Orland Chateau

We just held an 80^th birthday party at the Orland Château and it was perfect! I was worried when I called because they were so nonchalant on the phone. But after reading other reviews, I realized this is normal for them.
The staff was very nice, the room was lovely and very clean and the food was out of this world. You can’t beat the price and ask for a more accommodating group to help you with your event.
You need to bring your own A/​V, projector, CD player, etc… but it was worth it for the price, the staff and the amazing food.
If you are considering having an event in the Orland Park area, I wouldn’t go anywhere else. This place is incredible!

The person we dealt with booking this venue was very laid back, It made me feel a bit ill at ease… however he was polite. We booked, flowers and delicious cake came with the package. The flowers were roses in a tall vase in the table and were better than what I was expecting. Dinner was served and pop still wasn’t served until I had to ask the servers. I felt that this venue was more than fair with us, we even had a few extra out of town guest that arrived unexpectedly and accommodations were made at last minute for them. I would recommend this venue again.

Disaster. Unresponsive I paid an agreed upon price and they had the staff telling my tables ‘the bride did not pay for you to have champagne at dinner so your not getting any’ — I did it was part of the contract but my guest were coming up to me telling me how rude and disrespectful the staff was. They did not set up tables, luckily I paid a wedding planner to help and it ended up costing me an additional 500. I even accommodated the venue by removing chairs I ordered bc theirs are outdated and they snapped at me bc it wasn’t soon enough. When originally they said the company could pick them up on Monday. That cost me an additional 500. They said they’d allow guest to enter at 430 they refused to open the doors till 5pm. They never put out my parting gifts, when I asked why they didn’t they said ‘that’s not our job to put stuff out’ … I’m confused it’s a wedding hall that’s precisely their job. AVOID at all cost. It’s not worth it and the food is absolutely disgusting! I’ve also filed a report with the better business bureau. Avoid I can’t express how much I stress to AVOID this disgusting place.

We had a great experience at Orland Château from start to finish. The owners, Tom and Leonard, are very laid back and easy to work with. We had come from several other venues in the area where we were pressured and almost bullied in some cases. This experience was a 180. We felt each choice was ours. The flat fee included the dinner, cake, bar and flowers. There was no need or pressure to upgrade. My hubby went in for a tasting with his parents and had a great time. We choose family style-​beef, baked chicken and Italian sausage. The whole meal was delicious and many of our guests took advantage of the unlimited food. We also had many guests with dietary restrictions-​vegan, vegetarian, gluten free, allergies. Tom and Leonard were very accommodating and all requests were met. We had the option to choose our own beers and any special liquor which was a nice touch. Champagne or wine service is provided at dinner. We choose the champagne and it was so good I ended up drinking it all night. Flowers came as part of the package– we just provided the colors. I wasn’t expecting much, but they were amazing and matched our peacock wedding colors perfectly… Way beyond the carnations I was expecting. The venue also has an outdoor area which we were able to use for the ceremony, but we had a back up plan to use the dance floor ready to go if needed. Overall, Tom
and Leonard were a joy to work with and we will definitely have future events here.

I attended a beautiful wedding at Château Orland. The food was okay. The service was bare minimum. The rolls were cold. The chicken was dry and mostly wings. Nobody asked if everything was okay or if we needed anything else. Coffee or tea was not offered. As the waitresses were cleaning the tables after dinner, one tried to take my husband;s water and he stopped her and moved the glass closer to him. As he moved his hand away from the glass she picked it up and took it. We both said he was drinking it. She sighed and walked away. Another girl came over as she heard me say, You should apologize and get him a new glass. We were told to go to the bar. That wasn’t the problem, It was them being rude. THey refused to give us their name and disappeared to the back room not to be seen again. Complaints to the person who said he was the manager were replied with ‚“Sometime we hire rude people.” For the rest of the night the manager watched our table, as if he were going to cause more trouble. Nobody cleaned off any tables after this. The place was otherwise clean and the wedding went on. They should get some real waitresses who know how to treat their guests.

Please note that my previous review was removed.
If I could give this no stars I would.
I would not recommend Orland Château to anyone. Myself and my mother went to visit this banquet hall as a possible reception venue. Upon arriving, there was no one there to greet us. I had to call their number to tell them I was in the lobby. The actual space is old looking. A renovation would make it look so much better. The actual size of the banquet room was good. The problem comes in when we sat in the office to talk about the real stuff. The $$$. The gentleman explained their packages. They do not offer as much as other banquet halls (i.e. dessert table, appetizers). My mom asked if they had a dj that they work with. The guy says yes but they do not have a dj that plays «our» type of music. Being that I am black, he says that white people and black people listen to different types of music. I was so taken a back by this statement. My (as a black woman) favorite artists are Britney Spears and The Backstreet Boys. My mothers favorite genre of music is country. I found it incredibly prejudice that someone would think that it was completely acceptable to judge me based on the color of my skin concerning what music I like. Based on that alone, I would not recommend this banquet hall. They were just absolutely unprofessional and prejudice!!!

Well I am out done! I arrived to this place with my planner and the man that should have greeted us was too busy! We are the only people here and we had an appointment! I guess the phone call was more important than our business. This place was also not the cleanest it has a weird smell. Oh well im taking my business to another venue that wants my 200 guest! My time is valuable and this was a waste!

We went to a 50^th anniversary party here. I was pleasantly surprised. Most of the food was good, especially the Polish sausage and sauerkraut. Everything was served family style and we were offered «refills» on the entrees when our table of nine depleted a few items. The bartender was friendly and eager to please (though he did openly and with comment pass judgement on my drink of choice).
Two complaints: My sister-​in-​law asked a server for a plate of tomatoes instead of salad and the server said no. My SIL explained it was for her three-​year-​old son and the server suggested she give him a roll instead. Stay classy, waitstaff.
There was also a party in the room next to ours and the space was divided by an air wall, which meant we could hear their band/​DJ (and vice versa, I’m sure). As we left, I peeked in the other room and realized both bands were set up against the same wall. That’s just poor planning.

Tom is very accommodating and the hall was great.

Excellent! I had my wedding here, and the 2 owners are SO easy to work with! You could tell it was family owned, very flexible, etc. The hall itself is very pretty and the food is great. The prices were some of the best around. Large dance floor, newer renovations, etc. I would HIGHLY recommend this venue!

We had our August 2011 wedding at Orland Château. The owners are two brothers and both of them are so easy to deal with. Their list of liquor included is really great, and they also let us choose any beer we wanted and were willing to add any aditional liquor to the list as long as we let them know ahead of time what we wanted. The food was absolutely excellent, not at all like other banquet halls. The hall itself is very well kept and updated. Whenever we went there to pick up or drop off anything there was always workers there doing maintnance. The staff is very friendly and accomodating. They provided beautiful floral centerpieces. I would choose them all over again, and I highly recomend them for anyone else planning a wedding.

Lovely banquet hall with good food and service. Good for personal or business events. Plenty of parking. Had a great time.

Orland Château was an excellent place to have my wedding! The service and assistance was great and they offered a reasonable price! The interior has gone under some renovations and it looks spectacular. I would definitely use Orland Château again and have recommended them to family and friends.
This company is family owned and you can feel the warmth when you walk in. Leonard is a very friendly and funny guy and Tom is also! The food is fantastic! My wedding guests were astonished at how great the food was and how much they got! We chose the family style dinner and it was more than enough. We ate like kings!
One thing I really liked about Orland Château was that the wedding cake was included in the cost! I will admit I was nervous at first but when I tasted the cake from Naples Bakery I was very excited! Even the guests commented on how moist the cake was!
Overall, I am very pleased with the service and atmosphere at Orland Château. I would definitely use this banquet hall again! Thanks Leonard and Tom for helping to make our wedding day special!