Carlos J Gurreonero DMD, PA

I have been client of Dr. Carlos J. Gurreonero, DMD, PA since more than 2 or 3 years. I WAS satisfied with the oral care that I received from Dr Carlos and his staff. Regarding the bills, I always payed them as soon as the Dr. finished the treatment (that is, same day of appointment or later, depending on the treatment).During the time I was his patient, this was Never was a problem, neither for the Dr. Carlos or his staff.
Last week I went to an appointment with Dr Carlos. After he put 2 shots of anesthesia in my mouth, and while I was still laying down on the dental chair, the dental assistant asked me for the money to pay for the treatment that day. I told her that I have told the Dr that I will pay the following week. The assistance just left the room, without saying anything to me.
I remained unattended in the room, laying down on the dental chair for about 40 minutes or more.
I was concern that the anesthesia that the Dr put was going to loose effect. As nobody showed up to check on me, I called out «Doctor!». The assistance came to room and told me that the Doctor was coming to see me soon. She said the Dr was busy seeing other clients. I asked the assistance 2 or 3 times the same question: «when is the Dr going to start the treatment on me? Anesthesia may not work anymore.». Finally, and after being on the dental chair for almost 1 hour, the assistant came and told me that the Dr said that he was not going to do any treatment to me that day, because I did not give any money.
I was very disappointed because I was left unattended, laying down on the chair for so long. Nobody checked on me after the Dr put the 2 shots of anesthesia in my mouth.
After they knew that I was going to pay for the treatment a week later, the Dr and his staff just left the room without saying a word to me.
They NEVER mention weather they agreed or not with the proposal about paying a week later, nor they gave me any chance to look for other financial resources in order to find the money to pay for my treatment the same day, if I could.
THERE WAS NO DISCUSSION ABOUT THE PAYMENT, INSTEAD Dr. Carlos refused to start my treatment and chose to left me UNATTENDED in the room, laying down on the dental chair for more than 40 minutes. That is precisely why I am giving him and his staff the lowest rate (minus 1). Needless to say, they lost a client.

Carlos’ practice is welcoming, professional, and very friendly. Always attentive to patient needs and answers every question thoroughly. I am very happy to have found him as my dentist. I have recommended him to many family members and friends.

I have been in Orlando for 10 years and have explored a few dentists. I have found Dr. Gurreonero to be an excellent, very thorough, and careful dentist. His office is extremely modern, very clean, and comfortable for all the patients. Most importantly though the hygienists are extremely thorough and friendly. The billing is very clear and if you have extra work that needs to be done they are clear on what is covered and what is not. The dentist, the desk staff and hygienists are all extremely friendly/​competent and I definitely wish I had been with this practice for the full 10 years I will recommend my family and friends to them any day. The office is not on OBT as is indicated on Unilocal,but it is off of John Young near the Le Cordon Blue Culinary School. A++ Service

Going to the dentist is never fun. But Dr. Gurreonero’s office makes going to the dentist a not so bad experience. Their office is modern, yet calming. Everyone who works there is super pleasant. Dr. Gurreonero takes time to explain work that you need done and your comfort is always a priority. A bonus for me is they have Saturday hours. That means I don’t have to take time off work to go to the dentist. Another bonus that I love… close to mall at Millenia (10 minutes away)…that means a little shopping trip after going to the dentist :)
If you’re looking for a calm dentist experience I say you can’t go wrong with Dr. Gurreonero :)