Michael Young, MD

Dr. Young is one of THE most personable and respectful general practitioners I’ve gone to in years. I have been a patient of his over four years and I am very grateful for his personal attention and ability to identify key aspects of my health concerns. I agree that his last office staff was not very attentive and were very chatty with one another; however, this should not be a reflection of the care given by the doctor. His new location is a lot easier to get to (Metro West) as opposed to the Dr. Philips Hospital area. At this location his staff is very friendly and helpful, this may be due to the fact that he has much more control over this office and it is not as big.
I choose all my health care providers carefully and I can say without hesitation that Dr. Young is by far one of the best. I trust his opinions and I would definitely recommend him to others.

Update.
a complete 180 happened last we were there. we arrived 30 min too early since i wrote it wrong on the calendar. the office wasnt open yet. they opened 10 min late and i was the 3^rd to check in. the receptionist only had me on the books, not a husband/​wife appmnt as requested, after friendly arguing, she was letting me believe this could be worked out. yes, i grabbed the outdated insurance card, but still, she gave me such a hard time about it and called my husband in already, while my stuff was still being verified. i sat patiently for another half hour before i carefully asked if i was not going to be joining my husband soon. she pointed and mumbled something about the clock and i reiterated with her that my husband has to be at work at 10:30 am and it was now past 9 am. she told me to sit back down and wait my turn. another 30 min later i carefully, yet a bit more determined asked her again, since i saw person after person being called in, treated and leaving. after another 10 min of stalling i was finally called in, close to 100 min after my appointment time and my husband hadnt even been seen. he now had to call into work, since he was late already. the nurse came in to take my blood pressure and asked us if there is anything else she can do. we told her it had nothing to do with her but we are pissed. she called in the office manager, who pulled out all the old disney tricks i know by heart to sooth over the naggers. told us everything we want to hear and promised to come back with a solution in 5 min. half an hour later — nothing. we wondered out into the hallway to find another staff member who could get the manager back. after yet another 20 min, she came in, not quite sure what to tell us, just babbling. finally after close to 3 hours (im not sure why we sat that long), the doc came in, nice and jolly as usual, asking us how we are. we nicely said «lets not talk about that». he immediately raised his voice, shouting «oh i dont think you wanne go there!» my husband carefully replied «well, i think i kinda do.» he didnt even get to finish when Dr Young jumped up and yelled at us for the next 10 min that he doesnt need people like us, that verbally abuse his staff, cause havoc in the hallway and first and foremost show up LATE to appointments. we tried to get a word in edgewise but obviously his staff had twisted everything around to save their own asses and told him all the wrong things. after two more attempts to speak, he literally threw us out and told us he will no longer be our doctor and slammed the door behind him.
we both just stood in shock about what just happened and re-​playd everything step by step to see if it was really our fault, but couldnt find anything that would support that theory. we asked the manager if she could call the doc in one more time to try and have a talk with us but she stated he was with patience and it would be best to leave.
im still not quite over this fiasco and what i would really like to do is file legal action, but who wants to take it up with a doctor???