VIPet Resort

My only complaint… my dog’s regular collar has one section made of chain. V.I. Pet Resorts does not allow «choke chains» — which is absolutely fine if that is their policy. Thing is — they can’t «loan» you a collar (although they probably have many) — you must PURCHASE an acceptable collar from them at full retail!
I have nothing against this policy. However, this policy appears nowhere on the website or on the paperwork I completed ahead of time. When we dropped our dog off we were on the way to the airport. No way to go out and buy another collar elsewhere or go home to get his other one. I didn’t care for this enforced purchase.

If you want to get scammed, go here. We recently took our two golden retrievers here over Memorial Day weekend. We had to wait until 3pm to pick up our dogs on Monday (since they were only open from 3 – 6). When we checked them out, we were surprised with a $ 22.00 ‘late check out fee’ for each dog. I guess they charge this if you pick up your dog after 12. Understandable. We would have loved to pick up our dogs earlier, but they weren’t open… Sounds pretty sneaky right? Not only that, but we were also surprised with an exit bath, $ 25.00 each, that we didn’t ask for. The reasoning behind this was that they ‘never let their dogs go home dirty.’ If that’s the case, then wouldn’t all dogs have a exit bath? Dogs playing with other dogs means they will be dirty. When my husband voiced his concerns to the management, he was met with stubbornness and coldness. The management refused to listen, and thought our issues were completely insignificant. Is that the way you run a business? We have never complained about an institution, both of us working in civil service, and we understand being on the other side of customer service. However, this is unacceptable and an outrage. So, if you want to throw away $ 100.00 because of their lack of professionalism, go right ahead. (Oh, did I mention that one of our dogs has skin allergies and needs special shampoo? So their ‘exit bath’ will definitely cause and outbreak. Thanks ‘VIPet resort’, we’ll send you the vet bill).

We recently just started bringing our dog Sam here after going to another location for years. Good move on our part! They have been very friendly, the pricing is good and they seem to really care about our pup. I also like how they made us have an orientation or test day to make sure he would be fine with other dogs. We look forward to bringing him back for multiple reasons!

I go out of town a lot and every time I bring my baby she wags her tail like a maniac and tries to kiss all the girls. She loves it there! They texted me a picture of my dog and a sweet message while I was away for the weekend. I would definitely recommend them, especially if you have an «aggressive» breed like I do because it’s hard to find boarding for them.

This place is AWESOME. I used them for day care one day last week. The receptionist answered my myriad of questions prior to reserving with patience and clarity. The $ 26 fee that covered 8am-6:30pm was totally worth it and on par with other high caliber pet resorts in the area. The fee includes a private ROOM not a cage for your pets naps throughout the day, feeding and open play time with other animals. Optional add ons included outside walks and medication administering for a fee. They also offer grooming, but this was only available in the mornings before 12. Other dogs that were dropped off seemed happy and excited to go play with the staff and other dogs. I have full confidence that they are compassionately and attentively caring for my pet. :)

The most wonderful place in the world!!! All the staff are extremely friendly, personable, and just great all around! I have an almost 3 yr old pit bull who has A TON of energy and a love for playing with people. Of course because of his breed, people immediately run for their lives, but not these ladies! They’re awesome with him and don’t mind it when he knocks their tray of treats on the floor so he can get more. He loves going there and they love seeing him. They even send me pics while he’s away which is awesome because I always worry about him and miss him like crazy (lol). I highly recommend them!

Okay, Cat owners know, life for a cat truly sucks when they’re boarded.
Its that simple.
It wouldn’t matter where or how you board them, it gonna be a HELLish nights & days.
Our last (poor) desperate choice for Delmar was to use our Vet’s boarding facilities which drove him mentally mixed-​nuts. Penned in a little wire kennel all day, over stimulated with LOUD, smelly dogs and other cat’s smelly cat stimuli, he transformed into a KRAKEN around day two-​three. No wonder– huh?
Wow, this V.I.Pet place is an awesome option for boarding your best friend (s). Out of the couple boarding options we recently considered, this is the Cat’s Meow!
Super clean, quiet, large areas, and not stupid priced. The staff was pleasant and eager to show us around and explain all they do.
They document all activities to be done and completed on a ledger kept on the door.
The Kat Condos are, well HELL folks– (It ain’t his back yard!!!) but guessing now, about a 3′ x 5′ pen with multiple «landings», so some 3D «inmate» movement is possible. Actually he sleeps all day anyway. They have «outside» time each day in their spacious living room atmosphere where one wall is mostly storefront glass looking outside at the trees beyond the parking lot. Complete with multiple kitty towers and some furniture and an aquarium. I’m sure he would rather his out time was after the staff has called it a day, but hey it’s HELL TIME.
Sorry Delmar, this is a good as your options are gonna get.
Now for the dogs– Boy, these guys got the LONG end of the stick when it came to the socializing traits. (yes we cat owners do realize this)
These dogs appeared as to also be on their vacation. They have a large play area — and man they do make good of it. Oh, now the dog pen area did have a video playing for the «time out» dogs to watch and you don’t have to use much imagination to figgur out what the hell subject matter was on the video– yep, not butterflies…
Funny to note the difference in ambiance walking from that school library degree of quite, solemn kitty area, then going back to where the Gang-​Bangers are all whoopin’ it up and frolicking around with their new found buddies without a single care.
I frankly preferred the cat pens design over the dogs pens. The cat pen fronts have a mesh material door so your little guy can look out — and hiss or snarl specifically at the visitors. The short dogs, well get to stare at 3′ x 3′ x 6′ (guessing) white walls. If your a tall enough puppy, they can peer over their barrier for some unchaperoned viewing.
Okay — so our mind is made up. Olé’ Delamr goes to V.I.Pet this next vacation. I’ll update that actual experience when complete.