Orlando Ace Hardware

5 stars for a really convenient location with very friendly employees.
This Ace Hardware is located right by the north end of the Target SODO plaza. The parking lot is a bit tight and hard to enter, but that’s to be expected in this area. However, there are plenty of spaces.
This location is also (friendly) dog friendly! The staff always seems to get a kick out of it and have dog treats behind the counter. Also, the employees are great in general. They have been consistently helpful and friendly.
This Ace Hardware has a solid collection of items. It’s definitely not as large as a Lowe’s or Home Depot, but it has plenty of stuff. They also have a key-​making station and a large paint section.
Overall, this is a great Ace and I recommend stopping by.

It’s a smallish store, but still considerably larger that the one across from Bumby plaza. The staff is helpful and readily available. They have most of the items one needs for basic home repair, interior and exterior painting, yard work, gardening, outdoor entertaining, pet care, pest control and the like. I wish they had longer hours and a larger garden center, but I still like shopping there far better than I do at Lowes and Home Despot (yes, the spelling is intentional)!

Went to this Ace Hardware for the very first time. I needed a replacement a wall switch, and I needed it in a hurry. I did not want to have to go to one of the big box stores, and walk half a mile to find my product. The store it will remind you of the old hardware stores. Got in, got out. Got what I needed I am a happy camper.

I love having a local hardware store close to the house. If I need something I can’t find at Target or Walmart that are close by then I come here. The usually have what I need. Their staff is always friendly and helpful.
They have everything from paint to gardening supplies and everything in between!
They are open 7 days a week which is great and their hours are 6 am… wow that’s early to 7:30 most days… saturday 7 pm and sunday 6 pm.
It’s nice to see a hardware store in our neighborhood that hasn’t been swallowed up by the big chains!

I work for a nearby charity and we had our building tagged with graffiti by vandals. So, I had to get a butt-​load of paint to cover it up. Had no idea how much to get, but their staff, Marina in particular, were super helpful! She got us the right amount of paint, color-​matched it perfectly and gave us a great discount! (great for us non-​profits on tight budgets!)
I’ll go back here for all of our hardware/​maintenance needs!

you have to be pretty perfect to get 5 stars out of me. this store has the BEST service of any place I’ve been other than Disney. It’s ridiculous how nice, friendly & helpful this staff can be. for all my hardware needs, I drive across town to this store. excellent.

Having decided to find a new «go to» Ace, I found this one. It is small, but has everything I need. Projects are a weekly thing in our home.
This weekend it happened to be shelves, a wheelbarrow for the never ending yard work, a couple of filters for the A/​C and a couple of other minor things. At the checkout desk I kept on going up and asking Charmaine where things were and she always knew aisle and actual side (left or right) — I was actually quite impressed.
When we would pass by with items in our arms, she told us to leave them with her, which was quite helpful because I always tend to pick up more than I actually came for at ACE.
When we went to check out she offered us the frequent buyer card and after we registered with our phone number she asked «How long ago did you move from Miami?» Girl! How observant! Love it.

Thank goodness a few hardware stores still survive. When you need some expert help they can usually help you. They are generally small locally owned businesses. Home Depot and Lowes have changed the game for these products, but I do not always want to go there to buy an item or two, so I am glad to have a hardware store nearby.

I love the service I get at this ACE location. I went here to take advantage of the free quart of paint promotion they were having (I had a very small wall space I wanted to paint) and the service was just phenomenal! He took a moment to ask me what color I was looking for and went out of his way to envision it with me. «Like a sunset yellow?» He asked. Um, what’s not to love!
It’s not a huge store but the employees are passionate about their work and know their stuff. When I went in to find organic pest spray for my garden, I had an employee assist me then describe his purple tomatoes and other plants. Eventually there were 3 employees gathered around me to discuss different methods of natural pest control.
This place is perfect!

When your choices are Ace, Home Depot, and Lowes, Ace is indeed the place.
Why?
Let’s start with service. The service couldn’t be any better if David Pittman himself ran the place. When you enter through the front door, a greeter with a head set meets you. He welcomes you, and asks ‘what are you looking for today?’ He tells you what aisle it is on, and uses the head set to call an associate to meet you there to help. Let me repeat that — a sales associate meets you to help. You don’t even need a pack of dogs to trail and tree a clerk like some big box stores I could name.
Pro tip: take the old what-​ever-​it-​is that broke with you. If the clerk can see it, he can find you one, and explain how to put it back together.
Then there is the inventory. They have one of everything, same as the big stores. Plus, they have the neatest damn shi, uh, stuff you never knew you needed until you see it at the check out counter.
Third, the prices are the same as the big boxes, or often less if you go with the Ace brands.
Lastly, each Ace is a franchise, so this is a local business with the benefit of volume buying prices.
Remember, even David Pittman won’t refill your propane tank for $ 20 while you wait.

I really like this store. There is an illusion that the bigger, non-​franchise chain stores have a larger selection, and in my experience, this is not true. This place not only has an excellent selection, but they have things the «big» stores look at you funny if you ask for. They are way more qualified and helpful than, well, you know who I mean. I also think their prices are better. I think that whole small selection business is based on the illusion that the big chains propagate by SHOWING more inventory. Personally, I don’t need to see all the pallets hovering over my head and I don’t care to share the aisle with a forklift. I know they have plenty in the warehouse, and I don’t need to see it all. Also, they have a much larger selection of American made items than the warehouse stores do. Granted, they have their fair share of Chinese crap, but that can hardly be avoided these days. The main thing is keeping quality smaller businesses in our neighborhood. I’ve never heard «that’s not my department» in this store. Everybody seems to be able to help you find whatever you want, and if they don’t have it, they’ll tell you who does. I shop at this store whenever possible and can and would absolutely recommend it.

It’s small but there are plenty of supplies and support available.

Jeff has said most all of it. Ace is the place.
For some reason I was hooked on Lowes. I think it’s because we’re tricked into thinking bigger is better. Well, not always.
At Ace, I can’t take 2 steps without seeing an employee looking to help. A simple gesture will attract an employee eager to assist. They have most of what you’d need and can find from a Lowes or Home Depot. Like Jeff said, if I want to buy 1 bolt, I can! Amazing
I like the location, I love the service and their prices are in line with the other places.
I don’t usually review chains, but they deserve it.

I don’t have anything else to add, Jeff says it all, this place is remarkable.

*Warning: This review is corny!*
When it comes to hardware/​home improvement stores, are you:
Tired of getting «SCREWED»? Nyuk nyuk…
Looking for the best service you ever «SAW»? Nyuk, nyuk…
Sick of «AX“ing for help? (Okay, that one is a stretch.)
Well, you know the «DRILL»…
Come to your local hardware shop! In this case, it’s ACE!
Yes, ACE is a chain. But it has a small town hardware store feel to it, and that is remarkable.
They carry a full line of useful household tools and light improvement merchandise (paint, gardening stuff, electrical, plumbing, etc.) They do not carry toilets, fridges, crazy lumber or flat screen TV’s. Ah well. I think Best Buy carries all them things.
Everything is contained within a reasonable amount of floor space, so you don’t have to walk forever trying to find a lightbulb (ahem… Lowe’s/Home Depot). Yes, walking is good, but sometimes you don’t want to get jerked around. You just want to buy your item and «haul ass to Lollapalooza.» That said, at ACE you’ll actually stumble upon many cool and useful things… Each aisle contains a lot of variety so you can feast your eyes on the goods without traipsing across 64 000 square feet of mega warehouse space.
And… if you need 1 bolt, you can buy 1 bolt! A single screw, a single anything practically… I love that! Just pick it out of the bin, and go pay your 7 cents or whatever.
Customer service is where this place really shines. Within 1 minute or 2 someone will ask you if you need help. And they’re not annoying or cocky (like they are at Miller’s Hardware in Winter Park).
Okay, I think I «NAILED» it. :)