Pizza Hut

Their pizza is good, but if you order delivery they’ll forget one of your items without fail and it’ll take an extra hour for you to receive it.

I’ve continued to give them another chance after one horrible day and I’d have to say they’ve improved. Food is delivered within a somewhat timely manner, (really miss 30min or less days) pizza tastes good and is way better than dominos.

I ordered a pizza in the phone 45 mins ago. Now 45 mins later my pizza still isn’t ready or they have 2 different times given my stuff crust pizza to another customer. Unacceptable poor customer service and I’m disappointed that my pizza isn’t ready I have kids waiting on this food. NEVER AGAIN, this would never happen at papa jonhs

Trust, if I could give this place negative stars, I would. These are the most incompetent employees I’ve ever came across. One would think that simple math and making pizza isn’t that hard. Apparently, it’s too hard for the staff at this Pizza Hut (Jeff aka Jeffery, Fran and GM Marshall).
Customer service is horrible. My roommate and I like to order pizza to watch our Wednesday night shows. After this location incorrectly did the math wrong on our order last week (then Jeff (ery) had the nerve to get an attitude), we called the GM who gave us a credit on our account which is the ONLY reason we decided to give this sucky place another chance.
Think they could rectify the situation? OF COURSE NOT :) But instead insisted I had cancelled my order, then all of a sudden, magically my 1 topping, medium pizza reappeared but at the new price of $ 17 when it was originally $ 6 (HOW SWAY?). The GM doesn’t seem bothered by his rude employees and hands out credit like its nothing.
You’re better off going to Hungry Howies or even Cici’s Pizza than to deal with the people at this store. I can’t wait to make another call to corporate over PIZZA. Thanks a lot, Jeffery aka «Obviously I still have my job, even when you complained to my GM about me.» Haaaa. Okay. We’ll see.

Ordered take-​out at this Pizza Hut location on New years day. A few things to keep in mind: It’s new years day, a good amount of businesses are closed/​closes early today, and you’re not the only hungry one!
With that out of the way, going off reviews at this location would’ve led me elsewhere. My girlfriend and I ordered take-​out (as this is a take-​out/​delivery only location), and were told it would be done in 30 minutes~. We arrived 35 – 40 minutes later and going against reviews on here, we were greeted politely and our pizza and hershey’s brownie was ready. I don’t expect cashiers at take-​out places to be super outgoing but I do expect professional, well-​mannered, and efficiency and it was all there. No complains here.
We decided hunger may strike later in the night so we added an order of buffalo burnin’ hot wings and breadsticks. «15 minutes», the gentleman at the front counter told us. 15 minutes later, as promised, our food was ready. (mind you, there were 4 other people ahead of us and a few calling in as well.)
The pizza was semi hot and not greasy as someone else stated on here. Breadsticks, fresh and soft on the inside. Wings still crispy (trick is to open the box immediately and let the moist air out) and delicious as always. Although the brownie was above par, they most likely placed other items on top of it in the hotbox thus the marshmallows stuck to the top of the box. (see pictures for details) If you are easily turned off by messy foods, it may be hard to eat this. Presentation, to me, plays a decent role in the outcome of the overall stars I give.
Overall, I would say customer service is fine and wait time was NOT an issue. What I think they could improve on: could have not placed anything on top of the brownie box, put marinara sauce on the side of the breadsticks instead of directly on top (to prevent smashing part of the bread), and give customers a call when their order is ready to ensure freshness.

The worst customer service and please someone from corporate let’s train the employees how to deal with customers in a better way .I had half of the dinner for have of the family and I was very much upset last time at this Pizza Hut

Very friendly people and the pizza tasted out of this world. Marshall the new manager was fantastic even when he was being given attitude by another guest. We tried the Hershey’s chocolate chip cookie. OMG that was awesome. Everyone should try one.

I’ve been to this Pizza Hut possibly 3 times with friends, we ordered take-​out of course. They make their pizzas very greasy… I got sick last time I ate from there. The service was horrible as well. We waited almost an hour for our pizza because they gave it away by accident then had the nerve to have an attitude with us. Smh. Go to Marco’s Pizza next to Publix on Hiawassee. The pizza is much better is the wait is 10 minutes or less. This Pizza Hut sucks.

Placed phone order for a Supreme P’zone. I was told it would be ready in 15 mins and it was. Hot and delicious!

I ordered using the mobile App while at my college campus to pick it up. Ordered a stuffed crust and pasta with a total around $ 20. When i arrived the order was just ready and was hot and fresh. The associates at the shop were kind and prompt with the payment. If you’re in the area I suggest using this one, or if you’re near davenport and leaving class at the Valencia west use this one as well as they participate in most if not all of the corperate deals including the $ 10 pizza deal ($ 12 for stuffed crust)