The Wall Doctors

Where do I begin. First received a quote from Anthony and after attempting to secure a start date, the guy would not take my calls, emails, or texts. Got ahold of Ken (the owner) and was able to get a date secured only to have the quote change because when they quoted the job 6 weeks ago, their hourly charges had increased. It wasn’t a big deal so we went ahead moved on.
Originally I was told the job would take 3 – 4 days, but Ken allowed himself 7 days, which I was fine with. First day got pushed back a day and after 9 days, they still weren’t finished. It took a full 10 days to finish. What was supposed to be 2 – 3 guys each day was one guy for 70% of the time. One of my bedrooms had to be completely repainted along with a 2 sets of cabinet doors that had paint splatter and paint that wasn’t adhering. The other main issue I had was that the crew would start painting a room and before finishing the trim, they would move on to another room, creating a situation, where I couldn’t put a room back together. This went on for a week before Ken was back on site and he had the crew finish a couple of rooms.
I had to spend 3 – 4 hours on my hands and knees cleaning my recently refinished hardwood floors after I explicitly told them to be careful because of paint and drywall mud that had gotten into the grain of the wood.
Now that the project is complete, I will say that the finished product looks good, but getting there was extremely painful. If there are certain steps that you would like the crew to do to protect areas of your home, I would make sure that you cover that with them. Hindsight being 20/​20, I would have had them put down kraft paper covering 100% of the refinished floors.

I’ve hired The Wall Doctors for multiple projects and I’ve not been disappointed. The pricing is fair, but even more importantly, Ken does what he says he’s going to do and in the timeline he says he’s going to do it. And if things happen — and they do — he communicates proactively and makes sure that you know the status of things. I find his professionalism refreshing and admirable.
Ultimately, a good price and a nice guy don’t necessarily make a job well done, but in the case of The Wall Doctors it does. In all 3 of my jobs with them (spanning 3 years), they work was done beautifully, and they took great care to protect my home.
For the sake of your own comparison, they repainted my wood front door, they painted major sections of the interior of my home, and they removed a built in cabinet.

I contacted Ken to remove mold from my master bathroom ceiling. When he arrived I noticed my bedroom also needed some help so he repaired both. I paid him a 1,000 for everything and felt it was a great price given how large both rooms were.
I never felt pressured to hire him but I’m glad I took a chance on him.
I give him 5 stars.