Knight Dermatology Institute

I would like to start with saying that Dr. Knight is fantastic, he is very knowledgeable as well as informative on the procedures you need to have done. this POOR Rating is based on his staff. NOT the Nurses… the admin girls. They continusly messed up my payment, I literally stood in front of her and corrected her on what I should be paying HER. They have attitude… like «I only make $ 8.00 an hour and am going to sit on my ass» kind of attitude. I know doctors offices have wait times, but do these girls do anything? Dr Knight needs to get some appropriate staff members in there before he loses clients due to stupidity and immaturity.

Unethical !!! I called to make an appointment today. They told me I would be considered a New Patient because I have not been there in awhile. I have been there over the years 6 times and even referred my husband who treats with them. The reason they wanted me to be considered a New Patient is they can bill more for your visit then if you are an existing patient. I spoke with the billing manager as well. I asked her if I am in her computer system as an existing patient and she said I was. I asked her then how can I be considered a New Patient. She said that is our policy if you have not been there in a couple of years you are considered a New Patient. I think this is unethical and it shows me they obviously value making more money than value the patient.

I went to knight Dermatology for the first time just recently and had the worse experience with their PA Alexandra Shigo. The PA spent almost no time at all with me, she was condescending, rude and nondescript. I had a procedure done there with the PA and not only was she dismissive but she did not provide me with any knowledge on the side affects of the procedure until after I agreed and already had it done and even then she sent her nurse in afterwards to tell me these things. Now mind you I had I asked her the benefits and drawbacks of getting what she offered there and what I had gotten done in the past somewhere else before I even agreed to anything and she was just like, this is what we offer take it or leave it pretty much. She was all like I’m not sure what your talking about or what u had done but, bitch had an epiphany about what I had done in the past and gave the procedure a name and proceeded to tell me that the method she was using would require me to come back at least two times to remove it fully. Mind you my previous dermatologist would have me done and over with that day with his more advanced technology with no need to return back. I wish I would have walked out when she was treating me like I was stupid, not giving a thorough consultation, and looking down at me with her superiority complex. I feel like they just want the money from the insurance company and they can care less about suggesting the best solutions for your concerns. I Will never go back and suggest you do the same.

Fact: You live in Florida and you should be seeing a dermatologist every year to make sure all this fabulous sun isn’t making you sick. This is where you want to go. Dr. Schigo and the staff are top notch and super friendly. Stripping down to my boxers and having someone examine every inch of my body isn’t really something I look forward to, but they make it as easy and as comfortable as possible. I’ve had to have a few minor «spots» checked out or removed and they have done a great job and communicate results very promptly. Also, the wait time is usually 15 mins or less TOTAL (I’m usually in and out in under 30 minutes). Super friendly and a really nice new office. Very highly recommend!

I will be forever grateful to Dr. Knight — he diagnosed an early stage melanoma and called me personally to discuss the results.

Office very clean and organized. Minimal wait time. No unexpected costs. Dr Schigo and nursing staff was great! Didn’t feel like I was talking to a wall and they were receptive and responsive. We even enjoyed a few laughs. Highly recommend!

Want to give a shout out to Dr. Knight and his staff. My family and I have been going for about 10 years. They have always been prompt, courteous and friendly. The new office space is easy to get to, inviting and clean. Dr. Knight had always done a thorough job and has explained any issues well and took his time to ensure I understood.

I underwent a short office procedure that involved receiving subcutaneous stitches, cauterization, and surface stitches, located in a tender area. I was prescribed Tylenol 3 by Dr. knight himself, for the pain and discomfort. As you might imagine, after the anesthesia wore off, the Tylenol did little to nothing to alleviate my pain, which was significant enough that it prevented me from sleeping.
I informed Dr. Knight’s staff of this and was dismayed to find out that it was Dr. knight’s «policy» not to prescribe anything stronger. I called back a few hours later, complaining of moderate to severe pain and discompfort, but was told the same thing, leaving me with no other option but to simply «tolerate it,» which lasted 48 to 72 hours. I have been patronizing this office for the last couple of years, but after experiencing firsthand that this practice has NO pain management program whatsoever and were not sympathetic to the side effects of my surgery, I immediately changed dermatologist and would not recommend them to anyone.

This lowly star goes to Dr. Knight himself — not his staff or wonderful esthetician, Brenda. I went in today for my annual skin exam and when he entered the room, he beelined it for his stool, didn’t shake my hand and wouldn’t look me in the eye. Then he said, «So… what are you in here for?» If he’d bothered to look at my patient sheet then he would’ve known!
Then he «examined» my skin for all of one minute. He didn’t check out the problem areas that I had pointed to, and didn’t bring out a light or microscope. I came in today because I have severely dry skin and eczema — he didn’t ask if I had any concerns. I felt like I had to ask questions hurriedly because he had a look of complete disinterest on his face.
When I asked if he had any information on what I should be doing as far as a regimen in my mid-​20s, or what kind of moisturizers I should get, or topicals, he goes, «Well, our esthetician Brenda can sit with you for an hour and a half and give you all sorts of potions.»
If I had wanted a facial, I would’ve booked one, but I specifically came in for medical advice. Also, I cannot afford a $ 105+ facial every other week. What a scam.

I love Brenda !
I have not been here for almost a year because I moved out of the state for a while, and now that I am back I cannot wait to see Brenda, she is amazing and ohhh so sweet!!! I used to drive from Ocala when I first found them, then moved to Oviedo and –after looking for other places seeking something closer to home for a regular facial CANT FIND ANYONE LIKE HER! she is the best, cannot compare her. (I have tried two other places out of convenience, and not good, not worth it)… Make an appointment though… She is super booked all the time! If you cant book her don’t be afraid of the other aestheticians, they are all good and experienced people! I have gotten Facials, microderms and VI peels. Thank You.
Gaby

I went in for a routine skin check up at James Mathew Knight Center, and I ended up striking gold (at least that’s how I feel), so here is my story… as I was about to check-​out, I happened to pick up a pamphlet about permanet make-​up, and skin care services, available at this office. As I was going through the pamphlet, I commented to the receptionist «I have never been a fan of permanent make-​up», as she replies «I had mine done». I couldn’t believe it! It looked so natural, so decided to make an appointment right away with the aesthetician (Brenda) who provided these services. My first consultation with Brenda was very informative… not only about permanent make-​up, but skin care as well. I loved the fact that this lady literally looks at least 10 years younger than her age. To me, this is a great sign of experience and knowledge in her field. Needless to say, I made an appointment to start my post pregnancy makeover; so far she has done my eyes (upper & lower eyelids), brow tint, and facial. I also started a treatment for my skin (of course recommended by Brenda). I am so excited how everything has come together. My skin is looking amazing! My permanent make-​up has given me a certain je né sais quoi, which is good because it isn’t tacky like other permanent make-​up I’ve seen. To sum it up, I have been told I have this glow to me, but people cannot figure out what it is; and that’s what you want when you’re getting anything done/​added to your appearance. In a few weeks, I will be bringing my teenage daughter to start a great and effective skin care (yes, a few weeks… she books up fast). At any rate, I’m a mother of a teenager and a 7 month old, I am a wife, full time homemaker & business owner. I barely have time for anything else (other than improving my appearance), so if I take the time to write a review, a long review… it is because it is definitely worth it.

I’ve had many minor skin cancers removed, and Dr. Knight charged me $ 1189 plus $ 280 lab fee! About double what I’ve paid in the past! …The other bad experience is their automated phone system! You can make an appointment ok, but after repeated calls to get through for a follow up question, I gave up, and had to drive down there to ask a question! You cannot get past the receptionist. This happened more than once. I told Dr. Knight «Try to call here and get through your automatic phone system! Have you ever tried it?!! » «No.»…I was rushed in and rushed out, like it was a fast food restaurant… Results seem to be fine. I won’t go back and won’t recommend!

If you make an appointment at the Knight Institute, be aware that Dr. Knight delegates the vast majority of his cases to his staff. They are extremely nice and courteous but its not their name on the door. Dr. Knight comes in at the end, doesnt address you other then to introduce himself, doesnt ask you anything directly as if you’re not there and then leaves and doesnt come back.
I’ve never had such a bad experience with a doctor. He literally came in, spoke only to the nurse and left… to the point that I was like «is he coming back? I never got to tell him why I was here??» I’ll never go back. Just a word of caution.