Alltour of America

This service is terrible. The drivers are rude. The wifi is never working. I have been using them for 8 months now and I travel about twice a month to Miami from Orlando. One driver is blasting religious music the whole ride. Awful service. You are better off paying a bit more and getting a more comfortable and friendly service.

I can’t remember how I discovered Alltour’s service between Orlando and Miami but I suspect that Google was involved. I had only a website and no helpful Unilocal reviews ( Unilocalful reviews?) to guide me so I was slightly nervous about giving my credit card number to the operator at their 24 hour hotline. As it turned out, no such thing was needed, simply a name would do.
The day of our departure, we drove around for a little bit trying to find the station, imagining, you know, a bus station. Instead, it’s nestled into a shopping center with a small waiting area and soda machine. I checked in at the counter with a friendly and helpful staff (who speak fluent Spanish) and then turned around to find that the bus had pulled into the parking lot to start loading passengers. The bus was new and clean, equipped with televisions where they showed a movie («Lockout» with Guy Pearce, in this instance. Terrible movie so I’m thankful I saw it for free!). There wasn’t a bathroom on our bus but they do make several stops at service stations where you can run in to use the facilities if you need to during the four hour trip.
There was a small hint of a Greyhound cattle car experience when the bus driver threatened to leave us behind if we lollygagged at one of the service stops but, when one of the passengers who apparently slept through the warning wasn’t aboard at departure time, the driver waited for him to saunter out with his burrito and Coke. Had this been Greyhound, his ass most definitely would have been stranded in Pompano.