Community Home Lending

I wish I could give a lower than 1 star review.
Contacted them to do a VA Streamline Refinance. There is no requirement for a appraisal.
The agent, Brian Lee, sent me a ton of paperwork, one form in the packet wanted my credit card information and to agree to pay for an appraisal. I said NO, it does not require one.
A week later he says, well we have to have an appraisal! But he would pay for it. Okay.
Appraisal is done, there are some repairs required. He tells me I have to do the repairs before he can get me a loan! Its a VA Refinance! The easiest loan to complete. I said no thanks.
Guess what, they charged my credit card for an appraisal.
I complained. The office manager contacts me and says they were doing me a favor by only charging me $ 400, that they could have charged me $ 500 for an interest lock in!
What a lie, they will not admit they made a mistake, so they charge me.
DO NOT DEAL WITH THIS GROUP OF LIARS.
Wow, the vp writes a response! I love how they are touting their BBB rating. The better business bureau does not deal with customer complaints. Their reply to me was that it doesnt meet their criteria! After researching the BBB, they are an organization that is funded by the companies who they rate! Of course they would not take any complaints about a company that is paying them $ 1000 or more a year!
Community home lending is a company that packages up loans for a profit. They dont actually do any loans. They were part of the problem that created the lending mess. I wish they would have told me they were not the people to deal with in regards to a VA refinance.
I found a company 30 minutes after hanging up with them. Got a 4% loan for $ 146,000, VA refinance, no appraisal, went from a 30 year to a 15 year, dropped from 6%! These guys wasted 4 to 6 weeks of my time jerking me around.
AGAIN STAY AWAY FROM THIS COMPANY!