Dillard’s

The store itself has lots of cute clothes but when it comes to actually buying the clothes, good luck. There is NEVER an employee at any of the check out stations. I walked around the second floor for more than 10 minutes looking for someone to check out and ended up setting all the clothes I wanted on a random rack and leaving. They definitely need to better train their employees.

If I could give 0 stars for this review, I truly would. I searched online looking to see which local store may have had a vest their website had online. I called the Oak Park Store and was transferred to another department. I asked if they had the Nike vest, and the salesperson said that they had plenty of Nike gear, and before I was even able to ask to see if they had what I was looking for specifically when I had mentioned what I saw online by description or item number, she refused to look up anything they had online and just hung up. So disappointed. Apparently she’s not wanting her commision sale after all.

I happened to pop into Dillard’s Oak Park today because I had a gift card I needed to use. I know Dillard’s usually has great sales and they didn’t disappoint! Sperry Top-​Siders were on sale for as low as $ 38 and the selection overall was pretty good to the point of rivaling Nordstrom.
I came specifically to replenish my stock of facial cleanser and found the selection of Kiehl’s, Lab Series, and Jack Black to be acceptable too. Sometimes the Dillard’s in more rural areas like Bartlesville, Topeka, etc tend to have more bare bones stock so I was pleased with the Jack Black cleanser which I scooped up for $ 18.
I can’t forget to mention that mens dress shirts were up to 65% off and I found a nice Ralph Lauren dress shirt in my size (there were an awful lot of mediums and larges so if you’re fit/​slender come here!) for $ 33.
The service from every associate in mens grooming was professional and made me feel welcome and valued. The store was clean and despite the impressive sales there was no clutter or mess in the aisles or displays. I gotta say had I gone to Nordstrom like usual I would have left with a way bigger dent in my wallet. I will have to come back later this fall to check things out!

Too many things to touch on so we shall make a list…
Good
–Prices
–Sale (50% off certain dishes with an additional 50% off– $ 33 for 16 pieces)
–Assortment of goods
–Organization
Bad
–Annoying cosmetic people (when I say no 548 times, I will not say yes the 549^th time)
–Not enough cash registers/​staff in the department I was in.
–Bathrooms. By far the most DISGUSTING bathrooms I’ve ever been in. This includes truck stops, bars, gas stations, etc. I didn’t touch a thing, washed my hands and then put hand sanitizer on 3 times. Yes, 3. FIX THIS.
The only reason they got 3 stars is because of the awesome sale I found. Besides that, this place isn’t super whatsoever.

Interesting that they have their women’s store completely separate… kind of inconvenient… HOWEVER… the staff is very helpful, and courteous, and the store is well-​kept. Big selection of merchandise, very classy.

A bit pricy, but clothing is good quality and return policy is generous.

I haven’t been in here in years, but I went there with my mom to find a long dress for a formal event. We spent 20 minutes looking for the women’s dress department. Instead of all the dresses being in one section, there was a «teen» dress section, a «Petite» dress section, a «plus» size dress section and none of the sections had a sign. Besides the poor layout, I passed about 6 sales associates, none of which spoke to me. I honestly felt invisible. My level of invisibility went to the next level in the shoe department, where you have to have help to get your size…
I was quickly reminded why I have been away from this store for so long.

Men’s suits, excellent experience when I dragged two men there to get new suits for a wedding. Attentive and well trained salespeople who worked within our budget and put the look together for both, and the Inventory was very good. Alterations were about 22 more on each suit, but my guys needed extensive alterations. I wish we had gone here first. $ 890 incl. tax bought two good suits, shirts, ties, suspenders, alterations. May be the only time I get these two into a store for another decade, had to make it count! I’d recommend Chez for help, but they all seemed engaged and attentive.

I’ve really only shopped in the juniors department here, but I love it. I’m 25 and mostly grown out of the «juniors» sections in stores like Penneys and Kohls, but not here. I love looking for jeans, dress clothes, and casual shirts/​sweaters; I even found some steals on summer clothes end-​of-​season, like sundresses and shorts. They have a lot of tasteful options, and usually there are plenty markdown racks to browse through, and they aren’t trashy or picked over like some stores.
I’ve seen the same ladies working the juniors /​formal department over the last year or so that I’ve shopped here. They’re always friendly and knowledgable. I usually leave here with SOMETHING, and usually two or three or four somethings. This last visit, I caught the purses, wallets, and scarves on recent markdown — score!

This review is for the OPI counter. I visit other areas, but this is the only place in the city that has an OPI counter!!! Anyway, their selection of colors is wonderful and the most trendy are stocked. There are specials that really fit my needs. Free cuticle oil with 2 colors??? Sure!!! The staff is very helpful and I can always overspend here, but still am less than $ 50!!!

A department store is a department store is a department store, and Dillard’s lives up to that mantra…
Under the impression that this was a fancier department store, I was expecting the Bloomies elegance. Though after entering I realized it may be Bloomingdale prices, it had a Sears feel (which isn’t a knock). It just felt comfortable, like your best friends basement but the parents were home, make sense? There was nothing elegant (except the items they sold) in this store. Finding things was more like a library sense of knowing they had what you wanted.
It was quite large, having multiple openings into the mall, and they seemed to have the only covered parking of the mall itself (which helped immensely during the downpours today!). The staff was typical big store staff, keeping to their tasks or counters talking with co-​workers. Though they seemed to be approachable, giving smiles as I walked by.

I was staying in Leawood for an unexpectedly long stay & needed to buy clothes & shoes for my upcoming oral defense. So, I went to Dillard’s searching for a Antonio Melani suit. Kat was a great help! I told her that I needed a black business suit that was conservative, & she found one that fit me great! Thanx, Kat!