Pop-A-Lock

They came to my apt at like 11pm to change my tire. They got here quickly and were able to fix my problem in about 5 minutes. I was very pleased with their service.

Watch your wallet! As you hand over money to a thieves in the night. They give you a price that is just an estimate. Based on the difficulty the price «will» change. So he showed up and said it was hard to open and this is all said before he touched the car. Price? $ 159. A $ 100 dollar price jump. So then came the time to see how hard this would be. A minute and 30 seconds later the door was open. Hard? Or Scam? Leave your vote. Call it what you want but this isn’t a service. This is called stealing and I could never be proud of doing this kind of work for a living. Knowing you lie to make a living must not be something you’re proud of. Stay away!!! These are just a bunch of low achieving bunch of fools!

Unfortunately, my husband locked the keys in our car and needed this service. Richard was excellent in communicating with my husband regarding when he will arrive, which was fairly quick, unlocking the car and just being an overall nice guy and turning an unpleasant situation into a smooth experience. Pop a Lock was thru my roadside assistance program thru my car insurance company and my husband RAVED about how seemless and easy everything went. I was out of town and I’m glad to know that this situation was resolved quickly, especially since he was at an all day event with our kids so everyone was a bit tired and now had to deal with this. I would definitely use their service again. Thanks

$ 180.00 (with insurance) Showed up 2 a.m. not home until 4:30 a.m./ worst experience ever! Previously a keyless entry because I have a hatchback, no keyless entry now (they forgot to mention this) it goes on. Just over all negative experience.

Very disappointed, 2 hours late for an appointment I made the day prior and the price changed from $ 99 to $ 129.
No thanks

So through my own stupidity I locked my car key in the trunk. Thankfully I still had my purse and cell phone with me. After an initial panic, I realized I had roadside assistance through my car insurance so I called my insurance company for help. The way it works is that I contact my insurance, they put me in touch with the roadside assistance provider, and then that company finds a local company to help, which was Pop-​A-​Lock. The roadside assistance company asked for my address and I said I had no idea. I was in the Epcot parking lot at Walt Disney World. At the time, I was feeling panicky and didn’t think to look it up on my iPhone, but I figured everyone knows Epcot. At 2:56, I received an estimate that the locksmith would arrive at 3:36.
I had asked the agent from the roadside assistance company to have the locksmith call me so I could give him my exact location within the Epcot parking lot. But I never received a call, so I called Pop-​A-​Lock directly. I told the person I spoke with that my insurance company had arranged service for me and that I was stuck at Epcot. She told me someone was on the way and she would have him call me when he was close.
At 3:49 (13 minutes past the ETA), I finally received a call from a guy asking where I am. I said I’m in the Journey lot at Epcot, row 6. He says, well I got the wrong address because I’m in Celebration. Sorry, can’t do anything. You’ll have to request service all over again. Not friendly at all and unwilling to help me. I get that it may be company policy, but he could at least sound sympathetic. Also, I don’t understand why the agent I spoke to was able to confirm that someone was on the way to Epcot, if they had the address listed incorrectly.
Anyway, I called Pop-​A-​Lock first, hoping they could just reroute the guy. This agent was a bit nicer and even though she couldn’t help me, she did look up the Epcot address for me so I could make sure that the roadside assistance company got it right this time. I started the process all over again and this time I received an estimate at 4:11 with a 4:51 ETA. Arrrgh! I wish I had just taken a friend up on the offer to drive me home for my spare key.
At 4:35 I got a call from the new locksmith. I can’t remember his name, but I’m going to call him Joseph. He told me he was running late because he was the only one on duty since the other guy was in a car accident. (I have no idea if it’s the same guy I talked to earlier or someone else.) He had another person in front of me, but it was a flat tire on a small car so it shouldn’t take more than 5 minutes and then I was next. I was really frustrated at this point, which I think Joseph could tell, and I appreciated that he made me feel like he cared. Even though he was going to be late, I appreciated getting the call and update from him, and I felt like he was doing everything he could to help me.
When he finally showed up, actually getting my key back was quick and painless. Joseph was very professional and I was pleased with our interaction. If I only had to deal with Joseph then I would give Pop-​A-​Lock a 5. But with the whole ordeal and how long it took and my interactions with the other employees, that’s why I’m rating them a 3. I would try using them again, but now I know to confirm everything.

The tip of the key to my condo broke off while trying to unlock the door at midnight last night. I called a few places that claimed to be 24/​7, but no one answered. The Pop-​A-​Lock agents were friendly and got me connected with Jason, who gave me the price to have a new key made (which was reasonable for the hour) and told me he’d be there in an hour or so. About an hour and change later, he arrived at my complex and quickly got me a key to get into my place. I really appreciate the work he did for me. Hopefully I won’t need to use them again, but I will if I have to and I’ll recommend them to whoever needs this kind of help!

Bobby was such a nice guy and huge help when I locked my keys in my trunk… having one of those days where my brain isn’t functioning properly:/ I usually use AAA but they kept me waiting so I had them do a callback. By the time they actually called me back Bobby had already gotten me back on the road!

Well, you never WANT to have to use a service like this… but if you are unfortunate enough to need it, Pop-​A-​Lock is a pretty solid choice.
I managed to lose my car key while on vacation, so I arrived at the airport with no way to get into or start my car. Awesome. I called a few places and liked the quote I got from Pop-​A-​Lock. They met me at my car and had the doors open in minutes. They inspected the lock and let me know they could give me an option that was much cheaper than originally quoted, which was fantastic. Less than 30 minutes later, I was on my way home (total damage was about $ 100, for the new key and the service).
Have to knock off a star because it did take them a LONG time to get to me. First estimate was 45 minutes, then they called back to say 90 minutes… ultimately it took just over 2 hours for the technician to arrive. My situation wasn’t urgent, so I didn’t mind having to wait for a little while… but if I’d known it would be more than 2 hours, I would have called a few other companies or found a comfortable place to camp out.

Waited 2 hours for someone to show up after being quoted 30 minutes, they gave no timeline, and refused to contact the driver for an update. They told me to call another company after waiting for two hours. They did not even care that they lost business. Call someone else.

Outstanding service. He was literally here in less than five minutes and had me running.

I used Pop-​A-​Lock twice in one week. The first time was to install deadbolts on my home. The second time was to install double bolt locks on my home’s sliding glass doors. Each time I was lucky to have Rafael as my locksmith. He was professional, courteous and gave an estimate up front. He was also efficient and did great work!
I had contacted another locksmith through the internet beforehand but did not feel comfortable using them because they had no real physical address. Pop-​A-​Lock is a well known company and I’m glad I chose them for my residential work. I’m also glad they have great people working for them like Rafael.

Driving home I felt my car steering one way. Something didn’t sound right. Stopped on the side of the road and I ended up having a flat.
Called geico and they sent someone from pop a lock. They took about 30 minutes to get there from the time I hung up with geico. Quick and friendly service helping me change to the spare tire. No issues at all. Really helpful, even offered to follow me to the gas station to put air in my tires.
My fiancée locked his keys in his car (same day ironically) and geicio sent some from pop a lock to him as well and they has his car opened in seconds. He was happy.
No cost to me since I had geico roadside assistance.

Hubs left his keys in the truck and I left my purse in the truck.
Bummer.
We were at the Publix in Lake Mary and apparently there is an associate that sometimes has a «slim jim» in his car. He was off that day.
My cell phone was in my purse locked in my truck.
Super bummer.
A lovely police officer let me use her cell to call Pop-​A-​Lock. Service showed up 30 minutes later and charged me $ 60. No damage to my vehicle, dude was quick and kind and I would mos def utilize again, though, I hope I don’t have to.

When I locked my keys in my car at the Altamonte Mall, they came out in 20 min and popped the lock in less than 5. They also didn’t damage my window or tint. A+! Whole thing cost less $ 50!