Quantz Small Engine Repair

I’ve used a few small engine repair places in the area and Quantz is the best hands down. They might not have the very cheapest price you can find for a given repair, but everything they do is done right or they’ll do it again (which they’ve done for me) and they won’t rip you off. Also they might tell you there’s a long wait time over the phone but that’s because they don’t want to make a promise they can’t keep, it will probably be done sooner. And finally, they’ll come pick up your lawn mower for $ 25. What more could you want?

Recently took my 10-​year old Lawn Boy push mower there for what was believed to be a worn out transmission. Mower is in good shape but it has been heavily used over 10-​years. Dropped it off on a Saturday morning and also asked that they look it over for any other issues. They said they would call early in the week with their findings. I was called early on Tuesday morning and informed that a bearing (not the transmission) had worn out causing the gears to be misaligned. They also felt that the engine surging I had mentioned was related to a bad carburetor, possibly the result of a poor fitting aftermarket air cleaner I was using. They said it was cheaper to replace the carb than repair it. The complete carb was only $ 30! I had expressed an interest in a new mower when I was there, anticipating that the repair costs might exceed the value of the mower. I was pleased that they didn’t try to sell me on a new mower right away. When they phoned with the estimate, they could have easily told me my mower wasn’t worth fixing, but they didn’t. I authorized the repairs and they said they would order the necessary parts. On Friday morning I picked up the mower. Everybody was friendly and knowledgeable throughout my experience. They even helped me with a warranty issue on a Simplicity snowblower that the local authorized Simplicity dealer hasn’t acted upon despite repeated attempts. The mower runs great and moves and turns smoothly now. I would certainly recommend this facility to others!

They have twice worked on my John Deere 318 lawn tractor, but now refuse to work on John Deere equipment. I don’t get it.

You have to be very careful with this place. I brought my mower there and they gave me a list of recommendations to maintenance or repair my mower. Since the cost was more than double what I paid I began to rationalize what required repair v what could wait or not do at all. So I called and discussed with the owner what I wanted done and he told me that he wouldn’t do any of the repairs if he couldn’t do all of them. I was a little shocked. He proceeded to give me a line that if he didn’t repair the mower and something happened while I was using it that he would be liable.

They fixed my Husqvarna riding mower perfectly and sharpened the blades. Great find.

I was on the search for a new mower, and had pretty much decided on what I was going to buy, however, where to buy was the question. Quantz came up as a Toro Master Service dealer (meaning their top rated). I decided to check them out. They met my expectations, very friendly, took the time to answer all my questions about the two models I was considering. They gave me a fair price for my trade in. I expect if I ever have to take my mower in for service I would expect to get the same great service.