If you have blue cross blue shield as an option when making an appointment on your website, you should probably accept it right?
Chase M.
Évaluation du lieu : 1 Orlando, FL
Summary: If your standard doctor’s office is a Four Seasons, this LabCorp is an hourly motel. I went to LabCorp for routine blood work and a urinalysis as part of my annual physical. When I walked in, it was made very clear that LabCorp’s focus is getting people in and out as quickly as possible, and not customer service. The lobby/waiting area was packed and didn’t seem very clean. The receptionist was extremely rude to every patient, and when I checked in for my appointment the she just gave me a cup and pointed to the restroom(no instructions). While waiting in line, the entire front office staff were complaining about how the internet wasn’t working and how they wanted to go home(it was 9AM). Next, I was brought back to have my blood drawn. The phlebotomist told me to sit in a chair, asked me which arm I preferred, and started. There was no small talk or explanation as to what she was going to do. She also left the door to the exam room open so everyone that passed in the hall could see the process. I don’t have any problems with this, but other patients might and it just felt odd. Ultimately she was very efficient which was nice, but I would still prefer a little«bedside manner.» When leaving, I asked when I should expect my results. She said they would be on their website in just a few days. Ultimately they were never uploaded and it took them two weeks to get the results to my doctor. I was also handed was looked like a receipt authorizing them to charge my credit card approximately $ 200 for the service — even though it was covered by my insurance. I told them I didn’t authorize that charge, and they brushed it off telling me it was just in case my insurance didn’t cover it. Overall, you should stay away. My insurance company requires me to use LabCorp, but I also have the option to have blood work done at my doctor’s office. If you have that option, I highly advise that you do it. You know it’s bad when the nurse at your follow-up doctor’s appointment looks at your results and says, «Isn’t LabCorp terrible!»