store is big, well stocked with lots of parts from many many different manufacturers, and they have two small tracks in back. One carpeted onroad, and one small crawling course. I felt like a kid in a big toy store, which is what it kind of is for us big kids… lol
I’ll be back for more parts in the future.

The staff is not very friendly. They do have a lot of parts on hand though.