Kohl’s

Attention Lee Vista Kohl’s Shoppers
On Saturday February 13^th my boyfriend Matt and I went to Kohl’s at Lee Vista to purchase outfits for a formal party we were attending that evening. He drove separately because he was going to get a haircut after and I had our 5 month old son with me. We spent 2 hours in Kohl’s trying to find something to wear. We were attending a «Southern Soirée» so both of us were unsure what he should wear and tried on a lot of clothes. Not once during that time did a Kohl’s representative offer to assist us. Since there was no one available to help us we choose the larger handicapped dressing room that would accommodate the stroller and we could help each other. I went out on the floor multiple times looking to see if someone could help us. I never found anyone until the very end, I found the Men’s floor manager which was someone I happen to know. I asked her to measure Matt but after two hours he was leaving to shop elsewhere. He stated he was going to Men’s Warehouse so I proceeded to the check out, paid for my purchases and started to leave the store. As I was walking out I heard a man say «excuse me miss?» I turned around and it was two police officers. I said «yes?» He looked at Nolan and said «Oh, you have a baby? Do you have any ID?» I gave him my ID and then he asked if I had ever been arrested. At that point I asked the officer why he was stopping me. He stated, «well we have been watching you and your boyfriend for 2 hours on the cameras and we saw you get multiple items and go in and out of the dressing room and that our behavior was suspicious. I told him yes we were going to an event tonight and explained what we were doing. I assured him I did not steal anything and he proceeded to tell me that we must have realized they were «on to us» and ditched the items we were planning on stealing. I couldn’t believe it. Then he asked «well where is your boyfriend»? I told him we drove separate cars. He disregarded everything I said, he had already made up his mind I was there to steal. At this point I started getting really upset, I opened my diaper bag, pointed in the stroller and said look, search me if you don’t believe me. Then he said again, we know you didn’t steal anything, you guys ditched it in the dressing room. He also made it a point to tell me over and over I was being watched. He kept questioning me and insinuating I was there to steal. Even though I knew I didn’t do anything wrong, the way this officer was treating me I was scared and afraid I was being arrested with my baby with me. All of this took place in front of the store where people are walking in and out and I am standing there with my son being questioned. I was so embarrassed and humiliated. One of the police officers was a bit more reserved. He didn’t say much and actually looked a little embarrassed and uncomfortable. It was the other police officer who was a bully and harassed me. I finally broke down in tears and said you are upsetting me and I am leaving. I called my boyfriend and he was upset as well. He called Kohl’s and asked to speak to a manager. I think the floor manager was the one who got on the phone but whoever it was had no idea what had happened. I went to my parent’s home to tell them what had happened and broke down in tears. My mom was so upset she called Kohl’s to find out what had transpired and why. She spoke to a manager named Derling who told her he would look into it and call her back. He never bothered to call her so she called him Tuesday afternoon to be told it wasn’t a Kohl’s problem, the store hired extra security for the holiday weekend and this was two Orlando Police Department Officers who questioned her. I am going forward and filing a complaint with the Orlando Police Department for harassment. I feel the situation was handled unjustly and the officer who harassed me should know or be instructed this is unacceptable behavior. And I am sure there is a proper protocol to follow when apprehending a shoplifter. I found his behavior to be appalling. I doubt this would have happened had we been properly taken care. Matt ended up purchasing an entire outfit from The Men’s Warehouse where he measured and waited on like a customer should be. Shame on Kohl’s for not hiring extra help over a holiday weekend or accepting any responsibility and shame on the Orlando Police Department for spending their valuable time harassing a paying customer.

I love kohls and love to brows around this store. I wish it was not so expensive though. the last time i came here i found a shirt for my son for 80 cents and the woman at the register wouldnt let me buy it for 80 cents and made me pay 2 dollars for it. its not about the money it was the fact that it was 80 cents and the woman at the register was treating me like crap because i kept telling her that they should honor the 80 cent tag. will avoid this place for a while.

I love kohls and wish there were more around
Always always a great deal
Especially if you have their credit card
Always get a month special in the mail w 10 – 30 percent off

I was there on a Thursday night trying to do last minute shopping for my company’s Christmas party a girl named Abby help me get the assessories for my dress and actually gave me the confidence to wear something I thought I couldn’t wear always a great experience at the store outstanding customer service keep up the good work!!!

The best shopping place for great deals & excellent service. Brands available with very good prices & continuous offers & discounts. I love it for Baby, men & shoes stuff as well as Woman too.

Kohl’s always has a sale going on and I have figured out why. It seems they overprice everything so when you think you are getting it on sale, its just an illusion. I have seen it more than once. Sometimes you will find apparel with a sticker price on the tag, if you peel that back, you will find the real price which is usually lower than what the sticker says. This is why I have stopped shopping at all Kohl’s. Just go to the outlets and you will save a lot of $$$!

At first glance, it looks like a nice store. The clothes are ok, but the kicker is the checkout line. Between the old ladies writing checks, the language barriers, and the incompetent cashiers, they have the slowest checkout ever. I have given up and walked out multiple times over the years — NEVER AGAIN!

Great selection, easy return process, friendly employees. What else can you ask for?

This is the neighborhood Kohl’s for Lee Vista and Lake Nona, located in a plaza near an Office Max and Home Depot. Like all other locations this is a large, and well stocked store that is kept pretty clean an organized. The staff is helpful in most areas and they quickly and easily help with returns and exchanges.

I love to shop at Kohl’s!
This store is big so all the items are well-​spaced throughout. Because it is fairly new, the store and shopping plaza are still very clean both inside and out. You can find clothing, shoes, jewelry, bed and bath items, kitchenware, home décor, toys, and games all under one roof!
There’s always some sort of sale going on, whether it’s store-​wide or just on certain items. Surprisingly though, the store is always pretty quiet whenever I go in. I don’t mind it though because I don’t have to fight through crowds of people while I’m trying to shop. Finding stuff on sale, and even clearance, always makes for a fun and satisfying shopping experience!

OMGosh the sales in the place! I could have stayed in there for hours looking through the racks of clothes. The little girls section didn’t have a whole lot, but it was about me on this day. lol! The store is huge and clean. The only staff memeber I interacted with was the cashier and she was friendly.
Can’t really say anything bad. I would shop there again.

My favorite Kohls loaction in town. Hands down!
It’s ginormous, clean, and well-​stocked. That’s really all a girl could need.
I always find what I am looking for, the staff are ready to help, but they don’t hover, and they will even take a coupon off of my phone so I don’t have to print it or run back to the house to get it. Bonus points for that.
I also like that it’s never crowded, even on dreaded Black Friday. They have a really good system for managing crowds and long lines.
I have no complaints.

Extra clean and always good deals. Place is huge.