Arby’s

I went to this Arby’s yesterday while traveling and stopped at the Loves Travel Stop that it is connected with. I first went through the drive through. I ordered a Dip Sandwich and a bottled water. Got up to the window and only had a short wait about 2 minutes. Got my order and was asked if needed any sauces, I asked for Arby’s Sauce got it and parked in the lot to eat. my order was correct however I did not get any napkins, which when going through drive through that is important as you are more than likely eating in the car. I take half the blame though for not asking or making sure I got them before driving away. After eating this, I decided I wanted some fries and a Cherry Pie.
I parked and went inside the restaurant to place my order. I used the restroom first which was very clean and well stocked on soap and paper towels. The restaurant was busy but all empty tables were cleared and wiped down. I didn’t see any mess left behind from previous eaters so they were staying on top of the cleanliness of the place. I placed my order and the staff was really nice and upbeat. I told her I didn’t get any napkins with my previous window order so she stuck extras in my bag with my new order, and I heard her tell the window girl to be sure she is putting napkins in every order.
I saw the other review for the place was back in 2013 and was a 1 star. Well I can say by far my experience was the opposite from theirs but it has also been 2 years later.
I highly recommend this Arby’s if you are traveling by the area or stopping into the connected Loves Travel Stop.

Whatever you do, don’t come to this restaurant. When we ordered, they didn’t have mozzarella sticks so I asked for onion rings. She denied having anything but cold sandwiches and salad. We heard confusion behind the counter and when I looked over, I saw one of the workers talking about how sick she was. After a 20 minute wait, one of the workers came out and told us that there was something «wrong» with the beef and it will take at least another thirty minutes. Come on, it’s called a FAST-​food restaurant for a reason. So we asked for a refund, and she said we would have to pay for the drink that I already downed from sitting there. At that point, I just gave up, paid the bill, and went to the Chick-​fil-​a three exits down the interstate.