Walgreens

I’ve been a diehard Walgreens customer for years and years; in fact my previous Walgreens literally had a going away party for me when we moved! Now with that being said, I realize that treatment is way out of the ordinary.
This store is just. Mehhh… ok. The cashiers are notoriously slow and the drive thru always has someone camping out backing the line up. I do have to say that while the pharmacist does a thorough job, I was a bit miffed because she really screwed up my medicine schedule because she wanted to evaluate my entire file for dispensing and made me literally run out of my meds (not good); my doctor actually had to call them and force them to fill my scripts. Missing a does of one of my meds for several days could cause me to go into seizures, so this is kinda a big deal for me. I’m not taking anything that I haven’t been taking for years and my entire history is at Walgreens.
I’m trying to like this store because it’s the only Walgreens near me, but honestly may switch over to my Publix pharmacy across the street. This store just doesn’t do it for me. Sorry Walgreens :-(

Lately, the customer service and checkout process has been going downhill very quickly. Tonight, I entered the store and immediately noticed the long line. It extended all the way to the photo department and even though I could see 3 employees stocking shelves, no one bothered to open the other register. The employee at the register kept looking at the line as it grew and he did nothing about it. I put everything I had gathered down and walked out, unacceptable.
Recently, I’ve noticed new employees every week at this location and I’m not sure whether it’s a high turnover rate or if they shuffle employees from store to store. One thing that I find extremely annoying is the constant «welcome to Walgreens and be well» greeting you get as you enter, as you pay and as you leave. Sometimes I get it multiple times from multiple employees, once is enough!!!
As far as the photo department goes, do not print pictures here. The quality is extremely grainy and for what you pay, it’s not worth it. I had over 500 pictures printed and once I saw the quality, very disappointing. It’s not the camera because I own a high end Nikon and when I print at my normal place, the quality is picture perfect.

A Walgreens in a Walgreens right? Well, sort of. This place is well kept by the employees and usually has an upbeat feel. While it is a box store, the employees are very personal and willing to help and laugh. Kudos to the manager!
Now here is the best part; the pharmacy is amazing! I have to say that the pharmacist, Mona, is literally the best pharmacist I have ever known. And my father is in the pharmacy industry! She is beyond friendly and if there is anyone else with a more helpful hand, then I don’t know them. Go go go go go!

Just moved to the area around this Walgreens and got some prescriptions filled today, thankfully it wasnt an awful experience like the previous reviews because I was nervous.
My time here was decent, I did have to wait a few minutes for somebody at the pharmacy to realize I was standing at the counter and needed help, but other than that, it was good. The pharmacist gave some helpful hints concerning my medicine as I was checking out which I appreciated and it was all quick and painless, prescription was filled in less than 5 minutes which was really nice!

I’ve used the pharmacy a few times, so I am surprised to hear about the other reviewer’s bad experience. Its just a typical neighborhood Walgreens. No problems here!

Walgreens FAIL.
Okay, so I had been refilling my prescription at a Target Pharmacy over 20 miles away. Why, you ask? Well, before I had gotten married, that pharmacy was on the way home from work and had seriously SERIOUSLY nice pharmacists and techs that not only SMILED and were helpful, but they remembered my name. Considering my Rx is auto-​refill and I only have to pick it up once a month, that is pretty darn impressive.
Despite that awesomeness, I was fully aware that a 30-​minute drive (that incurs somewhere in the neighboorhood of $ 6 R/​T, in tolls) to pick up a $ 3 generic drug probably isn’t in my best time or financial interest. So, I decided to go with the same pharmacy that my husband uses, that was only 3 miles away from the place we lived. It SEEMED to make logical sense…
Alas, I was deceived… and hard.
First of all, from the initial Rx drop-​off, I had to literally flag down a tech to even take my Rx paper. Once they did, they just seemed to stare at me, asking me what I wanted them to do with it — that should have been my first sign…
But it was the second visit that REALLY got ugly. I had downloaded the app and got an alert that my Rx was ready. So, I went and upon arrival, there certainly was NOT a Rx ready for me. Ummm? The tech, of course, was clueless. She summoned the pharmacist, and finally, I thought, I would get some kind of reprieve for this ludicrous behavior.
Yup, no.
The pharmacist came up and told me that the Rx was NOT filled, because, she stated, «you already had it filled, at the Target pharmacy — you can’t have it twice.»
I blinked… once…twice…then breathed.
«Well, I actually had it transferred here, and had the alert tell me that it was ready HERE,» I calmly stated.
It was like she didn’t even hear me.
«Well, we don’t have it, and you can’t have it, because you already picked it up,» she said, snootily, «you picked it up AT TARGET.»
This went on for about 10 minutes before I literally thought that if she did not give me my Rx, or say sorry, or even act like a human being, I would either:
A. Burst into tears OR
B. Punch her in the face
In the interest of saving face and/​or not going to jail, I just walked away, leaving the converation in the jilted, nowhere state it was in. She called after me, yelling, «if you even WANTED that Rx here, I’d have to substitute it because we don’t carry it. AND since you already picked it up AT TARGET, you would have to pay full price!»
Oh lordy lord.
Needless to say, NEVER AGAIN.